Ground Support Worldwide - 17

COVER STORY

"The better we plan our maintenance,
the better we can manage our parts and
availability," adds TCR's Ward. "The data
retrieved on our fleet helps us to predict the
usage of parts."
EBIS 5.0 also seeks to enhance supply
chain integration. In addition to a service
provider's own custom catalogue for a
piece of equipment, EBIS offers their own
industry catalogues and the Sage catalogue
is accessible using the eSage platform.
According to Agnor, EBIS also wanted
to give information on specific components
and show the top-rated components within
the industry. Then, with this information,
maintenance personnel can schedule a PM
task ahead of an expected failure.
"You're designing out failures by selecting
better components. We're also showing you
if they're past their useful life," Agnor says.
"They can see the top failures. They can see

the component issues. And then, as they're
working through the parts side of it, they can
see some of the top-performing alternatives."

Technicians
The proper PM tools also help personnel
performing the maintenance. Providing key
information to stay on top of maintenance
needs is important but following through
on those tasks are paramount.
"The best way to perform preventative
maintenance with the lowest impact on
out of service time is to have technicians
that are dedicated to PM work. A skilled
PM technician will have the parts, tools
and equipment needed to perform a good
PM check prepared beforehand," says Kor
of Global, a PrimeFlight company. "When
that unit arrives in the shop, the PM can
be immediately started and completed in as
little time as possible while still ensuring

all PM checklist items are accomplished.
"You can also complete PM work while
the equipment is not in use. Depending on
operational needs, that may not be feasible
without running overnight maintenance,
which comes with its own set of challenges."
Maintenance software can help ensure
technicians are performing work correctly
and efficiently.
EBIS 5.0 developers chose React JavaScript - the same technology platform used
by Facebook - to provide its users with a
clean interface. The platform supports
videos and can integrate technical service
bulletins and their patent pending "tech
tips," which assists with technician training.
"The industry is really seeing a turnover in employees, and as a lot of leadership groups and technicians are aging out,
some of the new technicians don't have a
full set of skills," Agnor says. "We see video

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Ground Support Worldwide

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