Fleet Maintenance - 23

equipment and tool makers, and service providers
to ensure that technicians employed outside of the
OEMs' franchise systems have the information,
training, and tools necessary to properly diagnose
and repair today's increasingly high-tech vehicles.
"NASTF has also partnered with Diagnostic
Network to create a forum for technicians to
crowdsource solutions to common issues," Wolfe

continues. "Oftentimes the answer to the problem is out there - it's only a question of knowing
where to look."
Repair information is crucial to retaining an
efficient operation and optimized uptime. There
are many sources of repair information available
today, so it is important to find out which ones
work best for your fleet.

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"We have an amazing staff that works hard to
make sure content is not only accurate, but also
accessible - which is something that can never be
overstated," LaPage says. "If a technician can jump
on a computer and pull up some repair information,
that is great. But if it takes the technician forever
to find that information, that isn't so great. In fact,
that's not much better than digging through books.
Our team works hard to make
sure our user experience is as
efficient as it can be."
Mitchell 1's Truck Series
continues to evolve from that
standpoint. Today, there is
a much more user-friendly
search engine. A technician can
type in a component, symptom,
or fault code; any information
related to the characteristic the
technician typed in will show
in the search results.
"Then the technician can
quickly access whatever
information he or she needs,"
LaPage says.
Truck Series wiring
diagrams have also been
"modernized" to make things
easier for the technician.
Now a technician can type
in a component and be taken
directly to the precise location
on the diagram. Additionally,
technicians never have to
leave a wiring diagram to
seek out repair information.
The two are now integrated
and interactive.
"As you are tracing a wiring
diagram, you can click on
a hyperlink that will open
another window that provides
information on a fuse or other
component that might be
affected," LaPage explains.
Industry advocates such
as the National Automotive
Service Task Force (NASTF)
are also taking steps to improve
their information delivery.
"We will be launching
a redesigned website later
this year," says Holly Wolfe,
managing director of NASTF.
"The site will include many
improvements to the way our
members access service information. Through the creation
of a personal profile, users can
customize the type of information they want to receive,
delineated by vehicle make or
areas of interest. This will allow
NASTF to deliver OEM news,
urgent service alerts, or any
other type of industry information as soon as it's available."
NASTF is a cooperative
effort among vehicle OEMs,


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Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Uptime: Wireless Data and the Future of Right to Repair
Editor's Note: Information Overload
Vehicles: Considerations for Winterizing Vehicles
In The Bay: Repair Information Resources to Help Drive Technician Productivity
Shop Operations: Extensive Service Networks to Improve Vehicle Uptime
Keeping Up with EGR Systems
The Lowdown on Grease
Management: Guard Against Mental Fallacies
Diagnostics: Scope Diagnostics Brings Heavy Duty Electrical Issues Into Focus
Training: ASE Entry-Level Certification
Fleet Parts & Components
Tools & Equipment
Classifieds
Guest Editorial: Considerations When Upgrading Vehicles to Steerable Lift Axles
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - Uptime: Wireless Data and the Future of Right to Repair
Fleet Maintenance - 9
Fleet Maintenance - Editor's Note: Information Overload
Fleet Maintenance - 11
Fleet Maintenance - Vehicles: Considerations for Winterizing Vehicles
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - In The Bay: Repair Information Resources to Help Drive Technician Productivity
Fleet Maintenance - 19
Fleet Maintenance - 20
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - Shop Operations: Extensive Service Networks to Improve Vehicle Uptime
Fleet Maintenance - 25
Fleet Maintenance - 26
Fleet Maintenance - 27
Fleet Maintenance - Keeping Up with EGR Systems
Fleet Maintenance - 29
Fleet Maintenance - The Lowdown on Grease
Fleet Maintenance - 31
Fleet Maintenance - Management: Guard Against Mental Fallacies
Fleet Maintenance - 33
Fleet Maintenance - Diagnostics: Scope Diagnostics Brings Heavy Duty Electrical Issues Into Focus
Fleet Maintenance - 35
Fleet Maintenance - Training: ASE Entry-Level Certification
Fleet Maintenance - 37
Fleet Maintenance - Fleet Parts & Components
Fleet Maintenance - 39
Fleet Maintenance - 40
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - 44
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: Considerations When Upgrading Vehicles to Steerable Lift Axles
Fleet Maintenance - 47
Fleet Maintenance - 48
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