Ground Support Worldwide - 26

INTERNATIONAL

that the ISAGO registration assures safety
of a particular provider and also that many
airlines prefers to be handled by GHSPs that
are ISAGO registered," says Bikoko. "Both
ISAGO and IGOM are very appealing to
GHSPs operating in Africa. The only drawback to the ISAGO program is the actual cost
of the audit. However, to be able to say that
a small GHSP meets the same standards as
those GHSPs at the mega-airports in the
world is very appealing. IATA's goal for the
IGOM is that all airlines and GHSPs globally would adopt or implement the processes
and procedures outlined in it. The IGOM is
especially appealing for those GHSPs that
are handling multiple airlines. The current
practice is that GHSPs must operate according to each customer airline's procedures. So,
if a GHSP handles 10 airlines, each of the
10 airlines could have their own process or
procedure for the same requirement - this

is cumbersome for the GHSP. However, if
these 10 airlines would adopt or implement
the IGOM, the GHSP would only have to
implement one procedure for all the airlines."
Konate highlights that currently there are
44 African airlines in the IATA Operational
Safety Audit (IOSA) registry which seek

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26 GROUND SUPPORT WORLDWIDE

MAY 2019

ISAGO registered handlers, preferably for
their ground operations around the continent.
"Therefore, the number of Africa-based
ground handling companies is increasing
in the ISAGO registry. At airports where
handlers are competing for ground handling business, at least one African-based
company is in the ISAGO registry. Even on
the small market of Ouagadougou, Burkina
Faso, RACGAE, though a monopoly, is in the
ISAGO registry to ensure that its services
meet the international standards," he says.
"ISAGO and IGOM should be fully
adopted in Africa as the benefit of improved
safety oversight and improved quality standards is essential for safe operations in the
aviation Industry. ISAGO also contributes
to the efficient oversight of the civil aviation authorities. IGOM is an essential and
valuable tool for every ground handling company as it is the most authoritative source
for the latest industry approved standards
harmonizing ground handling processes,"
says Lochan.
The GSE supply chain in Africa is characterized by a divide between the regional areas
and the international airports.
"The supply chain is riddled with challenges. This is because, as a continent, there are
almost no major GSE manufacturers, so GSE is
mostly ordered from the West. Once the GSE
is ready, it must then be shipped to the nearest
port and then, depending on the country, the
GSE must be transported mostly by road since
very few countries have a proper functioning
cargo rail system and even the state of some
roads makes transportation even more challenging. So needless to say, it can be months
and months before the GSE moves from the
manufacturer to the customer," says Bikoko.
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