Fleet Maintenance - 29

fleets should make it a practice to ask technihow they are going about assessing the tool and
fleet customers, it does equip its sales consulcians if they are having trouble with any of the
tants with catalogs and product samples to help
equipment needs of their shops, and what they
existing tooling.
show the latest to technicians.
are doing to help their technicians get the tools
If a fleet is looking to regain more ownership of
"Technicians often view tools like a child views
they need to be as safe, productive, motivated, and
the tools in its shop, thoughtful return on investtoys," DeAngelo relates. "Anything new is always
loyal as possible.
ment (ROI) analysis is going to be necessary.
exciting. Sometimes it's about taking an old idea
For related content go to
and just making it better through innovation."
"Depending on the scale of the purchase, ROI
VehicleServicePros.com/in-the-bay.
should be based on the initial purchase price
That is precisely why fleets need to think about
versus anticipated productivity gains," Capot says.
For example, a shop tool
would account for cost and
yield of reduced labor hours.
Then the saved labor hours
lead to more available hours
to dedicate to repairs.
"Don't get caught in a trap of
expecting ROI to be recouped
too quickly," Capot cautions. "Be
DRIVELINES AND COMPONENTS
realistic with the expectations
and your presented timeline."
Tool suppliers can play a
productive role in this process.
"It is the tool supplier's job
to come into a fleet, listen
to their needs, and come up
with innovative solutions to
help technicians do their jobs
better, faster, and safer," says
DeAngelo of Wurth USA.
While Wurth USA doesn't
GET THE EXACT DRIVESHAFT YOU NEED. FAST.
follow the common industry
sales model of direct-to-shop
mobile tool truck distribution, it does place significant
emphasis on the concept of
regular shop visits.
"Our sales personnel like to
keep the same schedule when
visiting customers, whether
that is once a week or maybe
every other week," DeAngelo
says.
Regardless of the frequency, it is the fleet that dictates
its needs to Wurth USA.
Wurth USA sales staff,
whom DeAngelo says are
trained to function more like
consultants, then keep to the
predefined schedule.
"We want our fleet customers to know that on whatever
day and at whatever time,
their Wurth representative
will be there to check in,"
DeAngelo says. "If a technician is having issues with
something, our sales consultant will be there to hear
about it and offer ideas and
solutions based on what he or
ARE YOU DRIVING WITH THE LEADER?
she has seen other fleets doing
Keep your driveline genuine and run with the leader by choosing Meritor drivelines and components. For more information,
to address a similar issue."
visit MeritorDrivelines.com and see why 4 out of 5 major truck OEMs choose Meritor as their standard drivelines.
In many instances, it is
a new tool that will help
address the issue. While
Wurth USA doesn't dispatch
trucks full of product to its

BEST LINE. BOTTOM LINE.

4 OUT OF 5 MAJOR
TRUCK OEMS

RUN WITH MERITOR DRIVELINES

PARTS XPERTISE

XCELERATED
at MeritorPartsXpress.com

©2019 Meritor, Inc. All rights reserved.

VehicleServicePros.com/10621089


http://www.VehicleServicePros.com/in-the-bay http://www.MeritorDrivelines.com http://www.MeritorPartsXpress.com http://www.VehicleServicePros.com/10621089

Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Vehicles: What's Next in Federal Vehicle Emissions Standards?
In the Bay: Technician Tool Support
Shop Operations: State of the Industry
Taking the Extra Step to Prevent Wheel-offs
Planning Ahead for Vehicle Cybersecurity Threats
Management: How Do You Know When to Replace a Vehicle?
Economic Outlook: Won't Get Fooled Again
Letter from the Editor: Real-world Views on Parts, Service, and Operations
Tools & Equipment
Classifieds
Guest Editorial: Moisture in Trailer Brakes is Not Just a Nuisance
Hand & Specialty Tools Supplement
Specialty Hand Tools: The Problem Solvers
Time to Multitask
Get a Hold on Hand Tool Safety
Electric Vehicle Tool Set
Tool Review
Products
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - 8
Fleet Maintenance - 9
Fleet Maintenance - Vehicles: What's Next in Federal Vehicle Emissions Standards?
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - 18
Fleet Maintenance - 19
Fleet Maintenance - 20
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - In the Bay: Technician Tool Support
Fleet Maintenance - 27
Fleet Maintenance - 28
Fleet Maintenance - 29
Fleet Maintenance - Shop Operations: State of the Industry
Fleet Maintenance - 31
Fleet Maintenance - 32
Fleet Maintenance - 33
Fleet Maintenance - 34
Fleet Maintenance - 35
Fleet Maintenance - 36
Fleet Maintenance - 37
Fleet Maintenance - Taking the Extra Step to Prevent Wheel-offs
Fleet Maintenance - 39
Fleet Maintenance - Planning Ahead for Vehicle Cybersecurity Threats
Fleet Maintenance - 41
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - Management: How Do You Know When to Replace a Vehicle?
Fleet Maintenance - 45
Fleet Maintenance - Economic Outlook: Won't Get Fooled Again
Fleet Maintenance - 47
Fleet Maintenance - Letter from the Editor: Real-world Views on Parts, Service, and Operations
Fleet Maintenance - 49
Fleet Maintenance - 50
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 52
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: Moisture in Trailer Brakes is Not Just a Nuisance
Fleet Maintenance - 55
Fleet Maintenance - 56
Fleet Maintenance - Hand & Specialty Tools Supplement
Fleet Maintenance - A2
Fleet Maintenance - Specialty Hand Tools: The Problem Solvers
Fleet Maintenance - A4
Fleet Maintenance - Time to Multitask
Fleet Maintenance - A6
Fleet Maintenance - Get a Hold on Hand Tool Safety
Fleet Maintenance - A8
Fleet Maintenance - Electric Vehicle Tool Set
Fleet Maintenance - Tool Review
Fleet Maintenance - A11
Fleet Maintenance - A12
Fleet Maintenance - Products
Fleet Maintenance - A14
Fleet Maintenance - A15
Fleet Maintenance - A16
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https://www.nxtbook.com/endeavor/fleetmaintenance/april2022
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipment_april2022
https://www.nxtbook.com/endeavor/fleetmaintenance/march2022
https://www.nxtbook.com/endeavor/fleetmaintenance/february2022
https://www.nxtbook.com/endeavor/fleetmaintenance/december2021
https://www.nxtbook.com/endeavor/fleetmaintenance/october2021
https://www.nxtbook.com/endeavor/fleetmaintenance/september2021
https://www.nxtbook.com/endeavor/fleetmaintenance/august2021
https://www.nxtbook.com/endeavor/fleetmaintenance/july_2021
https://www.nxtbook.com/endeavor/fleetmaintenance/june2021
https://www.nxtbook.com/endeavor/fleetmaintenance/may2021
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandequipmentsupplement-april2021
https://www.nxtbook.com/endeavor/fleetmaintenance/april2021
https://www.nxtbook.com/endeavor/fleetmaintenance/march2021
https://www.nxtbook.com/endeavor/fleetmaintenance/february2021
https://www.nxtbook.com/endeavor/fleetmaintenance/December2020
https://www.nxtbook.com/endeavor/fleetmaintenance/october2020
https://www.nxtbook.com/endeavor/fleetmaintenance/september2020
https://www.nxtbook.com/endeavor/fleetmaintenance/august2020
https://www.nxtbook.com/endeavor/fleetmaintenance/july2020
https://www.nxtbook.com/endeavor/fleetmaintenance/June_2020
https://www.nxtbook.com/endeavor/fleetmaintenance/may2020
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipmentsupplement
https://www.nxtbook.com/endeavor/fleetmaintenance/april2020
https://www.nxtbook.com/endeavor/fleetmaintenance/march2020
https://www.nxtbook.com/endeavor/fleetmaintenance/february2020
https://www.nxtbook.com/endeavor/fleetmaintenance/december2019
https://www.nxtbook.com/endeavor/fleetmaintenance/october2019
https://www.nxtbook.com/endeavor/fleetmaintenance/september2019
https://www.nxtbook.com/endeavor/fleetmaintenance/august2019
https://www.nxtbook.com/endeavor/fleetmaintenance/vehicleliftguide2019
https://www.nxtbook.com/endeavor/fleetmaintenance/july2019
https://www.nxtbook.com/endeavor/fleetmaintenance/june2019
https://www.nxtbook.com/endeavor/fleetmaintenance/may2019
https://www.nxtbook.com/endeavor/fleetmaintenance/april2019
https://www.nxtbook.com/endeavor/fleetmaintenance/industryinnovations-March2019
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipment
https://www.nxtbook.com/endeavor/fleetmaintenance/march2019
https://www.nxtbook.com/endeavor/fleetmaintenance/januaryfebruary2019
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