Ground Support Worldwide - 14
COVER STORY
channels processes in a way that we can connect quickly, get the information out quickly
and update our frameworks quickly."
Crozier says that's on the reactive side; on
the proactive side, dnata is fully engaged in
industry discussions and is part of working
groups such as IATA and the Airport Services Association (ASA).
"We also actively participate in several
industry forums throughout the year to
Photo courtesy of dnata
"It's a challenge, of course. We take it
from various angles," says Crozier. "First
of all, it has to be a systemic approach in
a sense that we have a robust process in
place to make sure that we are
aware of and follow up on
all the changes, from
every stakeholder.
We articulate our
communication
14 GROUND SUPPORT WORLDWIDE
APRIL 2020
really influence and also debate on what
should be," Crozier adds.
Staying Up to Date
ASA, a globally recognized trade association for the independent ground and air
cargo handling industry, works to promote
a safe, secure and sustainable future for
the industry. As such, ASA plays a crucial
role in helping to craft ground handling
regulations, describes Fabio Gamba, ASA's
director general.
"We are very closely associated with
the works of IATA, Airports Council
International (ACI) or ICAO regarding
standard-setting. ASA is also regularly
informed and, at times, involved with the
European Commission and, more specifically, European Aviation Safety Agency
(EASA) regarding legislation that impacts
ground handing," Gamba says.
When it comes to making sure ground
handlers are current with the latest safety
standards of their industry, one of the
challenges is disseminating that information throughout a company. Gamba says
it's important for the industry to have one
single source of standard setting, and ASA
recommends IATA's safety standards and
recommended practices.
"ASA closely collaborates with IATA
and our inputs are reflected in the regular
updates of the Airport Handling Manual
(AHM)," says Gamba. "Ground handlers
should be well aware of the IATA Ground
Operations Manual. More generally, though,
the best way to stay on top of any regulatory or standard developments is to join the
community, as members receive updates
regularly. Joining ASA is a no brainer for
any GHSP, irrespective of size and location."
ASA also pushes out the latest update
through their social media accounts and
newsletter and Gamba encourages ground
handlers to subscribe for up to date
information.
For dnata, Crozier says the process starts
with technology.
"Innovation and communication is key
to our success for us as an organization.
And we have those 45,000 people across
the network who depend on modern and
reliable technology, good systems and sound
processes. Safety is very important for us
Ground Support Worldwide
Table of Contents for the Digital Edition of Ground Support Worldwide
Business Buzz
Industry Expert Column: FBO - The Accelerating Danger of Diesel Exhaust Fluid Contamination
Know the Rules
How the Industry is Charting a Course for Cargo Handlers
An Analytical Approach to Ground Damage
Stay Ahead of the Weather
A Reel Solution for PCA Hose Storage
Product Hangar
Editor's Note: An Industry in Need of Support
Ground Support Worldwide - 1
Ground Support Worldwide - 2
Ground Support Worldwide - 3
Ground Support Worldwide - 4
Ground Support Worldwide - Business Buzz
Ground Support Worldwide - 6
Ground Support Worldwide - 7
Ground Support Worldwide - 8
Ground Support Worldwide - 9
Ground Support Worldwide - Industry Expert Column: FBO - The Accelerating Danger of Diesel Exhaust Fluid Contamination
Ground Support Worldwide - 11
Ground Support Worldwide - Know the Rules
Ground Support Worldwide - 13
Ground Support Worldwide - 14
Ground Support Worldwide - 15
Ground Support Worldwide - 16
Ground Support Worldwide - 17
Ground Support Worldwide - 18
Ground Support Worldwide - 19
Ground Support Worldwide - How the Industry is Charting a Course for Cargo Handlers
Ground Support Worldwide - 21
Ground Support Worldwide - 22
Ground Support Worldwide - An Analytical Approach to Ground Damage
Ground Support Worldwide - 24
Ground Support Worldwide - 25
Ground Support Worldwide - Stay Ahead of the Weather
Ground Support Worldwide - 27
Ground Support Worldwide - 28
Ground Support Worldwide - 29
Ground Support Worldwide - 30
Ground Support Worldwide - 31
Ground Support Worldwide - A Reel Solution for PCA Hose Storage
Ground Support Worldwide - 33
Ground Support Worldwide - Product Hangar
Ground Support Worldwide - 35
Ground Support Worldwide - 36
Ground Support Worldwide - 37
Ground Support Worldwide - 38
Ground Support Worldwide - 39
Ground Support Worldwide - 40
Ground Support Worldwide - 41
Ground Support Worldwide - Editor's Note: An Industry in Need of Support
Ground Support Worldwide - 43
Ground Support Worldwide - 44
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