february2022 - 28

Ground Service Providers
work - and not necessarily with malicious
intent in mind, but having merely
forgotten the item was on them or not
realizing the item isn't allowed on-site.
" During our screening procedures,
we recover prohibitive items from
employees that shouldn't be brought on
the airfield, " he says.
Possible items can include knives
and guns, or self-defense items such as
mace and pepper spray.
Evolving Threats,
Evolving Security
As the possibility and scope of potential
threats have grown, so has the technology
to prevent them.
Technologies and methods such as
having employees walk through metal
detectors, using X-ray machines and
doing bag searches have become more
common place. Deanes says this was not
always the case.
" Many years ago, prior to modern
mitigation efforts and technologies, it
was a lot more difficult to catch insider
threats. Our newer technologies and
continually evolving security procedures
have made our workplaces, and the
skies, safer for everyone, " he explains.
" Screening is one of the most effective
ways to prevent threats from materializing
and is something that an operation
should be instituting. What has seemed
to be very effective for us and for the
airlines that we deal with, is screening
employees, " Deanes continues.
" Screening and reverse screening can
save the airlines and other employers
a lot of money and effort. By screening
all airport staff, we catch a lot of prohibited
items, whether intentional or
unintentional. "
But even with the increased use of
technology, Deanes stresses that the
human factor cannot be removed.
People are often the best at recognizing
and preventing possible threats and
assessing when a situation is actually
benign despite a machine flagging it
otherwise.
Human intuition is a key component,
Deanes stresses.
" One of our best tools that we actually
use are cameras, but you always have
to have the human factor to show up to
verify or to check out what is actually
happening during those situations, "
Deanes adds.
The human element of security can
start as soon as the hiring process
begins as long as interviewers are
trained for what to look for, says Deanes.
Although background checks are
part of the equation of hiring the right
employees, no background check is perfect.
This is why it is important to have
an extensive training program on how
to properly interview employees.
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www.globalgroundsupport.com
AviationPros.com/10017340
28 || Ground Support Worldwide || February 2022

http://www.globalgroundsupport.com http://www.AviationPros.com/10017340

february2022

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