Fleet Maintenance - 36

PURCHASING TRENDS
When it comes to purchase plans, the top categories respondents report spending on include: lubricants and chemicals, filtration, and brakes and parts. While
ecommerce platforms continue to gain traction for parts purchasing, parts
stores and dealerships are still the primary sources for parts providers.

Purchasing trends

95%

Lubes &
Chemicals

As it relates to tools and equipment, respondents confirm the primary source
for purchasing is through a mobile tool dealer. As far as the individual purchasing the tools, more than half (54 percent) of respondents indicated they do not
receive or offer any type of tool reimbursement programs or stipends.

94%
Filters

What is your annual maintenance budget?
$0

77 percent

3%

$1-$250,000

44%
16%

$250,001-$500,000

19%

$500,001-$1M

10%

$1,000,001-$5M
$5,000,001-$10M

5%

More than $10M

5%

2018 Fleet Maintenance staff Purchasing Study

94%

Brakes
& Parts

85%

Hand Tools

of respondents are involved
with establishing the
maintenance budget - including
solely or collaboratively setting
the budget, contributing input,
or managing the budget. Of
those, more than one-third (35
percent) are solely responsible
for setting the budget.

84%

81%

81%

74%

2019 Fleet Maintenance staff Readership Study

74%

83 percent of respondents say they are responsible for making critical ​

decisions on maintenance operations ​and parts purchasing for their fleets.

Tires

Chassis &
Suspensions

Specialty
Tools

Vehicle
Lighting

Diagnostic
Tools

73%
Engines &
Drivetrain

2018 Fleet Maintenance staff Purchasing Study

2019 Fleet Maintenance staff Readership Study

Parts delivery expectations
for roadside service

PARTS PURCHASING

Where do you purchase parts?
Parts stores (Carquest, NAPA, etc.)

80%

Truck and trailer dealerships

73%

Online websites

41%

Warehouse distributor (ISN, Medco, etc.)

38%

Independent repair garage/
contract maintenance provider

22%

Retail stores (Walmart,
Sears, Pep Boys, etc.)

17%

HDA Truck Pride

15%

FleetPartsBuyer.com

7%

Vipar HD

6%

When asked to select only one, fleets indicate parts stores (36
percent) and OE dealerships (28 percent) are their top parts sources.

36 Fleet Maintenance | February 2020

overnight parts delivery is acceptable when making
or receiving repairs for a roadside breakdown.
2018 Fleet Maintenance staff Purchasing Study

44%

Fleet Pride

2018 Fleet Maintenance staff Purchasing Study

Nearly three-quarters
(72 percent) of respondents advise

Websites used for purchasing
The top three websites used for purchasing
parts, tools, and equipment:

1. Amazon.com 57%
2. Parts store websites 55%
3. Manufacturer's website 54%
Amazon.com was the top website
used to purchase parts.
2018 Fleet Maintenance staff Purchasing Study


http://www.FleetPartsBuyer.com http://www.Amazon.com

Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Vehicles: What's Next in Federal Vehicle Emissions Standards?
In the Bay: Technician Tool Support
Shop Operations: State of the Industry
Taking the Extra Step to Prevent Wheel-offs
Planning Ahead for Vehicle Cybersecurity Threats
Management: How Do You Know When to Replace a Vehicle?
Economic Outlook: Won't Get Fooled Again
Letter from the Editor: Real-world Views on Parts, Service, and Operations
Tools & Equipment
Classifieds
Guest Editorial: Moisture in Trailer Brakes is Not Just a Nuisance
Hand & Specialty Tools Supplement
Specialty Hand Tools: The Problem Solvers
Time to Multitask
Get a Hold on Hand Tool Safety
Electric Vehicle Tool Set
Tool Review
Products
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - 8
Fleet Maintenance - 9
Fleet Maintenance - Vehicles: What's Next in Federal Vehicle Emissions Standards?
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - 18
Fleet Maintenance - 19
Fleet Maintenance - 20
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - In the Bay: Technician Tool Support
Fleet Maintenance - 27
Fleet Maintenance - 28
Fleet Maintenance - 29
Fleet Maintenance - Shop Operations: State of the Industry
Fleet Maintenance - 31
Fleet Maintenance - 32
Fleet Maintenance - 33
Fleet Maintenance - 34
Fleet Maintenance - 35
Fleet Maintenance - 36
Fleet Maintenance - 37
Fleet Maintenance - Taking the Extra Step to Prevent Wheel-offs
Fleet Maintenance - 39
Fleet Maintenance - Planning Ahead for Vehicle Cybersecurity Threats
Fleet Maintenance - 41
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - Management: How Do You Know When to Replace a Vehicle?
Fleet Maintenance - 45
Fleet Maintenance - Economic Outlook: Won't Get Fooled Again
Fleet Maintenance - 47
Fleet Maintenance - Letter from the Editor: Real-world Views on Parts, Service, and Operations
Fleet Maintenance - 49
Fleet Maintenance - 50
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 52
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: Moisture in Trailer Brakes is Not Just a Nuisance
Fleet Maintenance - 55
Fleet Maintenance - 56
Fleet Maintenance - Hand & Specialty Tools Supplement
Fleet Maintenance - A2
Fleet Maintenance - Specialty Hand Tools: The Problem Solvers
Fleet Maintenance - A4
Fleet Maintenance - Time to Multitask
Fleet Maintenance - A6
Fleet Maintenance - Get a Hold on Hand Tool Safety
Fleet Maintenance - A8
Fleet Maintenance - Electric Vehicle Tool Set
Fleet Maintenance - Tool Review
Fleet Maintenance - A11
Fleet Maintenance - A12
Fleet Maintenance - Products
Fleet Maintenance - A14
Fleet Maintenance - A15
Fleet Maintenance - A16
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