Fleet Maintenance - 35

interfere with other hardware such as a telematics device, to ensure that the necessary levels of
data are reached and that advanced functions like
remote bi-directional controls are accessible and
reliable," Covington points out.
Another thing fleets need to do is create a plan
for implementing OTA technology. Again, there are
different options. For instance, some OEMs prefer
that a call center connect to a truck and perform
the remote update. Krajewski
says Daimler prefers to leave
it up to the fleet to decide who
performs the updates.
Regardless of the method
a fleet chooses to use, there
is a noticeable uptick in the
volume of OTA updates being
conducted. Furthermore, there
is an uptick in the variety of
things fleets are asking OEMs
to make capable of being
remotely updated.
"In a Freightliner truck,
for instance, you can already
update your engine, transmission, common powertrain, and
aftertreatment controllers,"
Krajewski says. "In the future
you'll be able to update quite
a bit more - things like safety
controllers and in-cab controllers, as well as the information
that is displayed to drivers. As
an industry, we are just starting to crack this nut open and
expose some of these things to
our customers. The underlying challenge is helping fleets
understand how to use this
technology and where it fits
into their organization."
This can vary based on
fleet size and structure. As
Krajewski points out, someone
could easily send out updates
to 12,000 trucks when they
meant to send out to a mere
1,200. In many instances,
the fleet manager can be
in control, along with a few
designated technicians. The
main idea is that a fleet needs
to think about where this
technology will live within
the organization, defining and
assigning roles in the process.
Fleets also need to understand how OTA technology
works. Much like any mobile
device or computer, fleets don't
need to know the intricate ins
and outs of every little component. But fleets should understand what the technology is
designed to do - along with
its limitations.
"It's also important to understand not only how to push out
remote adjustments, but also
how to roll them back if neces-

sary," Daimler's Krajewski says.
It's also essential to be able to keep track of all
of the updates as time goes on.
"This will become even more important going
forward as more automated systems come into
play on trucks," Krajewski says. "A truck manufacturer could become more like a software company
that is rolling out more and more updates to various controllers based on performance needs and

insights the manufacturer is learning."
Since this technology is only a couple of years
old, the full potential hasn't been close to realized
yet. As Krajewski says, OTA technology has already
quickly evolved from introduction to adoption in a
very short time. Next up is growth and expansion
- and that will likely happen sooner than later.
For related content, visit:
VehicleServicePros.com/in-the-bay

VehicleServicePros.com/10120359

December 2019 | VehicleServicePros.com

35


http://www.VehicleServicePros.com/in-the-bay http://www.pfcbrakes.com http://www.VehicleServicePros.com/10120359

Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Uptime: Top Industry Trends in 2020 and Beyond
How Active Safety Systems Pave the Way to Vehicle Autonomy
Vehicles: Steps to Understand and Prevent Corrosion
In the Bay: Remote Vehicle Management Enters a New Phase
Shop Operations: How to Prevent, Contain, and Clean Up Shop Spills
Management: A Guide to World-Class Maintenance
Training: What is a Bistable Relay?
Reman, Rebuild, Replace: What's the Difference Between a Supplier and a Supply Partner?
Diagnostics: Four Steps of an Effective Maintenance Program
Fleet Parts & Components
Tools & Equipment
Classifieds
Guest Editorial: Trends in Asset Telematics
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - Uptime: Top Industry Trends in 2020 and Beyond
Fleet Maintenance - 9
Fleet Maintenance - How Active Safety Systems Pave the Way to Vehicle Autonomy
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - 18
Fleet Maintenance - 19
Fleet Maintenance - Vehicles: Steps to Understand and Prevent Corrosion
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - 26
Fleet Maintenance - 27
Fleet Maintenance - 28
Fleet Maintenance - 29
Fleet Maintenance - In the Bay: Remote Vehicle Management Enters a New Phase
Fleet Maintenance - 31
Fleet Maintenance - 32
Fleet Maintenance - 33
Fleet Maintenance - 34
Fleet Maintenance - 35
Fleet Maintenance - Shop Operations: How to Prevent, Contain, and Clean Up Shop Spills
Fleet Maintenance - 37
Fleet Maintenance - 38
Fleet Maintenance - 39
Fleet Maintenance - 40
Fleet Maintenance - 41
Fleet Maintenance - Management: A Guide to World-Class Maintenance
Fleet Maintenance - 43
Fleet Maintenance - Training: What is a Bistable Relay?
Fleet Maintenance - 45
Fleet Maintenance - Reman, Rebuild, Replace: What's the Difference Between a Supplier and a Supply Partner?
Fleet Maintenance - 47
Fleet Maintenance - Diagnostics: Four Steps of an Effective Maintenance Program
Fleet Maintenance - 49
Fleet Maintenance - 50
Fleet Maintenance - 51
Fleet Maintenance - Fleet Parts & Components
Fleet Maintenance - 53
Fleet Maintenance - 54
Fleet Maintenance - 55
Fleet Maintenance - 56
Fleet Maintenance - 57
Fleet Maintenance - 58
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 60
Fleet Maintenance - 61
Fleet Maintenance - 62
Fleet Maintenance - Classifieds
Fleet Maintenance - 64
Fleet Maintenance - 65
Fleet Maintenance - Guest Editorial: Trends in Asset Telematics
Fleet Maintenance - 67
Fleet Maintenance - 68
Fleet Maintenance - Insert1
Fleet Maintenance - Insert2
Fleet Maintenance - Cal1
Fleet Maintenance - Cal2
Fleet Maintenance - Cal3
Fleet Maintenance - Cal4
Fleet Maintenance - Cal5
Fleet Maintenance - Cal6
Fleet Maintenance - Cal7
Fleet Maintenance - Cal8
Fleet Maintenance - Cal9
Fleet Maintenance - Cal10
Fleet Maintenance - Cal11
Fleet Maintenance - Cal12
Fleet Maintenance - Cal13
Fleet Maintenance - Cal14
Fleet Maintenance - Cal15
https://www.nxtbook.com/endeavor/fleetmaintenance/may2022
https://www.nxtbook.com/endeavor/fleetmaintenance/april2022
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipment_april2022
https://www.nxtbook.com/endeavor/fleetmaintenance/march2022
https://www.nxtbook.com/endeavor/fleetmaintenance/february2022
https://www.nxtbook.com/endeavor/fleetmaintenance/december2021
https://www.nxtbook.com/endeavor/fleetmaintenance/october2021
https://www.nxtbook.com/endeavor/fleetmaintenance/september2021
https://www.nxtbook.com/endeavor/fleetmaintenance/august2021
https://www.nxtbook.com/endeavor/fleetmaintenance/july_2021
https://www.nxtbook.com/endeavor/fleetmaintenance/june2021
https://www.nxtbook.com/endeavor/fleetmaintenance/may2021
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandequipmentsupplement-april2021
https://www.nxtbook.com/endeavor/fleetmaintenance/april2021
https://www.nxtbook.com/endeavor/fleetmaintenance/march2021
https://www.nxtbook.com/endeavor/fleetmaintenance/february2021
https://www.nxtbook.com/endeavor/fleetmaintenance/December2020
https://www.nxtbook.com/endeavor/fleetmaintenance/october2020
https://www.nxtbook.com/endeavor/fleetmaintenance/september2020
https://www.nxtbook.com/endeavor/fleetmaintenance/august2020
https://www.nxtbook.com/endeavor/fleetmaintenance/july2020
https://www.nxtbook.com/endeavor/fleetmaintenance/June_2020
https://www.nxtbook.com/endeavor/fleetmaintenance/may2020
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipmentsupplement
https://www.nxtbook.com/endeavor/fleetmaintenance/april2020
https://www.nxtbook.com/endeavor/fleetmaintenance/march2020
https://www.nxtbook.com/endeavor/fleetmaintenance/february2020
https://www.nxtbook.com/endeavor/fleetmaintenance/december2019
https://www.nxtbook.com/endeavor/fleetmaintenance/october2019
https://www.nxtbook.com/endeavor/fleetmaintenance/september2019
https://www.nxtbook.com/endeavor/fleetmaintenance/august2019
https://www.nxtbook.com/endeavor/fleetmaintenance/vehicleliftguide2019
https://www.nxtbook.com/endeavor/fleetmaintenance/july2019
https://www.nxtbook.com/endeavor/fleetmaintenance/june2019
https://www.nxtbook.com/endeavor/fleetmaintenance/may2019
https://www.nxtbook.com/endeavor/fleetmaintenance/april2019
https://www.nxtbook.com/endeavor/fleetmaintenance/industryinnovations-March2019
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipment
https://www.nxtbook.com/endeavor/fleetmaintenance/march2019
https://www.nxtbook.com/endeavor/fleetmaintenance/januaryfebruary2019
https://www.nxtbookmedia.com