Airport Business - 20

FACILITIES MAINTENANCE
AUTHOR Joe Petrie, Jennifer Wilberschied, Josh Smith

AVIATIONPROS SPECIAL REPORT:

HOW THE INDUSTRY IS WORKING TO

Combat COVID-19

Airport management, aircraft maintenance
personnel and ground service providers are
increasing disinfection protocols to increase safety
and restore the public's confidence.

THE COVID-19 pandemic created a host of new
challenges for the aviation industry. As airlines
struggle to get back on their feet and airports examine
their operations, a massive sea change is taking place.
One of the biggest permanent
changes we'll see is a fundamental shift
in cleaning services inside the terminal.
Jef frey Holaly, key account
director for ISS, said cleaning programs
traditionally focused on aesthetics, but not
the science of disinfection. The pandemic
created a need for change that's likely
to persist.
"A lot of airports and airlines wanted
the perception that everything was clean,
but they didn't want to necessarily see
people cleaning," he said. "Now we've
seen a shift to airports and airlines
wanting those cleaning folks to be visible
at all times and for people to actually see
them doing the cleaning work."
Thomas O'Rourke, director of
aviation, North America for ISS, said
airport terminal cleaning programs are
likely going to evolve into cleaning/
disinfecting programs after the pandemic
is over. They will implement technology
and techniques to not just clean the
facilities but kill viruses.
O'Rourke said making cleaning
and disinfecting efforts visible will be
key in gaining back the public trust
in travel. They want to know they're
being protected in the terminal and on
the plane.

"Optics is absolutely crucial at this
moment," he said.
Cleaners at Hollywood Burbank
Airport (BUR) are using electrostatic
sprayers to provide a deep clean to
the terminal. Allen Dishman, senior
director of operations for Diverse Facility
Solutions (DFS), which handles cleaning
at BUR, said the sprayer allows efficient
disinfecting of areas within the terminal
by spraying a positively charged 3M C.
diff material onto surfaces.
"We wanted to bring this equipment
on board because now it gives us the
ability to spray all touchpoint surfaces
that are public facing," he said. "We
want the passenger experience to be a
hygienic one."
A specially trained cleaner is deployed
with the sprayer on a nightly basis. They
work from the point of entry of the
terminal, spray ticketing areas, TSA
checkpoints, tubs, stanchions and other
surfaces where passengers may touch.
Traditional disinfecting methods still
take place during the day.
"It's for passenger ease," Dishman
said. "If we're spraying and we're wiping,
we're leaving a surface that's dry. I can't
necessarily go through and spray kiosks
during the day and now they're wet."

20 \ AIRPORTBUSINESS / OCTOBER 2020

ACCUFLEET INTERNATIONAL

The sprayers can also help in the
event of an immediate COVID-19
infection at the airport. If an employee
or a passenger is diagnosed with the virus,
the unit can be deployed for immediate
disinfection.
"Because the micron is small enough,
I'm also able to spray keyboards, gate
agent stands and electronics," Dishman
said. "Before it's a little more of a
challenge to disinfect electronics and
get the proper dwell time."
Holaly said airlines are increasing
cleaning and disinfecting efforts after
every f light. Their employees are also
getting more involved in the process and
make it part of their culture.
ISS started a program with Delta Air
Lines in January at Detroit Metropolitan



Airport Business

Table of Contents for the Digital Edition of Airport Business

Inside the Fence: A Cold November Rain
Industry Update
Airport 5G Moves form Concept to Reality
Making Strides on Diversity and Inclusion in Aviation
How the Industry is Working to Combat COVID-19
Paving the Airfield
Airport Guru: Clearing the Air About Exclusive Rights at Airports
Legal Matters: Leasing Pitfalls in and Around Airports
The Right Stuff
Layer Surveillance Radar Technology into Physical Security Solutions for Real-Time Detection of Threats at Airport Sites
Product Profile: Go Quiet, Go Smooth, Go Big with Schweiss Hydraulic Doors
Airport Business - 1
Airport Business - 2
Airport Business - 3
Airport Business - 4
Airport Business - 5
Airport Business - Inside the Fence: A Cold November Rain
Airport Business - 7
Airport Business - Industry Update
Airport Business - 9
Airport Business - 10
Airport Business - 11
Airport Business - 12
Airport Business - 13
Airport Business - Airport 5G Moves form Concept to Reality
Airport Business - 15
Airport Business - 16
Airport Business - 17
Airport Business - Making Strides on Diversity and Inclusion in Aviation
Airport Business - 19
Airport Business - How the Industry is Working to Combat COVID-19
Airport Business - 21
Airport Business - 22
Airport Business - 23
Airport Business - Paving the Airfield
Airport Business - 25
Airport Business - 26
Airport Business - 27
Airport Business - 28
Airport Business - 29
Airport Business - Airport Guru: Clearing the Air About Exclusive Rights at Airports
Airport Business - 31
Airport Business - Legal Matters: Leasing Pitfalls in and Around Airports
Airport Business - 33
Airport Business - The Right Stuff
Airport Business - 35
Airport Business - Layer Surveillance Radar Technology into Physical Security Solutions for Real-Time Detection of Threats at Airport Sites
Airport Business - 37
Airport Business - Product Profile: Go Quiet, Go Smooth, Go Big with Schweiss Hydraulic Doors
Airport Business - 39
Airport Business - 40
Airport Business - 41
Airport Business - 42
Airport Business - 43
Airport Business - 44
https://www.nxtbook.com/endeavor/airportbusiness/marchapril2021
https://www.nxtbook.com/endeavor/airportbusiness/januaryfebruary2021
https://www.nxtbook.com/endeavor/airportbusiness/december2020
https://www.nxtbook.com/endeavor/airportbusiness/Airport_Business_November_2020
https://www.nxtbook.com/endeavor/airportbusiness/october2020
https://www.nxtbook.com/endeavor/airportbusiness/augustseptember2020
https://www.nxtbook.com/endeavor/airportbusiness/Airport_Business_June-July_2020
https://www.nxtbook.com/endeavor/airportbusiness/may2020
https://www.nxtbook.com/endeavor/airportbusiness/april2020
https://www.nxtbook.com/endeavor/airportbusiness/Airport_Business_February-March_2020
https://www.nxtbook.com/endeavor/airportbusiness/Airport_Business_December2019-January2020
https://www.nxtbook.com/endeavor/airportbusiness/november2019
https://www.nxtbook.com/endeavor/airportbusiness/october2019
https://www.nxtbook.com/endeavor/airportbusiness/augustseptember2019
https://www.nxtbook.com/endeavor/airportbusiness/Airport_Business_June-July_2019
https://www.nxtbook.com/endeavor/airportbusiness/may2019
https://www.nxtbook.com/endeavor/airportbusiness/april2019
https://www.nxtbook.com/endeavor/airportbusiness/februarymarch2019
https://www.nxtbookmedia.com