Fleet Maintenance - 23

[ SAFETY & HEALTH ]

D

owntime is the antithesis of productivity for a fleet operation. When that
downtime is unexpected, or becomes an emergency situation, it is even
more integral to have a plan in place to efficiently and effectively respond
to issues, so the problem does not get exponentially worse.
When an emergency roadside situation occurs, a safe and organized
response is crucial. Adhering to these critical steps can minimize not only
the loss or damage of cargo but also protect and potentially save the lives
of the driver and others on the road who may be in jeopardy.
Having a plan in place to handle the before, during, and after of an unexpected tractor
tow or vehicle recovery can help fleets to better plan for these events.

Prep when possible

In preparation for the unexpected, fleets should first
vet and select one or several towing and recovery
service providers that best suits their needs. When
selecting a service provider, review the network they
serve. There may be instances where a fleet runs
outside of the network, or a fleet may require a nationwide network to provide service.
Once a service provider is selected, the fleet should
apply to be added to the towing and recovery company's account base. Information such as the main fleet
contact, purchasing agent, accounts payable staff, and
fleet manager should all be provided to the tow compa-

		»More tow operators
than trucks will
likely be on scene
working as riggers,
then also spotters,
during the lift of a
heavy duty vehicle,
for the safest and
most efficient
recovery scenario.
Photo courtesy of Day
& Nite Towing

ny, says Randy Resch, tow operator expert and owner
of Randall Resch Training.
Additionally, consider if the towing provider also
offers their own mobile maintenance services. There
are benefits and drawbacks to this.
A service provider offering both mobile maintenance and towing/recovery service can expedite the
process to make it more seamless and better communicate between the two departments. Blaine Brothers
offers this type of service.
 Continued Page 24

April 2020 | VehicleServicePros.com

23


http://www.VehicleServicePros.com

Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Uptime: The responsibilities of being an essential business
How fleets can benefit from today's 6x2 axle configurations
With greater voltage comes greater responsibility
How to manage unanticipated roadside events
Amping up the voltage
Getting the most out of fuel injection systems
Management: Do you sabotage success?
Economic Outlook: Dealing with a natural disaster
Fleet Parts & Components
Tools & Equipment
Classifieds
Guest Editorial: NASTF steps into the world of heavy duty
Tools & Shop Equipment Supplement: Diagnostic Tools
Tools & Shop Equipment Supplement: Power Tools
Tools & Shop Equipment Supplement: Specialty & Hand Tools
Tools & Shop Equipment Supplement: Shop Equipment
Tools & Shop Equipment Supplement: Tool Storage
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - Uptime: The responsibilities of being an essential business
Fleet Maintenance - 9
Fleet Maintenance - How fleets can benefit from today's 6x2 axle configurations
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - With greater voltage comes greater responsibility
Fleet Maintenance - 17
Fleet Maintenance - 18
Fleet Maintenance - 19
Fleet Maintenance - 20
Fleet Maintenance - 21
Fleet Maintenance - How to manage unanticipated roadside events
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - 26
Fleet Maintenance - 27
Fleet Maintenance - 28
Fleet Maintenance - 29
Fleet Maintenance - Amping up the voltage
Fleet Maintenance - 31
Fleet Maintenance - Getting the most out of fuel injection systems
Fleet Maintenance - 33
Fleet Maintenance - 34
Fleet Maintenance - 35
Fleet Maintenance - Management: Do you sabotage success?
Fleet Maintenance - Economic Outlook: Dealing with a natural disaster
Fleet Maintenance - Fleet Parts & Components
Fleet Maintenance - 39
Fleet Maintenance - 40
Fleet Maintenance - 41
Fleet Maintenance - 42
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 44
Fleet Maintenance - 45
Fleet Maintenance - 46
Fleet Maintenance - 47
Fleet Maintenance - 48
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: NASTF steps into the world of heavy duty
Fleet Maintenance - 51
Fleet Maintenance - 52
Fleet Maintenance - S1
Fleet Maintenance - S2
Fleet Maintenance - S3
Fleet Maintenance - S4
Fleet Maintenance - S5
Fleet Maintenance - Tools & Shop Equipment Supplement: Diagnostic Tools
Fleet Maintenance - S7
Fleet Maintenance - S8
Fleet Maintenance - S9
Fleet Maintenance - S10
Fleet Maintenance - S11
Fleet Maintenance - S12
Fleet Maintenance - S13
Fleet Maintenance - S14
Fleet Maintenance - S15
Fleet Maintenance - S16
Fleet Maintenance - S17
Fleet Maintenance - Tools & Shop Equipment Supplement: Power Tools
Fleet Maintenance - S19
Fleet Maintenance - S20
Fleet Maintenance - S21
Fleet Maintenance - Tools & Shop Equipment Supplement: Specialty & Hand Tools
Fleet Maintenance - S23
Fleet Maintenance - S24
Fleet Maintenance - S25
Fleet Maintenance - Tools & Shop Equipment Supplement: Shop Equipment
Fleet Maintenance - S27
Fleet Maintenance - S28
Fleet Maintenance - S29
Fleet Maintenance - Tools & Shop Equipment Supplement: Tool Storage
Fleet Maintenance - S31
Fleet Maintenance - S32
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