february2022 - 25

Continuous Improvement
It is important that organizations constantly
look for ways to improve the
proficiency and competence of their
staff to reduce risk and mitigate the
hazards present in such a varied and
time-critical sector, according to Rahim,
Gimson and Wade.
" By driving risk down, organizations
can improve staff retention and, by doing
so, can maintain their overall skillset
thus reducing the risk to the aircraft and
clients performing their critical missions, "
they say.
According to Clark, there needs to
be focus on the ongoing maintenance
of operational competence, such as
conducting informal observation and
assessment of operational performance
on a routine and regular basis.
" This can be done as part of standard
leadership or safety walkarounds and
should ensure that the ground handling
activities continue to be performed
against the organization's SOPs and
safety standards, and therefore that the
required skills/competences have been
maintained, " he says. " Data gathered
through activities such as audits, safety
inspections and incident management
procedures can also be used to identify
whether there may be gaps in skill
or competence. Any identified gaps
can then be quickly rectified through
a relevant and targeted improvement
plan, again ensuring that the required
skills and competences are maintained
at the level needed for operational
effectiveness. "
Together with skill retention, it is
important that organizations implement
and follow a structured safety management
system, according to Rahim,
Gimson and Wade.
" Universal Singapore have recently
been awarded Stage 3 certification under
the International Standard for Business
Aircraft Handling (IS-BAH). By achieving
this certification, organizations such
as Universal, can demonstrate their
commitment to safety, quality and
training in a documented and consistent
manner, " they conclude.
ABOUT THE AUTHOR
DR. MARIO PIEROBON
Dr. Mario Pierobon provides
solutions in the areas of
documentation, training and
consulting to organizations
operating in safety sensitive
industries. He has conducted
a doctoral research project
investigating aircraft ground
handling safety. He may be
reached at mariopierobon@
az-all-in-one.com.
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AviationPros.com/10017370
2111GSM_GroundSupportSpecialist.indd 1
February 2022 || AviationPros.com || 25
11/3/21 3:24 PM

http://www.gssonline.com http://www.AviationPros.com/10017370 http://www.AviationPros.com

february2022

Table of Contents for the Digital Edition of february2022

Editor's Note: Always Striving to be Better
Business Buzz
Industry Expert Column: Crossing Over to Digitalization
Cover Story: State of the Industry
The Necessity of Skilled Handlers
Aviation Security, Keeping Insider Threats Out
Drive Reliability in Your Baggage System
An Alternative Energy Boarding Solution
A Simplified Approach to Passenger Boarding
Product Hangar
Celebrating 30 Years
Publisher's Note: Big Shoes to Fill
february2022 - 1
february2022 - 2
february2022 - 3
february2022 - 4
february2022 - 5
february2022 - Editor's Note: Always Striving to be Better
february2022 - 7
february2022 - Business Buzz
february2022 - 9
february2022 - 10
february2022 - 11
february2022 - 12
february2022 - 13
february2022 - Industry Expert Column: Crossing Over to Digitalization
february2022 - 15
february2022 - Cover Story: State of the Industry
february2022 - 17
february2022 - 18
february2022 - 19
february2022 - 20
february2022 - 21
february2022 - The Necessity of Skilled Handlers
february2022 - 23
february2022 - 24
february2022 - 25
february2022 - Aviation Security, Keeping Insider Threats Out
february2022 - 27
february2022 - 28
february2022 - 29
february2022 - Drive Reliability in Your Baggage System
february2022 - 31
february2022 - 32
february2022 - 33
february2022 - An Alternative Energy Boarding Solution
february2022 - A Simplified Approach to Passenger Boarding
february2022 - Product Hangar
february2022 - 37
february2022 - 38
february2022 - 39
february2022 - 40
february2022 - Celebrating 30 Years
february2022 - Publisher's Note: Big Shoes to Fill
february2022 - 43
february2022 - 44
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https://www.nxtbook.com/endeavor/groundsupportworldwide/januaryfebruary2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2022january2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/october-2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2021january2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/june-july_2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/may_2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2021
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https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_October_2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/September2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/August2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2020
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https://www.nxtbook.com/endeavor/groundsupportworldwide/Ground_Support_Worldwide_December_2019-January_2020
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https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_0919
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https://www.nxtbook.com/endeavor/groundsupportworldwide/2019aviationfuelingdirectory
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2019
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