august2022 - 27

Industry Alignment
Swissport officials point out that
industry alignment to IGOM is continuing
to improve.
" We do still see differences among
airlines when it comes to coning
requirements around aircraft, but most
differences are as a result of national
requirements, " say officials at Swissport.
" Differences exist across customers with
regard to pushback phraseology. We also
see some differences linked to load control,
but these are manageable. "
IATA has just started to collect
assessment (gap-analysis) data from
its members.
" We do not have yet a relevant number
of variations to run statistics, " IATA
officials say. " As of now we have 70 percent
of airlines that have implemented
IGOM without variations and 30 percent
that have some variations. "
Benefits of the IGOM Portal
The IGOM Portal is an important novelty
of the IGOM program.
According to IATA, there are various
benefits that recently launched IGOM
Portal provide to its users.
" Among these benefits there is
standardization and simplification form
having the IGOM as the industry base
procedure to be followed, " affirm IATA
officials. " The portal also provides for
facilitation in the identification of variations
from IGOM, for the connection of
airlines and ground handlers by having
all information in one place, and for
insight on company conformance, with
customizable reports and charts. "
With the IGOM Portal, there is an
opportunity for users to communicate
relevant safety and operational topics.
" There is a notification tool that
enables direct communication between
parties. There is also an IGOM change
request form that can be used if someone
wishes to share with us a request for
content review/modification or if someone
needs some interpretation, " IATA
representatives conclude.
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ABOUT THE AUTHOR
DR. MARIO PIEROBON
Dr. Mario Pierobon provides solutions in the areas of documentation,
training and consulting to organizations operating in safety sensitive
industries. He has conducted a doctoral research project investigating
aircraft ground handling safety. He may be reached at mariopierobon@
az-all-in-one.com.
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