CONTENTS AUGUST 2020 Features 16 22 Success Story 34 Family Ties Micro Market Safety How to operate a clean and safe micro market throughout COVID-19 and beyond Security Trends How operators can ensure security in their businesses 26 How the family behind Acme Music & Vending Co. has served its community for more than 80 years Adapting Technology COVID-19 accelerates push toward cashless, contactless payments Departments 6 Editor's Note There is no "new normal" 10 Industry News A roundup of the latest, biggest news 14 OCS Update Coffee in the time of COVID Cleaning: 1251654968 | jchizhe | Getty Images 44 Strategic Management Turn conversations into micro market solutions 45 Classifieds 46 Social Hubs On the cover: Acme Music & Vending's Tom (president) and Michelle (CFO) Cobb with Dave Rich (GM). What's happening in the industry on social media August 2020 * VendingMarketWatch.com 3http://www.VendingMarketWatch.com