Automatic_Merchandiser_June-July_2021 - 10

OCS UPDATE
Manufacturers
weigh in on
office coffee's
location recovery
How their hi-tech brewers can revitalize breakrooms
By Nick Montano, Editor
THE COVID-19 PANDEMIC HAS
changed all segments of the convenience services
industry, and none more than office coffee service.
OCS has absorbed the biggest blow because of the
rapid and unexpectedly lengthy shift to remote
work at home for millions of Americans.
As employees begin to return to offices, albeit
slowly, OCS operators are planning for new
opportunities in the modern-day breakroom.
The new role of the breakroom as the workplace
coffee hub remains unknown but is certain to be
transformed in many instances. The deployment of
hi-tech brewers, which are easy to use and operate,
is expected to continue to rise. Providing coffee10
Automatic Merchandiser * June/July 2021
house-quality beverages will be a primary focus for
operators as employers seek to accommodate the
sophisticated tastes of employees.
As the pandemic winds down and vaccinations
become more widespread, Automatic
Merchandiser spoke to seven leading commercial
coffee equipment manufacturers in the OCS
space to glean their predictions on a recovery
and to learn how their coffee brewing technology
can benefit operators and patrons. Bravilor
Bonamat, Bunn-O-Matic, Coffea, Crane Payment
Innovations, Eversys and RC Coffee, along
with tech startup Griin, agree that a meaningful
recovery will soon be underway.
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Automatic_Merchandiser_June-July_2021

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