Fleet Maintenance - 39

er witness the lug nut torqueing process, as well as
sign off on the service procedures. The SOP also
calls for wheel torque measurements to be entered
into Bulkmatic's maintenance system in order to
verify over-the-road installs upon the vehicle's
return to a Bulkmatic location.
Bulkmatic has also made the transition from
using wheel lug arrows to Zafety Lug Locks on
their vehicles. As the arrows
would indicate whether a
lug nut has moved or not,
the Zafety Lug Locks are
designed to prevent the lug
nuts from moving whatsoever. Additionally, the lug nut
torque can still be checked at
the time of PM with the Zafety
Lug Locks installed.
Furthermore, Bulkmatic
has implemented a weekly
report to alert the maintenance group at the corporate
level, as well as regional maintenance managers, when a
vehicle has undergone PM at
a vendor location more than
once. If such a vehicle has not
returned to a Bulkmatic location for PM, an alert is sent to
the team's dispatch group to
signal that the vehicle should
return for in-house PM.
"We want to be able to
personally check over our
equipment between vendor
PMs or repairs," Flanagan says.

have been caught and rectified before any wheeloff instances were able to take place. Flanagan
claims that of the vehicles that have been checked
under the new SOP at the time of PM, only lug nuts
installed by one of the company's vendors have
been mis-torqued.
The new SOP seems to be working, as vehicles
serviced in-house and on company property have

been wheel-off incident-free since the new procedures have been in place.
"Our ultimate goal is to never have a wheel
prematurely leave a vehicle," Flanagan says. "We
will continue to test and tweak our SOPs to ensure
we stay on top of any other means to possibly
make our equipment the safest on the road [in
order] to ensure public safety."

Feedback regarding
the new SOP
Flanagan initiated the new
process in March of 2019
after having each technician
individually trained and sign
off on the new SOP. One of
the challenges Flanagan has
faced with the implementation of this new SOP was
the increased time it takes
to complete the procedure.
To address this, technicians
requested that standard repair
times (SRTs) be adjusted to
account for the additional
time. Bulkmatic adjusted its
SRTs and has fully implemented the procedures.
Flanagan
ment ioned
Bulkmatic has had some push
back from certain vendors, who
are now required to uphold the
new SOP on Bulkmatic property. However, he and Bulkmatic
were also applauded by other
vendors for taking a major step
forward in promoting safety.
With the new process in
place, mis-torqued lug nuts

