Fleet Maintenance - S6

Diagnostic tool usage
TOOLS IN THE SHOP
When reviewing diagnostic tool usage, the study considered trends
in the tool platforms fleets prefer, the frequency and cost of tool
updates, and warranty expectations. The study also surveyed the
frequency and usage of original equipment manufacturer (OEM)
scan tools compared to aftermarket options.

What are your expectations
regarding the appropriate
length of time for a diagnostic
scan tool warranty?
50%

More than
2 years

18%
1 year

How many diagnostic scan tools do you have in your shop?
None

1%

1 tool

9%

2-5 tools

64%

32%

2 years

20%

6-10 tools

11-15 tools

16-20 tools

20+ tools

4%

Nearly two thirds
(64 percent) of respondents
prefer using a software-based
diagnostic platform run on a shop
computer or tablet, compared to a
standalone, handheld
scan tool (36 percent).

0%
3%

When you update your
diagnostic tool subscription,
does the tool manufacturer
continue to provide a
hardware warranty during
the life of that subscription?

How many diagnostic software
platforms do you have in your shop?
1 software
platform

17 percent
of respondents
indicated they have
previously purchased an
extended warranty on a
diagnostic tool.

20%

62%
No

2-3 software
platforms

41%

4-5 software
platforms

6-7 software
platforms

7+ software
platforms

6

20%
8%
11%

| Heavy Duty Diagnostics | OCTOBER 2019

38%
Yes



Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Uptime: Are all systems secure?
Cover Story: Connecting to the future
Vehicles: Engine trends impacting performance and fuel efficiency
In the Bay: Understanding tire pressure monitoring and management systems
Shop Operations: How fleets can benefit from RCM
Management: Are you a good global citizen?
Economic Outlook: WDTKAWDTKI?
Powertrain: What are fault code action plans, and how can they help improve the vehicle diagnostic process?
Braking & Collision Avoidance: How will electric vehicles impact commercial truck braking systems?
Fleet Parts & Components
Tools & Equipment
Classifieds
Guest Editorial: Differences servicing air disc brakes versus drum brakes
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - Uptime: Are all systems secure?
Fleet Maintenance - 9
Fleet Maintenance - Cover Story: Connecting to the future
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - 18
Fleet Maintenance - 19
Fleet Maintenance - Vehicles: Engine trends impacting performance and fuel efficiency
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - 26
Fleet Maintenance - 27
Fleet Maintenance - 28
Fleet Maintenance - 29
Fleet Maintenance - 30
Fleet Maintenance - 31
Fleet Maintenance - 32
Fleet Maintenance - 33
Fleet Maintenance - In the Bay: Understanding tire pressure monitoring and management systems
Fleet Maintenance - 35
Fleet Maintenance - 36
Fleet Maintenance - 37
Fleet Maintenance - 38
Fleet Maintenance - 39
Fleet Maintenance - 40
Fleet Maintenance - 41
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - Shop Operations: How fleets can benefit from RCM
Fleet Maintenance - 45
Fleet Maintenance - 46
Fleet Maintenance - 47
Fleet Maintenance - 48
Fleet Maintenance - 49
Fleet Maintenance - Management: Are you a good global citizen?
Fleet Maintenance - Economic Outlook: WDTKAWDTKI?
Fleet Maintenance - Powertrain: What are fault code action plans, and how can they help improve the vehicle diagnostic process?
Fleet Maintenance - 53
Fleet Maintenance - Braking & Collision Avoidance: How will electric vehicles impact commercial truck braking systems?
Fleet Maintenance - 55
Fleet Maintenance - Fleet Parts & Components
Fleet Maintenance - 57
Fleet Maintenance - 58
Fleet Maintenance - 59
Fleet Maintenance - 60
Fleet Maintenance - 61
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 63
Fleet Maintenance - 64
Fleet Maintenance - 65
Fleet Maintenance - 66
Fleet Maintenance - 67
Fleet Maintenance - 68
Fleet Maintenance - 69
Fleet Maintenance - 70
Fleet Maintenance - 71
Fleet Maintenance - 72
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: Differences servicing air disc brakes versus drum brakes
Fleet Maintenance - 75
Fleet Maintenance - 76
Fleet Maintenance - I1
Fleet Maintenance - I2
Fleet Maintenance - S1
Fleet Maintenance - S2
Fleet Maintenance - S3
Fleet Maintenance - S4
Fleet Maintenance - S5
Fleet Maintenance - S6
Fleet Maintenance - S7
Fleet Maintenance - S8
Fleet Maintenance - S9
Fleet Maintenance - S10
Fleet Maintenance - S11
Fleet Maintenance - S12
Fleet Maintenance - S13
Fleet Maintenance - S14
Fleet Maintenance - S15
Fleet Maintenance - S16
Fleet Maintenance - S17
Fleet Maintenance - S18
Fleet Maintenance - S19
Fleet Maintenance - S20
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