September-October 2022 - 6

EDITOR'S NOTE
A season for change
Molly Rogers
Managing Editor
mrogers@endeavorb2b.com
Follow us at
Facebook/VendingMarket
@VendingMagazine
linkedin.com/
company/2233840
WELCOME TO THE SEPTEMBER/OCTOBER ISSUE OF
Automatic Merchandiser. This month, we feature our annual State of
the Office Coffee Service Industry Report, starting on page 16. The
report was compiled based on survey responses from operators, so
I want to thank so many of you who responded to the survey and
provided thoughtful insights. Your participation allows us to produce
an accurate, high-quality report for the OCS industry, and your time
and effort is greatly appreciated.
Just as our recent State of the Vending and Micro Market report
showed (published in the June/July issue), 2021 OCS revenue shows
an upward trajectory, but still not yet to 2019's benchmark high. In
the survey, operators shared how they are handling rising costs, what
is working well for them, and what trends they see in the future. With
supply chain issues and now inflation, today's challenges weigh heavy
on operators who are still recovering from losses during the pandemic.
Yet, operators are learning to pivot, to add other services, to change
their product mix, to adapt and survive.
Take for example this issue's operation profile on Seventh Wave
Operators are
learning to
pivot, to add
other services,
to change their
product mix,
to adapt and
survive.
Refreshments, which launched in March 2020, just as the pandemic
shut down everything. Co-founder Linda Saldana says that a silver
lining was that they were able to partner with large food management
companies to install and operate micro markets in place of cafeterias
that did not have enough staff to support them. They've also had
success in blue-collar environments, which is a growing trend in the
industry, and by offering a quality coffee program. " Seventh Wave is
finding many employers investing in creating an experience that rivals
the local coffee house ... thoughtfully designed to cultivate productivity
and community with advanced brewers to create a café atmosphere
with specialty drink offerings. "
Saldana is also recognized in this issue as one of Automatic
Merchandiser's 40 Under 40 Award winners. The program spotlights
outstanding young individuals making a difference in the vending,
micro market and office coffee service industry. We are proud to
honor all of the award winners for their dedication to their companies
and the industry.
Lastly, we opened up the call for nominations for our annual
Readers' Choice New Products of the Year Awards. Once nominations
are received, readers will have a chance to cast their vote for the
winners, which will be featured in the 2023 April issue of Automatic
Merchandiser. The awards recognize new products introduced in 2022.
We invite suppliers and manufacturers that launched a new product for
vending, micro market or office coffee service to submit a nomination.
Editorial
Advisory
Board
Nick Montano
Contributor
Joe Hessling
365 Retail
Markets
Josh
Rosenberg
NAMA Board
Chair
John Reilly
Avanti Markets
Anant Agrawal
Cantaloupe
Systems
USA Technologies
Elyssa Steiner
Cantaloupe
Systems
USA Technologies
Carl Moser
Canteen
Corporate
Ed Kazma
Crane Payment
Innovations (CPI)
Cory Hewett
Gimme
Michael Miller
Mondelēz
International
Paresh Patel
PayRange
Jeff Deitchler
Prairie Fire
Coffee
Jim Carbone
Tradecraft
(retired)
Sandy
Thornton
VendEdge
6 Automatic Merchandiser * September/October 2022
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September-October 2022

Table of Contents for the Digital Edition of September-October 2022

Editor’s Note
Industry News
Recession? Choose not to participate and pour on the sales effort
State of the Office Coffee Service Industry Report
40 Under 40
Cold brew solutions in OCS
Bringing Joy to the Workplace
Classifieds
Social Hubs
September-October 2022 - PCOV1
September-October 2022 - PCOV2
September-October 2022 - 1
September-October 2022 - 2
September-October 2022 - 3
September-October 2022 - 4
September-October 2022 - 5
September-October 2022 - Editor’s Note
September-October 2022 - 7
September-October 2022 - Industry News
September-October 2022 - 9
September-October 2022 - Recession? Choose not to participate and pour on the sales effort
September-October 2022 - 11
September-October 2022 - 12
September-October 2022 - 13
September-October 2022 - 14
September-October 2022 - 15
September-October 2022 - State of the Office Coffee Service Industry Report
September-October 2022 - 17
September-October 2022 - 18
September-October 2022 - 19
September-October 2022 - 20
September-October 2022 - 21
September-October 2022 - 22
September-October 2022 - 23
September-October 2022 - 24
September-October 2022 - 25
September-October 2022 - 40 Under 40
September-October 2022 - 27
September-October 2022 - 28
September-October 2022 - 29
September-October 2022 - 30
September-October 2022 - 31
September-October 2022 - 32
September-October 2022 - 33
September-October 2022 - 34
September-October 2022 - 35
September-October 2022 - 36
September-October 2022 - 37
September-October 2022 - Cold brew solutions in OCS
September-October 2022 - 39
September-October 2022 - 40
September-October 2022 - 41
September-October 2022 - Bringing Joy to the Workplace
September-October 2022 - 43
September-October 2022 - 44
September-October 2022 - 45
September-October 2022 - 46
September-October 2022 - 47
September-October 2022 - 48
September-October 2022 - 49
September-October 2022 - Classifieds
September-October 2022 - Social Hubs
September-October 2022 - 52
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