Automatic Merchandiser - 23

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biggest challenge for us is providing the
right kind of support for our customers,
and their biggest challenge is surviving
all the closing offices."
The coronavirus pandemic isn't
affecting every micro market account
in the same way, according to Joe
Hessling, founder and CEO of 365
Retail Markets.
"We're doing daily checks on
incoming orders, incoming transaction data and sales data," Hessling
explained. "You're seeing some areas of
the country be hit really hard because
the outbreak is stronger there. But then
you're seeing significant spikes, where
people are adding third shifts in retail
distribution centers and also in manufacturing. So, it's a mixed bag."

Patrick McMullan, co-founder
and president of Three Square Market, pointed out that since people are
minimizing their time spent in public,
micro markets serve an important purpose of providing food and beverages
for those who are still working.
"Markets provide a solution to allow
employees to stay at work and limit
being exposed out in public," he said.
Hessling said that while sales are
currently slow, 365 is seeing considerably increased interest in their
technology for future installs.
"We're seeing a significant surge
of multiples of our current volume as
companies start to look at and reevaluate their offerings to go towards a selfservice offering in the future," he said.

PRIORITIZE HYGIENE AND
SANITATION PRACTICES

With CDC and WHO advising that
people maintain a distance of at least
six feet from others to avoid spreading
COVID-19, unattended retail provides
an ideal situation in which there is no
human for the consumer to avoid.
"Any type of automated retail is
going to prove to do really well as
people will evaluate their purchases
differently," Hessling said. "They're
going to make choices that are without
a person on the other end. The only
thing we all need to be worried about
at this point is cleanliness and how we
manage that. To me, that's a process to
solve, where you make sure everything
is solved with a repeatable process."
April 2020 * VendingMarketWatch.com

23


http://www.VendingMarketWatch.com

Automatic Merchandiser

Table of Contents for the Digital Edition of Automatic Merchandiser

Editor's Note: A bright future for convenience services
Industry News
OCS Update: A cup of coffee with Chip Wann
New Products of the Year Awards
Micro Market Forum: The coronavirus pandemic swiftly becomes operators' number one challenge in 2020
The Rise of Biometrics: What convenience services operators need to know about this technology
Ahead of the Curve: How Tahoe Vending/Sonoran Coffee uses technology to drive business growth
Classifieds
Social Hubs
Automatic Merchandiser - 1
Automatic Merchandiser - 2
Automatic Merchandiser - 3
Automatic Merchandiser - 4
Automatic Merchandiser - 5
Automatic Merchandiser - Editor's Note: A bright future for convenience services
Automatic Merchandiser - 7
Automatic Merchandiser - Industry News
Automatic Merchandiser - 9
Automatic Merchandiser - 10
Automatic Merchandiser - 11
Automatic Merchandiser - OCS Update: A cup of coffee with Chip Wann
Automatic Merchandiser - 13
Automatic Merchandiser - New Products of the Year Awards
Automatic Merchandiser - 15
Automatic Merchandiser - 16
Automatic Merchandiser - 17
Automatic Merchandiser - 18
Automatic Merchandiser - 19
Automatic Merchandiser - 20
Automatic Merchandiser - 21
Automatic Merchandiser - Micro Market Forum: The coronavirus pandemic swiftly becomes operators' number one challenge in 2020
Automatic Merchandiser - 23
Automatic Merchandiser - 24
Automatic Merchandiser - 25
Automatic Merchandiser - The Rise of Biometrics: What convenience services operators need to know about this technology
Automatic Merchandiser - 27
Automatic Merchandiser - 28
Automatic Merchandiser - 29
Automatic Merchandiser - Ahead of the Curve: How Tahoe Vending/Sonoran Coffee uses technology to drive business growth
Automatic Merchandiser - 31
Automatic Merchandiser - 32
Automatic Merchandiser - 33
Automatic Merchandiser - 34
Automatic Merchandiser - 35
Automatic Merchandiser - 36
Automatic Merchandiser - 37
Automatic Merchandiser - 38
Automatic Merchandiser - 39
Automatic Merchandiser - Classifieds
Automatic Merchandiser - 41
Automatic Merchandiser - Social Hubs
Automatic Merchandiser - 43
Automatic Merchandiser - 44
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