Automatic Merchandiser - 26

TECHNOLOGY TRENDS

Adapting Technology
COVID-19 accelerates push toward cashless, contactless
By Mary Stroka, Associate Editor

O

FFERING MULTIPLE PAYMENT

options is integral to micro market success.
As the COVID-19 pandemic
has demonstrated, technology plays a
critical role in an operation. In addition to enabling operators to provide
superior customer service, technology
solutions streamline the payments
process and offer multiple methods of
payments that micro market customers are comfortable with.
Automatic Merchandiser asked
industry experts to identify the top
trends in micro market payment
systems and technology, including the
use of cash versus cashless payments,

26

Automatic Merchandiser * August 2020

and how operators should proceed in
2020 and beyond.
PUSH FOR CONTACTLESS
AMID COVID-19

The rise of contactless payments has
soared due to the COVID-19 pandemic, as consumers want to avoid
touching common surfaces in the
workplace, especially when purchasing
food and beverage products.
Paresh Patel, founder and CEO
of PayRange, encourages operators
to eliminate the need for consumers
to touch machines and payments in
order to help them protect themselves
from the coronavirus.

"Adoption was rising for digital
payments in the unattended retail and
micro market space, but the pandemic
really helped open people's eyes to the
importance of a touch-free transaction," he said. "So many other stores
and merchants have stopped touching cards and, in some cases, even
stopped accepting cash. So, the need
for a touch-free payment option was
made plain to those who might not
have considered that type of payment
solution before."
Elyssa Steiner, vice president of
marketing at USA Technologies, said
the company noticed that the ratio of
all cashless options had increased by
646035160 | miakievy | Getty Images



Automatic Merchandiser

Table of Contents for the Digital Edition of Automatic Merchandiser

Editor's Note: There Is No "New Normal"
Industry News
OCS Update: Coffee in the Time of COVID
Micro Market Safety
Security Trends
Family Ties
Strategic Management: Turn Conversations into Micro Market Solutions
Classifieds
Social Hubs
Automatic Merchandiser - 1
Automatic Merchandiser - 2
Automatic Merchandiser - 3
Automatic Merchandiser - 4
Automatic Merchandiser - 5
Automatic Merchandiser - Editor's Note: There Is No "New Normal"
Automatic Merchandiser - 7
Automatic Merchandiser - 8
Automatic Merchandiser - 9
Automatic Merchandiser - Industry News
Automatic Merchandiser - 11
Automatic Merchandiser - 12
Automatic Merchandiser - 13
Automatic Merchandiser - OCS Update: Coffee in the Time of COVID
Automatic Merchandiser - 15
Automatic Merchandiser - Micro Market Safety
Automatic Merchandiser - 17
Automatic Merchandiser - 18
Automatic Merchandiser - 19
Automatic Merchandiser - 20
Automatic Merchandiser - 21
Automatic Merchandiser - Security Trends
Automatic Merchandiser - 23
Automatic Merchandiser - 24
Automatic Merchandiser - 25
Automatic Merchandiser - 26
Automatic Merchandiser - 27
Automatic Merchandiser - 28
Automatic Merchandiser - 29
Automatic Merchandiser - 30
Automatic Merchandiser - 31
Automatic Merchandiser - 32
Automatic Merchandiser - 33
Automatic Merchandiser - Family Ties
Automatic Merchandiser - 35
Automatic Merchandiser - 36
Automatic Merchandiser - 37
Automatic Merchandiser - 38
Automatic Merchandiser - 39
Automatic Merchandiser - 40
Automatic Merchandiser - 41
Automatic Merchandiser - 42
Automatic Merchandiser - 43
Automatic Merchandiser - Strategic Management: Turn Conversations into Micro Market Solutions
Automatic Merchandiser - Classifieds
Automatic Merchandiser - Social Hubs
Automatic Merchandiser - 47
Automatic Merchandiser - 48
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