Automatic Merchandiser - 30

scheduling and run consolidated
reports across all of its platforms. This
allowed them to efficiently analyze
revenue trends, inventory and all other
aspects of the business.
"The report writing functionality in Cantaloupe is very impressive.
This reporting is what we believe sets
Cantaloupe apart from the other VMS
systems. The way they're able to sort
through data and the custom reports
we can write are pretty amazing," Ted
said. "It helps us tremendously with
understanding the various segments
of the company and where to focus
our energies."
On Jan. 1, 2017, Casco Bay acquired
its two largest competitors: Canteen of
Maine and Pine State Vending. With
the acquisitions, the company went
from having just under 1,000 vending
machines to 3,200 vending machines
and 62 micro markets and grew from
19 employees to 120 employees in
one day. It added 32 routes and a
5,000-square-foot culinary center. It
also became a Canteen franchise.
"[The acquisitions] happened the
first full business day of the new year,
and we're proud of the company we
have today," Ted said. "It was, to say the
least, a challenge. The first year was a
struggle, trying to merge three different cultures. We knew the culture we
wanted because it was the culture we
had been practicing and developing for
the previous nine years, but to get that
culture through to our new company
of that size, at one time, was an incredible feat."
The company then switched its
focus to Cantaloupe in what Ted
termed "a heck of a project."
THE MISSION IN ACTION

"Whenever we make decisions, we
always ask 'How will it impact the
families [of employees] we support? If
we're doing a great job, that's awesome.
If we were to make a bad decision, how
would that impact these families? And

30

Automatic Merchandiser * December 2019

Ted and Niki Morton enjoying the serious
work of supplying hardworking Mainers
with healthy, fresh and convenient
refreshments.

The USS Michael Monsoor, a Zumwalt
class warship, is one of the U.S. Navy
ships that Casco Bay Food And Beverage
has provided foodservice during U.S.
Navy sea trials. The company provided
foodservice to 400+ onboard personnel
during six-day, five-night Bravo and
Acceptance trials on this ship.

how do we make each one of these
teams a little bit better every day?'
That's part of our mission - helping
make people just a little bit better every
day," Ted said. "They take that home
with them. They spread that out to
society. Our workplace becomes a happier place, a better place to be."
The company often solicits input
from employees who will be most
impacted by the daily business decisions it makes and generally holds
quarterly meetings to review its strategy. Management will frequently talk
with employees who work in the field
as they work closely with customers.
"We take that opportunity to solicit

The Board Room Bistro is a micro market
in which Casco Bay also offers full dining
services, including daily specials, madeto-order items and grab-and-go items.

that knowledge from them and use that
information to help us make our best
decisions," Ted said.
One of the most substantial examples of working hand-in-hand with
staff was the transition from VendSys
to Cantaloupe.
"We realized upfront that it was a
huge change that could cause quite a
bit of anxiety among our employees,"
Ted said.
As the technology change would
likely impact everyone, the Mortons
wanted all staff to have a clear understanding of how the changes would
improve the company. They also
wanted to see if employees had any



Automatic Merchandiser

Table of Contents for the Digital Edition of Automatic Merchandiser

Editor's Note: A Look Ahead
Industry News
OCS Update
Pros to Know
2020 Forecast
Success Story: Striving for Wellness Along the Northeast Coast
Classifieds
Social Hubs
Automatic Merchandiser - 1
Automatic Merchandiser - 2
Automatic Merchandiser - 3
Automatic Merchandiser - 4
Automatic Merchandiser - 5
Automatic Merchandiser - Editor's Note: A Look Ahead
Automatic Merchandiser - Industry News
Automatic Merchandiser - 8
Automatic Merchandiser - 9
Automatic Merchandiser - OCS Update
Automatic Merchandiser - 11
Automatic Merchandiser - Pros to Know
Automatic Merchandiser - 13
Automatic Merchandiser - 14
Automatic Merchandiser - 15
Automatic Merchandiser - 16
Automatic Merchandiser - 17
Automatic Merchandiser - 18
Automatic Merchandiser - 19
Automatic Merchandiser - 20
Automatic Merchandiser - 21
Automatic Merchandiser - 2020 Forecast
Automatic Merchandiser - 23
Automatic Merchandiser - 24
Automatic Merchandiser - 25
Automatic Merchandiser - 26
Automatic Merchandiser - 27
Automatic Merchandiser - Success Story: Striving for Wellness Along the Northeast Coast
Automatic Merchandiser - 29
Automatic Merchandiser - 30
Automatic Merchandiser - 31
Automatic Merchandiser - 32
Automatic Merchandiser - Classifieds
Automatic Merchandiser - Social Hubs
Automatic Merchandiser - 35
Automatic Merchandiser - 36
https://www.nxtbook.com/endeavor/automaticmerchandiser/april_2022
https://www.nxtbook.com/endeavor/automaticmerchandiser/february-march-2022
https://www.nxtbook.com/endeavor/automaticmerchandiser/december-2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/october-november-2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/September_2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/august2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/automatic_merchandiser_june-july_2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/automatic_merchandiser_april_2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/automatic_merchandiser_february-march_2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/december2020
https://www.nxtbook.com/endeavor/automaticmerchandiser/AUTM_1020
https://www.nxtbook.com/endeavor/automaticmerchandiser/september2020
https://www.nxtbook.com/endeavor/automaticmerchandiser/august2020
https://www.nxtbook.com/endeavor/automaticmerchandiser/junejuly2020
https://www.nxtbook.com/endeavor/automaticmerchandiser/april2020
https://www.nxtbook.com/endeavor/automaticmerchandiser/Automatic_Merchandiser_February-March_2020
https://www.nxtbook.com/endeavor/automaticmerchandiser/december2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/octobernovember2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/september2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/august2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/junejuly2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/april2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/februarymarch2019
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