Fleet Maintenance - 25
NEXIQ Technologies provides vehicle telematics
and diagnostic products, software, and services
for the trucking fleet vehicle industries.
"There is a subset of data that is standard, but
in order to do anything close to a decent job of
[diagnosing vehicle issues], you have to have
the proprietary OEM information in your tool,"
adds Robert Vogt, CEO of telematics solutions
unavailability of this information
has caused some fleets
to request access, says
Martin Falch, co-owner
of CSS Electronics.
Electronics is a developer
of CAN bus data logging
devices used to record
raw CAN, J1939, and
OBD-II data from vehicles.
"We increasingly see a
shift towards end-users
demanding transparency and open source solutions," he says. "As such, we
expect open access to the
full protocol data [which]
may become a key negotiation factor in e.g. fleet
The first challenge is
to decipher the information from the vehicle.
Then, once that information is obtained, f leets
must also verify they
have a holistic view of
all the vehicle systems
"With proprietary information from component
manufacturers in the
mix, telematics providers and aftermarket tool
either purchase the data
or reverse engineer it,"
Covington explains. "With
both approaches often
being expensive, the lack
of a true standardized
protocol for diagnostics
drives up the cost of these
tools and services, making
it difficult to pass along
savings to the end user."
Covington says the best
plan of action is to have a
standardized approach to
diagnosing vehicle issues
and ensure the tools and
adapters used by technicians in the shop cover
all these common protocols. This can help fleets
in finding the root cause
of the problem in order to
ensure maximized vehicle uptime.
"You must be able to understand what is wrong
with the entire vehicle before estimating downtime, parts and labor requirements, technician
needs, and more," Covington adds. "Use a diagnostic and repair tool that can read all protocols to ensure you understand the needs of the
entire vehicle, rather than one or two major
Potential security risks
Aside from providing an accurate and thorough
picture of the vehicle's performance, there are
additional issues fleets may face.
The main challenge with standardized communication protocol? Security.
Hacking of vehicle systems is a viable threat
and should be considered.
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May 2019 | VehicleServicePros.com
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Table of Contents for the Digital Edition of Fleet Maintenance
Uptime - Are You Communicating with Employees Effectively?
Trends in Heavy Duty Diesel Engine Oils
Vehicles - Keys to Consistent Liftgate Performance
In the Bay - How Standardized Vehicle Communication Protocols Impact Diagnostics and Vehicle Operation
Shop Operations - Considerations for Mobile Device Usage in the Shop
Training - Where are all the Students Going?
Management - Why the Recent Airline Accidents Should be Concerning
Fleet Parts & Components
Tools & Equipment
Guest Editorial - How Much Do You Spend on DPF Maintenance?
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - Uptime - Are You Communicating with Employees Effectively?
Fleet Maintenance - 9
Fleet Maintenance - Trends in Heavy Duty Diesel Engine Oils
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - Vehicles - Keys to Consistent Liftgate Performance
Fleet Maintenance - 19
Fleet Maintenance - 20
Fleet Maintenance - 21
Fleet Maintenance - In the Bay - How Standardized Vehicle Communication Protocols Impact Diagnostics and Vehicle Operation
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - 26
Fleet Maintenance - 27
Fleet Maintenance - Shop Operations - Considerations for Mobile Device Usage in the Shop
Fleet Maintenance - 29
Fleet Maintenance - 30
Fleet Maintenance - 31
Fleet Maintenance - 32
Fleet Maintenance - 33
Fleet Maintenance - Training - Where are all the Students Going?
Fleet Maintenance - 35
Fleet Maintenance - Management - Why the Recent Airline Accidents Should be Concerning
Fleet Maintenance - Fleet Parts & Components
Fleet Maintenance - 38
Fleet Maintenance - 39
Fleet Maintenance - 40
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - 44
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial - How Much Do You Spend on DPF Maintenance?
Fleet Maintenance - 47
Fleet Maintenance - 48