december2021january2022 - 22

INTERNATIONAL
Ground Handling's Virtual Classroom
Online learning has developed exponentially during the pandemic,
which has proven beneficial in areas like Central and South America.
By Mario Pierobon
O
nline learning as a ground handling training
delivery mode has evolved significantly
as a consequence of the global COVID-19
pandemic. There are now different uses
of online learning compared to what was in use
before the pandemic.
According to Ricardo Miguel, president of
Brazil's ABESATA, one of the biggest challenges
resulting from the pandemic was to ensure compliance
with the annual training programs, with
priority given to regulatory instruction aspects.
" It was necessary to assess the risk of providing
online training at 100 percent. Risk assessing, considering
several variables such as internet access,
computer/cell phone/tablet accessibility, use of the
online teaching platform, technological learning
and other aspects, we concluded that we would
have to rethink the training process in order for
it to become effective with both synchronous and
asynchronous online learning, " he says.
Becoming Standard
Henry " Duke " LeDuc, regional operations director
22 GROUND SUPPORT WORLDWIDE DECEMBER 2021/JANUARY 2022
at UAS, observes that, in general, prior to COVID19,
online learning was not very prevalent.
" We primarily utilized in-person meetings for
training. We have used training more effectively
with the online learning. We have used the typical
platforms for virtual communication, i.e., Teams,
Zoom, etc. The trainings are recorded and a live
question-and-answer is available. We have also
adopted video training modules and a dedicated
training syllabus, " he says.
During the pandemic, in several ABESATA
member companies, the development of online
learning was exponential, according to Miguel.
" This was due to the educational quality of the
training contents and to the educational strategies
adopted by the instructors in the different stages
of synchronous training and in the preparation of
asynchronous training to verify learning, " he says.
" Before the pandemic, online training had mainly a
complementary role, in particular for information
transfer. Today, the methodology is used in around
70 percent of internal training, including training
due to technological evolution and development
Photo courtesy of UAS

december2021january2022

Table of Contents for the Digital Edition of december2021january2022

Publisher's Note: A Legacy We Built Together
Business Buzz
Industry Expert Column: Safety Leadership's Critical Function in SMS
Data's Effect on GSE Performance
Ground Handling's Virtual Classroom
What Air Cargo Needs from Airports
Make Air Cargo a Priority for Smaller Regional Airports
An External Resource for Handling Large Events
Detecting and Mitigating Fuel Leaks with Technology
Product Hangar
Editor's Note: Applying Lessons Learned
december2021january2022 - 1
december2021january2022 - 2
december2021january2022 - 3
december2021january2022 - 4
december2021january2022 - 5
december2021january2022 - Publisher's Note: A Legacy We Built Together
december2021january2022 - 7
december2021january2022 - Business Buzz
december2021january2022 - 9
december2021january2022 - 10
december2021january2022 - 11
december2021january2022 - 12
december2021january2022 - 13
december2021january2022 - 14
december2021january2022 - 15
december2021january2022 - Industry Expert Column: Safety Leadership's Critical Function in SMS
december2021january2022 - 17
december2021january2022 - Data's Effect on GSE Performance
december2021january2022 - 19
december2021january2022 - 20
december2021january2022 - 21
december2021january2022 - Ground Handling's Virtual Classroom
december2021january2022 - 23
december2021january2022 - 24
december2021january2022 - 25
december2021january2022 - What Air Cargo Needs from Airports
december2021january2022 - 27
december2021january2022 - 28
december2021january2022 - 29
december2021january2022 - Make Air Cargo a Priority for Smaller Regional Airports
december2021january2022 - 31
december2021january2022 - An External Resource for Handling Large Events
december2021january2022 - 33
december2021january2022 - 34
december2021january2022 - Detecting and Mitigating Fuel Leaks with Technology
december2021january2022 - 36
december2021january2022 - Product Hangar
december2021january2022 - 38
december2021january2022 - 39
december2021january2022 - 40
december2021january2022 - 41
december2021january2022 - Editor's Note: Applying Lessons Learned
december2021january2022 - 43
december2021january2022 - 44
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