September-October_2021 - 5

Published by
INSIDE THE FENCE
AUTHOR Joe Petrie, Editorial Director
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VOL. 35, NO. 8
EDITORIAL DIRECTOR
Joe Petrie
Joe.Petrie@AviationPros.com
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SEPTEMBER/OCTOBER 2021 \ AVIATIONPROS.COM / 5
Have a story to tell?
Coming up in the
November/December issue
Cover Story: The Airport Business Top 40 Under 40
Airports: Retail & Concessions Technology
FBO: Hangar & Door Maintenance
Product Focus: Painting & Striping
Contact Joe at joe.petrie@aviationpros.com
Get Back to Basics
THERE'S A lot of innovation happening
in aviation right now.
The pandemic has forced airports to rethink the
passenger experience and how to protect employees
and the public from communicable disease. Airlines are
rethinking their service models and the aircraft they use.
Sustainability and alternative fuels sources like electric
aircraft are no longer pipe dreams. General aviation
and business aviation continue to change in ways never
imagined.
I love looking at the future, but sometimes we're
reminded that we have issues now that still need to
be resolved. This struck me heavily when we recently
featured a story in our daily newsletter from the Tampa
Bay Times about a fatal misfuelling accident.
According to the National Transportation Safety
Board report on the accident, in October 2019, the pilot
arrived at the Kokomo Municipal Airport in his Aerostar
looking to refuel the aircraft. An airport employee asked
him if he wanted jet fuel in his propeller plane and the
pilot replied " yes. "
The report states the employee got the Jet A fuel
truck, asked the pilot again if he wanted jet fuel and he
said yes again.
Despite differently shaped nozzles, the report states the
employee STILL filled the tank with 163 gallons of fuel
by figuring out how to hold a nozzle at different angles.
There's a lot to digest when reading this report. The
one thing that stands clear is we still need to keep a major
emphasis on workforce training.
The labor shortage is worse than ever thanks in part to
the pandemic. The upsetting of all industries has created a
massive shortage of workers not just in aviation, but most
every industry. Some airports even have issues getting jet
fuel because there aren't enough truck drivers anymore.
There's no magic bullet for getting more workers,
but it's more important than ever that the ones we do
get are better trained and better equipped to do their jobs
to ensure less is lost by the company and its customers.
Take time to look at your organization and make
sure your employees have the tools and knowledge they
need to perform at their position at a top level, not just
adequately. Even positions considered " entry-level " before
need to be looked at as professional level if we're to make
up the gaps left by less workers.
The misfuelling incident at Kokomo was an example
of one of the worst outcomes from a lack of training.
There are myriad issues of less consequence from an
improperly trained staff, but they all add up to hinder
operations, create a culture of ineffectiveness
within the organization and can even
potentially harm the public in various ways.
Keep an eye on today's needs while
we look to the future. After all, the future
doesn't do us any good if we can't get there
in one piece today.
http://www.aviationpros.com http://www.AVIATIONPROS.COM

September-October_2021

Table of Contents for the Digital Edition of September-October_2021

Make Durable and Affordable Halogen and Xenon Lamps Part of Your Economic Transition Plan
Inside the Fence
Industry Update
Detecting and Mitigating Fuel Leaks with Technology
Airport Guru
Legal Matters
Destratification Fans Offer Small Solutions to Big Issues
The New Era of Facility Maintenance
A New Generation in Airfield Equipment
Tapping into the Revenue Potential of the Digital Traveler through Smart Data Technology
Product Focus
September-October_2021 - Make Durable and Affordable Halogen and Xenon Lamps Part of Your Economic Transition Plan
September-October_2021 - 2
September-October_2021 - 3
September-October_2021 - 4
September-October_2021 - Inside the Fence
September-October_2021 - Industry Update
September-October_2021 - 7
September-October_2021 - 8
September-October_2021 - 9
September-October_2021 - 10
September-October_2021 - 11
September-October_2021 - Detecting and Mitigating Fuel Leaks with Technology
September-October_2021 - 13
September-October_2021 - 14
September-October_2021 - 15
September-October_2021 - 16
September-October_2021 - 17
September-October_2021 - Airport Guru
September-October_2021 - 19
September-October_2021 - Legal Matters
September-October_2021 - 21
September-October_2021 - Destratification Fans Offer Small Solutions to Big Issues
September-October_2021 - 23
September-October_2021 - The New Era of Facility Maintenance
September-October_2021 - 25
September-October_2021 - 26
September-October_2021 - 27
September-October_2021 - A New Generation in Airfield Equipment
September-October_2021 - 29
September-October_2021 - 30
September-October_2021 - 31
September-October_2021 - 32
September-October_2021 - 33
September-October_2021 - 34
September-October_2021 - 35
September-October_2021 - Tapping into the Revenue Potential of the Digital Traveler through Smart Data Technology
September-October_2021 - 37
September-October_2021 - 38
September-October_2021 - 39
September-October_2021 - Product Focus
September-October_2021 - 41
September-October_2021 - 42
September-October_2021 - 43
September-October_2021 - 44
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