Automatic Merchandiser - 31

NEW PAYMENTS DEVICES
PROVIDE SOLUTIONS

In spring 2019, CPI launched a new
bill validator, Talos, and a new coin
changer, Gryphon. Responding to the
trend toward touchless, the company
is now working on a new generation of cashless technology that will
have a contactless component, Reed
said. The new technology, which the
company plans to launch within the
year, will have a screen that enables
communication with consumers to
provide assistance during the payment
process. The screen may also be used
to display advertising or messaging
from the operator to influence consumer purchasing.
"It'll be a single device that has a
reader, a telemeter, a screen and the
antenna in a single unit that will allow
operators to quickly install the device
either on or off the bill validator," Reed

said. When the reader is mounted
onto the bill validator, operators aren't
forced to add a second knockout to
the machine which could increase the
risk of theft or vandalism.
Rather than having to swap out the
entire hardware unit, CPI's hardware is
designed for futureproofing. Updates
can be done remotely.
"That will very much be the
world of the vending operator when
it comes to cashless hardware going
forward," Reed said. "As long as the
unit is connected and as long as it
won't interrupt any sales, the updates
typically will be done during the wee
hours of the morning when nobody's
around, and the operator won't have
to do anything."
CONSUMER LOYALTY

While safety takes priority, end users
still value promotions and coupons,

convenience and ease-of-use. As many
operators have endured tough losses
due to the coronavirus, they have difficult decisions to make regarding how
to invest in their businesses.
"It can be difficult to pull the trigger on upgrading your cashless payment solution, but the value definitely
has, time and time again, proved itself
by reducing operating costs in technology," Furman said.
Leveraging promotion and loyalty
tools can increase the value of the
payment solution, as creating a robust
total technology solution encourages
customers to make purchases, Furman added.
Patel said that the features of
mobile, digital payment options -
including promotions and loyalty
programs - will set them apart this
year, as consumers are now "hyperconscious" of their experiences.

August 2020 * VendingMarketWatch.com

31


http://www.FieldstoneBakery.com http://www.VendingMarketWatch.com

Automatic Merchandiser

Table of Contents for the Digital Edition of Automatic Merchandiser

Editor's Note: There Is No "New Normal"
Industry News
OCS Update: Coffee in the Time of COVID
Micro Market Safety
Security Trends
Family Ties
Strategic Management: Turn Conversations into Micro Market Solutions
Classifieds
Social Hubs
Automatic Merchandiser - 1
Automatic Merchandiser - 2
Automatic Merchandiser - 3
Automatic Merchandiser - 4
Automatic Merchandiser - 5
Automatic Merchandiser - Editor's Note: There Is No "New Normal"
Automatic Merchandiser - 7
Automatic Merchandiser - 8
Automatic Merchandiser - 9
Automatic Merchandiser - Industry News
Automatic Merchandiser - 11
Automatic Merchandiser - 12
Automatic Merchandiser - 13
Automatic Merchandiser - OCS Update: Coffee in the Time of COVID
Automatic Merchandiser - 15
Automatic Merchandiser - Micro Market Safety
Automatic Merchandiser - 17
Automatic Merchandiser - 18
Automatic Merchandiser - 19
Automatic Merchandiser - 20
Automatic Merchandiser - 21
Automatic Merchandiser - Security Trends
Automatic Merchandiser - 23
Automatic Merchandiser - 24
Automatic Merchandiser - 25
Automatic Merchandiser - 26
Automatic Merchandiser - 27
Automatic Merchandiser - 28
Automatic Merchandiser - 29
Automatic Merchandiser - 30
Automatic Merchandiser - 31
Automatic Merchandiser - 32
Automatic Merchandiser - 33
Automatic Merchandiser - Family Ties
Automatic Merchandiser - 35
Automatic Merchandiser - 36
Automatic Merchandiser - 37
Automatic Merchandiser - 38
Automatic Merchandiser - 39
Automatic Merchandiser - 40
Automatic Merchandiser - 41
Automatic Merchandiser - 42
Automatic Merchandiser - 43
Automatic Merchandiser - Strategic Management: Turn Conversations into Micro Market Solutions
Automatic Merchandiser - Classifieds
Automatic Merchandiser - Social Hubs
Automatic Merchandiser - 47
Automatic Merchandiser - 48
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