february2022 - 15

introduce and accelerate the use of document
digitization to become more agile
and effective during the pandemic.
Benefits of Digitalization
Aside from the effects of the pandemic,
why would moving a company's
documents from paper or clunky digital
solutions to a truly digital environment
improve the day-to-day running of
operations?
Firstly, ensuring ground handling services
operate as safely and efficiently as
possible is the number one priority for
any business in this sector, and moving
to a paperless platform will bring about
significant time and cost savings as well
as increased safety awareness. What
was once a laborious task for a dedicated
librarian or a team of people - managing
the thousands of pages of an entire manuals
library to ensure the revision control
and re-distribution of the document - is
now a fast and seamless operation.
In the past, all documentation would
have been created using a word processing
tool. But by implementing a digital
platform, modifications can be made at
the touch of a button while keeping the
document revision in good order and
then shared almost instantaneously. This
brings considerable efficiency both economically
and in terms of time.
As a result, staff can focus on what
really matters to a business, rather
than forcing teams to spend far too
much of their precious time preparing
and organizing paperwork and compliance
documentation.
Improved regulatory compliance -
leading to improved flight safety - is
another benefit of digitizing industry
manuals. It ensures that complying with
the very latest regulations is as simple a
process as possible.
There is a constant plethora of new
regulations for ground handlers, and
these can quickly render manuals redundant
- no matter how recently they were
updated. So being able to modify them
as soon as a new regulation or standard
is introduced is an extremely beneficial
practice. This is true not only from the
perspective of complying with customer
demands, but also because many times
Through digitization,
managing an entire
manuals library to
ensure the revision
control and redistribution
of the
document is a
fast and seamless
operation.
there are considerable gains in safety and
efficiency to be realized in the daily operation
of the business.
To avoid costly mistakes or inefficient
working, ensure manuals are rapidly and
reliably updated to reflect regulations
coming into effect.
Digitalization for
Ground Handlers
There is no denying that digitalizing
manuals used by ground handlers will
also solve some of the problems faced
on a daily basis. Having a fully digitalized
platform will enable ground
handlers to be better prepared, communicate
clearer with colleagues and react
to situations, such as bad weather or
flight delays, quicker.
This will ensure that the impact of any
issue is minimized.
Take Time to Plan
So, we know the benefits of digitalization,
but how do you choose the right technology
for your company?
There are a number of different
options but it's important to take your
time and take advice to ensure you only
invest in the right IT for your business.
Understand your needs and how these
are likely to change. And what if an
unexpected crisis happens? Spend time
and money wisely on IT now and you'll
be saving time and money across your
business for years to come.
COVID-19 has shown us again that
the companies best placed to make
composed, correct decisions in an unavoidable
crisis are the companies that
went into that crisis with a strong digital
infrastructure. However, regardless of
the virus, digitalization is a necessity for
any aviation business whatever the size
or type of their operations, all areas of
aviation are regulated and monitored in
order to ensure safety.
There can be no denying that implementing
a digital approach to ground
handlers' operations manuals can
improve efficiency, but it is important
that the transition from paper or clunky
digital solutions to a truly digital solution
is carefully considered and that you
know precisely what you want to achieve
from the outset.
We live in an age of convenience,
which extends to the workplace, and a
digitized system frees up space and time
for other areas of your ground handling
activity while helping achieve continuous
improvements that will sharpen your
competitive edge.
ABOUT THE AUTHOR
KRISTER GENMARK
is the vice president of sales
worldwide at Web Manuals, a
Swedish software company that
specializes in aviation document
digitization solutions. Genmark
joined Web Manuals in 2016
as the regional manager for
the Americas and has been responsible for setting
up Web Manuals' North American operation. Prior
to joining Web Manuals, he successfully developed
and managed training, safety and quality systems for
different companies in the aviation sector, including
Nordic Aero and Aviator.
February 2022 || AviationPros.com || 15
WEB MANUALS
http://www.AviationPros.com
february2022

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