SPOTLIGHT ON TECHNOLOGY TRENDS »Fleets can use OTA programming to apply important updates to major vehicle components. Photo courtesy of Noregon OTA: Over-the-air programming has become more popular among fleets, as it helps to prevent unnecessary visits to the shop. By Ben Osborne, marketing communications manager, Noregon 34 Fleet Maintenance | May 2020 T Supporting uptime remotely he trucking industry is one of razor-thin margins where fleets welcome affordable and measurable efficiency improvements. Visits to a service center are inevitable, so decreasing the frequency of those visits is a never-ending initiative for fleet managers and owners. Due to the current shortage, skilled technicians are in higher demand than ever. The trucking industry is taking measures to help technicians focus their skills on repairs that help fleets avoid unscheduled downtime, rather than burdening them with simple tasks. Remote diagnostic applications empower fleet managers to perform tasks that historically required a trip to the shop. These tasks include forcing a DPF regen, monitoring critical fluid levels, or making an adjustment to parameters like maximum road and cruise speeds. The industry continuously identifies tasks that can be performed remotely, preventing an unnecessary visit to the shop. One such function growing in popularity is over-the-air (OTA) programming.