September-October 2022 - 18

COVER STORY
a network of cameras that number in
the thousands. Finding the one " right "
camera can be like finding a needle in
a haystack. To pinpoint locations and
gain visibility we created the
Attention Engine. This
technology instantly
pinpoints the nearest
camera and offers
control room staff
use of that camera.
Th is
r epor t i ng
ELERTS CEO
Ed English
system integrates well
with already-in-place
workflow systems like IBM
Maximo and Veoci.
When systems are built to work
seamlessly with other systems, they
form a strong network. We need
systems that talk to each other. For
instance, we see a lot of lower-level
events that need attention. Not only
can the Attention Engine identify
a camera nearby an incident, it can
also identify a nearby PA speaker.
Armed with this information, a dispatcher
can view the camera to see
who is causing the problem and then
activate a nearby PA speaker horn.
The dispatcher can then give instructions
to an individual that is, let's say
- smoking in a non-smoking area or
unwittingly approaching a restricted
area. " Attention, man in the red
sweater, there is no smoking in this
area. " Many low-level events do not
require a physical response and can be
mitigated remotely so responders can
focus on more pressing issues.
AB: To build high quality crowdsourcing
information inside an airport terminal,
how does an airport determine who
should have access to reporting tools?
What are the standards they should put
in place?
EE: The more people that have access
to information the better off we are.
With that said, we typically route
information to appropriate departPlanning
and Design | Program & Construction Management
Facilities Management | IT | Asset Management / IWMS
Arora is proud to provide
Program and Construction
Management and Owner's
Representation services
for PHL's $100M Video
Surveillance System Upgrades
Program!
 4,000 new Axis IP Cameras
 State-of-the-art, 100% digital IP
Milestone VMS
 Enhanced CCTV coverage and clarity
with 360 visualization in some areas
 When this program is fully
implemented, including doubling the
number of cameras on their security
network, PHL anticipates using less
power compared to their previous
analog system!
aroraengineers.com | Rethinking Infrastructure
AviationPros.com/ 10740451
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®
|
Atlanta | Baltimore | Boston | Charlotte | Chicago | Dallas | Los Angeles | Nashville | New York | Philadelphia | St. Petersburg | San Jose
LEARN MORE AT:
www.aroraengineers.com/project/phl-cctvupgrades-program/
ments.
We can route to anyone that
is in the system, including fire/rescue,
police, security, and maintenance. For
example, many airports get reports
about issues involving people experiencing
homelessness. To better address
this issue, we can route these reports to
the homeless ambassador staff.
We are forever evolving. While
reports normally funnel into a control
room, there are certain keywords that
an airport can establish. Then, whenever
those words are on a report, we
courtesy-copy key employees. This
capability serves airports two-fold.
First, it gives them instant notification
on issues they deem critical and
second, it allows specified users to be
omitted from lists of routine events.
AB: How can crowdsourcing information
be used to mitigate issues outside of
situational monitoring, such as insider
threats?
EE: By providing employees with a
means to report suspicious activity,
we include the people who have more
direct and better understanding of
what is normal and what is abnormal.
We get reports of piggybacking, duct
tape on secure door latches, and even
reports of coworkers who are experiencing
stress.
No situational awareness program
is complete without employees. They
have an incredible vantage point and
access to areas that the public can
never have. Their access and reporting
really completes the 360 degrees
of awareness. For example, we had
a situation where an employee was
making firearms parts using a company's
3D printer. Another employee
saw him, reported it, and it allowed a
serious violation to be addressed before
it escalated into an incident. We also
receive reporting of safety issues such
as inadequate light in a secured area
to be able to see whether workers in
the SIDA area have badges displayed.
One of the key takeaways for all
these reports and events is that they
are pre-incident. The airport is able
to capture information and awareness
to be proactive rather than reactive.

http://www.aroraengineers.com http://www.aroraengineers.com/project/phl-cctv http://www.AviationPros.com/

September-October 2022

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