VehicleServicePros.com/10122738

February 2020 | VehicleServicePros.com

39


http://ta-petro.com http://www.VehicleServicePros.com/10122738

Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Vehicles: What's Next in Federal Vehicle Emissions Standards?
In the Bay: Technician Tool Support
Shop Operations: State of the Industry
Taking the Extra Step to Prevent Wheel-offs
Planning Ahead for Vehicle Cybersecurity Threats
Management: How Do You Know When to Replace a Vehicle?
Economic Outlook: Won't Get Fooled Again
Letter from the Editor: Real-world Views on Parts, Service, and Operations
Tools & Equipment
Classifieds
Guest Editorial: Moisture in Trailer Brakes is Not Just a Nuisance
Hand & Specialty Tools Supplement
Specialty Hand Tools: The Problem Solvers
Time to Multitask
Get a Hold on Hand Tool Safety
Electric Vehicle Tool Set
Tool Review
Products
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - 8
Fleet Maintenance - 9
Fleet Maintenance - Vehicles: What's Next in Federal Vehicle Emissions Standards?
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - 18
Fleet Maintenance - 19
Fleet Maintenance - 20
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - In the Bay: Technician Tool Support
Fleet Maintenance - 27
Fleet Maintenance - 28
Fleet Maintenance - 29
Fleet Maintenance - Shop Operations: State of the Industry
Fleet Maintenance - 31
Fleet Maintenance - 32
Fleet Maintenance - 33
Fleet Maintenance - 34
Fleet Maintenance - 35
Fleet Maintenance - 36
Fleet Maintenance - 37
Fleet Maintenance - Taking the Extra Step to Prevent Wheel-offs
Fleet Maintenance - 39
Fleet Maintenance - Planning Ahead for Vehicle Cybersecurity Threats
Fleet Maintenance - 41
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - Management: How Do You Know When to Replace a Vehicle?
Fleet Maintenance - 45
Fleet Maintenance - Economic Outlook: Won't Get Fooled Again
Fleet Maintenance - 47
Fleet Maintenance - Letter from the Editor: Real-world Views on Parts, Service, and Operations
Fleet Maintenance - 49
Fleet Maintenance - 50
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 52
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: Moisture in Trailer Brakes is Not Just a Nuisance
Fleet Maintenance - 55
Fleet Maintenance - 56
Fleet Maintenance - Hand & Specialty Tools Supplement
Fleet Maintenance - A2
Fleet Maintenance - Specialty Hand Tools: The Problem Solvers
Fleet Maintenance - A4
Fleet Maintenance - Time to Multitask
Fleet Maintenance - A6
Fleet Maintenance - Get a Hold on Hand Tool Safety
Fleet Maintenance - A8
Fleet Maintenance - Electric Vehicle Tool Set
Fleet Maintenance - Tool Review
Fleet Maintenance - A11
Fleet Maintenance - A12
Fleet Maintenance - Products
Fleet Maintenance - A14
Fleet Maintenance - A15
Fleet Maintenance - A16
https://www.nxtbook.com/endeavor/fleetmaintenance/may2022
https://www.nxtbook.com/endeavor/fleetmaintenance/april2022
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipment_april2022
https://www.nxtbook.com/endeavor/fleetmaintenance/march2022
https://www.nxtbook.com/endeavor/fleetmaintenance/february2022
https://www.nxtbook.com/endeavor/fleetmaintenance/december2021
https://www.nxtbook.com/endeavor/fleetmaintenance/october2021
https://www.nxtbook.com/endeavor/fleetmaintenance/september2021
https://www.nxtbook.com/endeavor/fleetmaintenance/august2021
https://www.nxtbook.com/endeavor/fleetmaintenance/july_2021
https://www.nxtbook.com/endeavor/fleetmaintenance/june2021
https://www.nxtbook.com/endeavor/fleetmaintenance/may2021
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandequipmentsupplement-april2021
https://www.nxtbook.com/endeavor/fleetmaintenance/april2021
https://www.nxtbook.com/endeavor/fleetmaintenance/march2021
https://www.nxtbook.com/endeavor/fleetmaintenance/february2021
https://www.nxtbook.com/endeavor/fleetmaintenance/December2020
https://www.nxtbook.com/endeavor/fleetmaintenance/october2020
https://www.nxtbook.com/endeavor/fleetmaintenance/september2020
https://www.nxtbook.com/endeavor/fleetmaintenance/august2020
https://www.nxtbook.com/endeavor/fleetmaintenance/july2020
https://www.nxtbook.com/endeavor/fleetmaintenance/June_2020
https://www.nxtbook.com/endeavor/fleetmaintenance/may2020
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipmentsupplement
https://www.nxtbook.com/endeavor/fleetmaintenance/april2020
https://www.nxtbook.com/endeavor/fleetmaintenance/march2020
https://www.nxtbook.com/endeavor/fleetmaintenance/february2020
https://www.nxtbook.com/endeavor/fleetmaintenance/december2019
https://www.nxtbook.com/endeavor/fleetmaintenance/october2019
https://www.nxtbook.com/endeavor/fleetmaintenance/september2019
https://www.nxtbook.com/endeavor/fleetmaintenance/august2019
https://www.nxtbook.com/endeavor/fleetmaintenance/vehicleliftguide2019
https://www.nxtbook.com/endeavor/fleetmaintenance/july2019
https://www.nxtbook.com/endeavor/fleetmaintenance/june2019
https://www.nxtbook.com/endeavor/fleetmaintenance/may2019
https://www.nxtbook.com/endeavor/fleetmaintenance/april2019
https://www.nxtbook.com/endeavor/fleetmaintenance/industryinnovations-March2019
https://www.nxtbook.com/endeavor/fleetmaintenance/toolsandshopequipment
https://www.nxtbook.com/endeavor/fleetmaintenance/march2019
https://www.nxtbook.com/endeavor/fleetmaintenance/januaryfebruary2019
https://www.nxtbookmedia.com