November 2022 - 18
I ND I V I D UA L S
Vince Lyons
2022
Business Development Manager
Total Foods
For over 40 years, Vince Lyons has
successfully built businesses and consumer
brands. Lyons was instrumental in helping to build the
Gatorade business for the western U.S., and after a stint
as a brand manager, he led the Gatorade business to new
heights in the southern U.S. After working on the Gatorade
business, he became a partner in Peachtree Vending in
Atlanta, Georgia. He has had strategic relationships with
Marriott Corp and Sodexo, helping grow the vending
business. During his ownership in the vending business,
Lyons joined the USG Board. Shortly after selling Peachtree
Vending, he was put in charge of developing the vending and
micro market channel for Ferrara Candy Company. Currently,
Lyons is actively managing projects for Total Foods.
Tim McAra
SVP, Refreshment Services Group
Continental Services
Tim McAra is responsible for the
leadership of the company's vending,
micro markets and OCS services. He is a visionary,
strategic senior business leader with a bias for action
with over 15 years of success in leading strategic
initiatives that optimize processes, ensure operational
excellence, keep happy clients and drive performance
and profitability. McAra has overseen a strategy to
optimize every aspect of its vending, micro markets
and OCS business. The changes he and his team have
made and the tools they've implemented have allowed
Continental Services to anticipate overall industry
challenges. As an operator, McAra is keenly aware of
what's affecting his business today and what will likely
become a challenge in the future. Instead of waiting to
react, he has led his team at Continental Services to
change processes, adopt the right tools and position
themselves comfortably for the future.
Lindsey Nance
Director of Operations
CSG-NAM
Lindsey Nance joined CSG-NAM as an intern
in 2014. She has worked her way up to team
member, team manager, and her current role as director
of operations. Her team successfully navigated the small
company through a pandemic and has helped to restore
CSG-NAM to 90% of its 2019 revenue. Nance brings energy
and ingenuity to her position, and she has become majority
owner of CSG-NAM. This has been made possible by her
hard work, talent and personal investment. Nance also
created an account mapping application that maps out the
closest logistical distributors for end custumers, which has
helped keep logistic costs down for CSG-NAM's national
vendor partners.
Kirby Newbury
Founder and CEO
DiscountCoffee.com Inc.
Kirby Newbury has been in the industry since
1978, starting out with Coca-Cola Bottlers in
Ft. Myers, Florida. After years of experience also in bread,
snack cakes, cookies and crackers, he entered OCS with
Standard Coffee Service. He then returned back to his home
city, St. Louis, and joined Midwest Wholesale Refreshment
Service. In 1996, he gravitated to the new technology of
the internet and co-founded DiscountCoffee.com, the first
internet coffee service (ICS). He forged new territory with a
homemade Microsoft Front Page website that brought the
OCS industry to everyone's door. This website has flourished
for 25 years and continues to create a new shopping
experience for office coffee customers. Newbury built a new
ICS industry that developed into a recognizable office coffee
experience for customers worldwide. He works with the
younger generation by teaching the industry to high school
and college level DECA distributive education classes.
Sarah McNabb
Sr. Interior Design Manager
Five Star Food Service
Sarah McNabb joined Five Star in 2018
coming from a design firm that specialized
in designing common spaces for branded and boutique
hotels in Atlanta. She has taken on many custom projects
working with Five Star customers to help them redesign their
breakrooms, which include convenient food and beverage
solutions in pantry, micro markets, coffee, dining and vending.
McNabb has also customized Five Star's market fixtures to be
up-to-date with modern design aesthetics while optimizing
functionality and efficiency for the consumer and operator.
She was voted by her peers as this year's Extra Mile award
winner for Five Star. She is a 2017 graduate of the University
of Tennessee at Chattanooga in interior design.
18 Automatic Merchandiser * November 2022
Laura Price
Director of Retail Operations Support
Five Star Food Service
Laura Price joined Five Star nearly a decade
ago, having served in capacities from
supporting corporate operations of the company's early
micro market growth to helping launch business intelligence
reporting software. In her current role, she oversees the
corporate support for vending and micro markets, and she
manages the backend of Five Star's retail pricing program
across micro markets and vending. Price also manages the
team of support staff who are consistently monitoring cost
changes and updating for optimization to ensure a fair retail
price for the consumer while maintaining necessary margin for
the company to meet expenses and revenue goals. She works
with VMS providers and market technology providers to keep
Five Star's retail operational data accurate and up to date.
http://www.DiscountCoffee.com
http://www.DiscountCoffee.com
November 2022
Table of Contents for the Digital Edition of November 2022
Editor’s Note
Industry News
Lack of employee loyalty is nothing new – Here is the cure
Pros to Know Awards
Elevate the vending experience
What to expect – when you’re expecting to sell
Upstate Hospitality
Classifieds
Social Hubs
November 2022 - PCOV1
November 2022 - PCOV2
November 2022 - 1
November 2022 - 2
November 2022 - 3
November 2022 - 4
November 2022 - 5
November 2022 - Editor’s Note
November 2022 - 7
November 2022 - Industry News
November 2022 - 9
November 2022 - Lack of employee loyalty is nothing new – Here is the cure
November 2022 - 11
November 2022 - Pros to Know Awards
November 2022 - 13
November 2022 - 14
November 2022 - 15
November 2022 - 16
November 2022 - 17
November 2022 - 18
November 2022 - 19
November 2022 - 20
November 2022 - 21
November 2022 - 22
November 2022 - 23
November 2022 - Elevate the vending experience
November 2022 - 25
November 2022 - 26
November 2022 - 27
November 2022 - What to expect – when you’re expecting to sell
November 2022 - 29
November 2022 - Upstate Hospitality
November 2022 - 31
November 2022 - 32
November 2022 - 33
November 2022 - 34
November 2022 - 35
November 2022 - 36
November 2022 - 37
November 2022 - 38
November 2022 - 39
November 2022 - 40
November 2022 - Classifieds
November 2022 - Social Hubs
November 2022 - 43
November 2022 - 44
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https://www.nxtbook.com/endeavor/automaticmerchandiser/Automatic_Merchandiser_February-March_2020
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https://www.nxtbook.com/endeavor/automaticmerchandiser/august2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/junejuly2019
https://www.nxtbook.com/endeavor/automaticmerchandiser/april2019
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