Automatic Merchandiser - 2

CONTENTS

SEPTEMBER 2019

Success Story

Annual Report

36

Above
And Beyond
Coffee Ambassador exceeds
clients' expectations with
scalable, adaptable service

Features
16

Strong Sales And Upscale Products

Fuel Continued
Growth In Office
Coffee Service
S TAT E O F T H E CO F F E E I N D U S T RY

OCS operators report that customers want
more variety and upscale options

26

How Do You Take Your Coffee?
A look at the latest flavor and creamer
trends in OCS

Snack Break

30

How snacks and candy fit
into the betterfor-you trend

34

Small Op:
Questions
Are The Answer

How to ask your way into more sales

Departments
6 Editor's Note

12 OCS Update

8 Industry News

41 Classifieds

Why OCS is so important
Top news and people in
the industry

2

Online OCS ordering

Automatic Merchandiser * September 2019

42 Social Hubs

What's happening in the
industry on social media

On the cover:
Sean Curtis
and Barbara
Curtis Smalley
Photo by Arlenys Castillo

Coffe bean mage by Dreamstime



Automatic Merchandiser

Table of Contents for the Digital Edition of Automatic Merchandiser

Editor's Note: Why OCS is so important
Industry News
OCS Update
Fuel Continued Growth in Office Coffee Service
How Do You Take Your Coffee?: A look at the latest flavor and creamer trends in OCS
Snack Break: How snacks and candy fit into the better-for-you trend
Small Op: Questions are the Answer
Above and Beyond: Coffee Ambassador exceeds client's expectations with scalable, adaptable service
Classifieds
Social Hubs
Automatic Merchandiser - 1
Automatic Merchandiser - 2
Automatic Merchandiser - 3
Automatic Merchandiser - 4
Automatic Merchandiser - 5
Automatic Merchandiser - Editor's Note: Why OCS is so important
Automatic Merchandiser - 7
Automatic Merchandiser - Industry News
Automatic Merchandiser - 9
Automatic Merchandiser - 10
Automatic Merchandiser - 11
Automatic Merchandiser - OCS Update
Automatic Merchandiser - 13
Automatic Merchandiser - 14
Automatic Merchandiser - 15
Automatic Merchandiser - Fuel Continued Growth in Office Coffee Service
Automatic Merchandiser - 17
Automatic Merchandiser - 18
Automatic Merchandiser - 19
Automatic Merchandiser - 20
Automatic Merchandiser - 21
Automatic Merchandiser - 22
Automatic Merchandiser - 23
Automatic Merchandiser - 24
Automatic Merchandiser - 25
Automatic Merchandiser - How Do You Take Your Coffee?: A look at the latest flavor and creamer trends in OCS
Automatic Merchandiser - 27
Automatic Merchandiser - 28
Automatic Merchandiser - 29
Automatic Merchandiser - Snack Break: How snacks and candy fit into the better-for-you trend
Automatic Merchandiser - 31
Automatic Merchandiser - 32
Automatic Merchandiser - 33
Automatic Merchandiser - Small Op: Questions are the Answer
Automatic Merchandiser - 35
Automatic Merchandiser - Above and Beyond: Coffee Ambassador exceeds client's expectations with scalable, adaptable service
Automatic Merchandiser - 37
Automatic Merchandiser - 38
Automatic Merchandiser - 39
Automatic Merchandiser - 40
Automatic Merchandiser - Classifieds
Automatic Merchandiser - Social Hubs
Automatic Merchandiser - 43
Automatic Merchandiser - 44
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