june2021 - 10

Using resources wisely
There is a wealth of information available to fleet maintenance managers.
How you use it can determine your level of success.
Managing a fleet - or even a fleet's maintenance
department - is no simple task. In
a given day, you might be reviewing maintenance
records, analyzing telematics data,
spec'ing new vehicles, dealing with a truck
that is experiencing unexpected downtime
... and then there are the personnel issues.
A manager's job is seemingly never
By David
@ DavidBrierleyFM
finished; the tasks are endless. And yet, each
day you increase your knowledge one way or
another. Knowing the basics of vehicle service
and repair is no longer enough. A manager
must also be an expert in electrical systems,
computer systems, ADAS calibration, human
resources ... the list goes on.
With so much to learn and understand,
it is important to utilize all of the resources
available to you. A quick web search on the
topic at hand will yield plenty of results, but
the accuracy could be questionable. For the
most authoritative materials available, turn
to the organizations dedicated to providing
the most accurate, up-to-date information
available to the commercial vehicle industry.
Maintenance and
repair information
One of the leading resources for commercial
vehicle maintenance and repair information
is the American Trucking Associations'
Technology and Maintenance Council (TMC).
If you are not already familiar, TMC is dedicated
to providing maintenance solutions
to the commercial vehicle industry through
various avenues such as education, networking,
and standards development.
TMC hosts various events every year, includCorrection
the May 2021 issue
of Fleet Maintenance,
Spotlight On Body
& Cab: " Latest
developments in
electric APUs, " a value
on page 39 for the air
conditioning output of
the Carrier Transicold
ComfortPro electric
APU was misstated as
500 Btu/h. The correct
value is 7,500 Btu/h.
Fleet Maintenance
apologizes for this error.
To view the corrected
article, please visit:
ing a trade show, industry meetings, training,
and webinars. The organization's website also
offers access to information such as recommended
practices (RPs) and vehicle maintenance
reporting standards (VMRS), reports and
documents, job listings, and training resources.
Another important resource to be familiar
with when it comes to technician training
is the National Institute for Automotive
Service Excellence (ASE). This non-profit
has been around since the early 1970s and
offers training and certification for vehicle
technicians. Many of ASE's training sessions
apply to multiple vehicle classes, while some
focus specifically on heavy duty, so this is a
great resource to keep in your back pocket for
future technician training needs.
10 Fleet Maintenance | June 2021
Right to Repair information
In the mid-2010s, the Right to Repair Act and
subsequent memorandum of understanding
were passed, and truck and engine manufacturers
agreed to provide service information
to vehicle owners, fleets, and independent
service providers. The National Automotive
Service Task Force (NASTF) works to identify
and help resolve any gaps in this information,
so if you or your technicians find that any
information that should be available is not,
submit a service information request form by
creating a free account on NASTF's website.
Job boards
The current technician shortage makes finding
certified, experienced technicians a challenge,
to say the least. Utilizing job boards
specifically targeted to automotive and diesel
technicians can help to ease that burden. Find
a Wrench is one such resource that provides a
place for fleets to list open positions and find
and recruit technicians for those jobs.
A quick web search
on the topic at hand
will yield plenty
of results, but the
accuracy could be
┬╗With so much to learn and understand, it is
important to utilize all available resources.
217868291 | Rawpixelimages | Dreamstime.com
Specific industry associations
When you need information, technician
training, or general resources in a specific
area of fleet maintenance, industry associations
are at your disposal. The Tire Industry
Association (TIA), for example, supports
the commercial tire market with services
and programs, including technician education
and certification. Tires being one of the
leading costs for fleets, this is an important
category to be well-versed in, but there are
also organizations for many other areas of
vehicle service and repair, such as the Tire
Retread & Repair Information Bureau (TRIB)
and the HD Repair Forum.
This is probably apparent, but it is still worth
mentioning: manufacturers can be a great
resource. From truck OEMs and engine manufacturers
to tire and retread companies, most
suppliers are more than willing to provide any
resources you need. Whether it be to coordinate
training for technicians or an in-depth
explanation of a new tire inflator or diagnostic
scan tool, reach out to these resources for
valuable insight.
While this list is far from exhaustive, it
highlights some important resources that you,
as a maintenance manager, should be aware
of. Utilizing available resources is a good business
practice and can help your entire fleet be
as efficient as possible, improving uptime and
keeping technicians well trained and satisfied
in their career.
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Table of Contents for the Digital Edition of june2021

Uptime: The path to predictive maintenance
Editor's Note: Using resources wisely
Equipment: Getting to the bottom of air brake system leaks
In the Bay: Commercial vehicle clutch care
Shop Operations: How digitizing driver communication can improve maintenance
Fluid & Filtration: Why fleets shouldn't skimp on oil filters
Technology Trends: Gaining an advantage
Management: KPI fundamentals
Economic Outlook: Economic recovery update
Fleet Parts & Components
Tools & Equipment
Guest editorial: Benefits of remote brake system monitoring
june2021 - 1
june2021 - 2
june2021 - 3
june2021 - 4
june2021 - 5
june2021 - 6
june2021 - 7
june2021 - Uptime: The path to predictive maintenance
june2021 - 9
june2021 - Editor's Note: Using resources wisely
june2021 - 11
june2021 - Equipment: Getting to the bottom of air brake system leaks
june2021 - 13
june2021 - 14
june2021 - 15
june2021 - 16
june2021 - 17
june2021 - In the Bay: Commercial vehicle clutch care
june2021 - 19
june2021 - 20
june2021 - 21
june2021 - 22
june2021 - 23
june2021 - Shop Operations: How digitizing driver communication can improve maintenance
june2021 - 25
june2021 - 26
june2021 - 27
june2021 - 28
june2021 - 29
june2021 - 30
june2021 - 31
june2021 - 32
june2021 - 33
june2021 - Fluid & Filtration: Why fleets shouldn't skimp on oil filters
june2021 - 35
june2021 - 36
june2021 - 37
june2021 - Technology Trends: Gaining an advantage
june2021 - 39
june2021 - Management: KPI fundamentals
june2021 - Economic Outlook: Economic recovery update
june2021 - Fleet Parts & Components
june2021 - 43
june2021 - Tools & Equipment
june2021 - 45
june2021 - 46
june2021 - 47
june2021 - 48
june2021 - Classifieds
june2021 - Guest editorial: Benefits of remote brake system monitoring
june2021 - 51
june2021 - 52