Ground Support Worldwide - 33

TECHNOLOGY

several areas in the planning and implementation process in order to do so effectively. Since
the majority of airports already have baggage
sortation, reconciliation and screening as part
of their operations, the key focus will be moving - in a planned manner - away from the
barcodes to the new RFID world.
Will the airports stop printing barcodes and
data on the baggage tags? This is unlikely, as
it provides a very visual way to identify the
routing details of the bag. Will the barcode
read at the same read rate as the RFID? All
evidence points to the fact that RFID will perform at a higher rate. Therefore, while having
both aspects available, airlines are able to make

the migration to Resolution 753. This complementary approach will ensure that operational
continuity continues even while airlines move
to RFID - no one is left behind.
Implementation of RFID is seen as the
opportunity to improve baggage handling and
processing. But with the potential to read a
ULD full of bags at once, the key to making
this work is ensuring the business processes
are reengineered to support the new paradigm.
Not all airports will approach implementation and migration in the same way, so it's
key to ensure that whomever they partner

with can deliver a comprehensive approach
to the migration.
Airports and airlines that embrace the RFID
approach will be able to reshape their customer
service and operations - with many companies
moving forward with a digital transformation
agenda. While RFID will improve the tracking, the real value is in the data: specifically,
how it is exploited and analyzed to improve
operations and systems.
In order to deliver on these aspects, it's
important to select the right partners for relevant domains.

ABOUT THE AUTHOR:

Michael Irons is an Airport IT Transformation SME at Wipro's Engineering Construction
and Operations vertical, with over 21 years of experience. Irons has an achievement
of successful growth in the Airport/Airline Common Use Market. He has substantial
experience across a wide portfolio of airline and airport products and solutions including the implementation of innovative solutions to improve operations and service.
In addition, Irons has led the aviation industry in delivering the worldwide change
management program for barcoded boarding passes.

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Ground Support Worldwide

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