september-october2023 - 36

" Most of our vehicles are either hybrid or
electric, " said Ridnour. " So, we are delivering
products in a sustainable way. " Ridnour added
that First Class makes extensive use of solar
power and uses technology to improve route
efficiency, cutting down on needless trips and
further lessening their carbon footprint.
Barry Rosenberg of Los Angeles-based Vending One
said he uses sustainability as a front-line selling point
when he is dealing with OCS accounts. " It is a key issue
today, " he said. " We don't even carry foam cups anymore,
and when a client brings them up because they want to cut
costs, I remind them that those cups are not eco-friendly
and that usually puts an end to it. "
At the same time, Rosenberg said that his company's
reliance on technology has helped him to operate more
sustainably. " One of the things I did when we started prekitting
and using dynamic scheduling, was we got rid of
all our 14-to-16-foot box trucks. Every one of our drivers
Photo 165113982 © Igoriss |
is in a van today. We drive smaller vehicles - they are fuel
efficient, easier to maintain, anyone can drive them - that
is a direct result of pre-kitting and dynamic scheduling our
routes for optimum efficiency, " he said.
Operators have more choices than ever when it comes
to supplying " green " products, especially for the
office kitchen. Ralph Bianculli, founder and CEO of
Paradigm Group, Emerald Brand, said operators have
an opportunity to enjoy a competitive advantage when
they use the resources that his company makes available.
" Operators who work with us have access to a portfolio
of 300 sustainable products for their office customers, "
said Bianculli. He pointed to the importance of the ESA
(Emerald Sustainability Accreditation) program offered
by Emerald Brand, which is available to educate operators
about sustainable products, improving their selling skills.
Additionally, Emerald Brand offers an impact report for
operators, allowing them to show their customers how
their responsible purchases had a positive impact on the
environment. " Operators need to evolve and become more
proactive about selling sustainability, " he added.
There are many ways to sell sustainability. According to
Miguel Gonzalez Jr. of Güdpod, the exclusive distributor
of Green Packaging Solutions, the manufacturer of
commercially compostable capsules for single-cup brewers,
including Keurig machines, customers are looking to
operators for guidance. " When you look at the workplace
- in this case, some of the bigger workplace employers -
they all have their sustainability scorecard to check off, "
said Gonzalez. " A lot of them are looking for sustainable
products to purchase. "
Gonzalez predicts incredible growth in compostable
coffee capsules over the next 18 months. He said the
momentum toward 100% recyclable and compostable
36 Automatic Merchandiser * September/October 2023


Table of Contents for the Digital Edition of september-october2023

Editor's Note: A continued comeback for office coffee service
Industry News
OCS Update: Technology is not enough without customer satisfaction
The OCS industry continues to make a comeback
40 Under 40 Awards
Sustainability: A critical issue and key selling point for OCS operators
Work Smarter, Not Harder
Social Hubs
september-october2023 - CoverTip1
september-october2023 - CoverTip2
september-october2023 - 1
september-october2023 - 2
september-october2023 - 3
september-october2023 - 4
september-october2023 - 5
september-october2023 - Editor's Note: A continued comeback for office coffee service
september-october2023 - 7
september-october2023 - Industry News
september-october2023 - 9
september-october2023 - OCS Update: Technology is not enough without customer satisfaction
september-october2023 - 11
september-october2023 - 12
september-october2023 - 13
september-october2023 - 14
september-october2023 - 15
september-october2023 - The OCS industry continues to make a comeback
september-october2023 - 17
september-october2023 - 18
september-october2023 - 19
september-october2023 - 20
september-october2023 - 21
september-october2023 - 40 Under 40 Awards
september-october2023 - 23
september-october2023 - 24
september-october2023 - 25
september-october2023 - 26
september-october2023 - 27
september-october2023 - 28
september-october2023 - 29
september-october2023 - 30
september-october2023 - 31
september-october2023 - 32
september-october2023 - 33
september-october2023 - Sustainability: A critical issue and key selling point for OCS operators
september-october2023 - 35
september-october2023 - 36
september-october2023 - 37
september-october2023 - 38
september-october2023 - 39
september-october2023 - Work Smarter, Not Harder
september-october2023 - 41
september-october2023 - 42
september-october2023 - 43
september-october2023 - 44
september-october2023 - 45
september-october2023 - 46
september-october2023 - 47
september-october2023 - 48
september-october2023 - 49
september-october2023 - Social Hubs
september-october2023 - 51
september-october2023 - 52