Ground Support Worldwide - 3

TABLE OF CONTENTS

Published by Endeavor Business Media, LLC

1233 Janesville Ave
Fort Atkinson WI 53538
920-563-6388 * 800-547-7377
Vol. 27, No. 4
Editor
Josh Smith
920.563.1644 jsmith@AviationPros.com
Assistant Editor
Walker Jaroch
920.563.1613 walker@AviationPros.com
Group Publisher
Missy Zingsheim
920.563.1665 missy@AviationPros.com

14

Advertising
Michelle Kohn
224.324.8529 michelle@AviationPros.com
International Sales Manager
Stephanie Painter
+44 1634 829386 fax +44 1634 281504
Stephanie@painter-lowe.com
List Rental
Elizabeth Jackson
847.492.1350 ext. 18 ejackson@meritdirect.com

p COVER STORY

14 Dewey Kulzer: Lifetime Achievement

PRODUCTION & CIRCULATION
Art Director
Rhonda Cousin
Production Manager
Carmen Seeber
920.568.8373 carmen.seeber@AviationPros.com
Audience Development Manager
Debbie Dumke
920.563.1776 ddumke@endeavorb2b.com
INTERNATIONAL GSE EXPO
Vice President-Event Operations
Sue Ralston
920.563.1655 sue@AviationPros.com

20

ENDEAVOR AVIATION GROUP
Lester Craft
VP/Group Publisher
Gerry Whitty
VP, Marketing

The industry veteran has had a remarkable impact on the GSE
market and is preparing to pass the torch to the next generation of
ground support leaders.

20

CEO

Scott Bieda

CRO

Patrick Rains

COO

Eric Kammerzelt
June Griffin

Angela Mitchell
Jessica Klug

CTO

CMO
VP, Accounting
Director of Finance

Curt Pordes

VP, Production Operations

Tracy Kane

General Counsel

Air Canada Looks to Modernize GSE with
Construction of New Facility
Air Canada's new GSE facility at Edmonton International Airport
aims to modernize and streamline the airline's cargo and GSE
operations - all under one roof.

ENDEAVOR BUSINESS MEDIA
Chris Ferrell

u FEATURES

28

24

The Pitfalls and Potential of Ground Handling in Africa
With ground handling forecast to grow on the continent, Africa
faces both unique growing pains and opportunities as the region's
air transport industry booms.

Subscription Customer Service
877-382-9187; 847-559-7598
Circ.groundsupportww@omeda.com
PO Box 3257 Northbrook, IL 60065-3257

28

The Do's and Don'ts of Deicing

Ground Support Worldwide (USPS 0015-386), (ISSN 1934-2861
print; ISSN 2150-4016 online) is published 10 times per year in
February, March, April, May, June/July, August, September,
October, November and December/January by Endeavor
Business Media, LLC. 1233 Janesville Ave, Fort Atkinson,
WI 53538. Periodicals postage paid at Fort Atkinson, WI
53538 and additional mailing offices. POSTMASTER: Send
address changes to Ground Support Worldwide, PO Box
3257, Northbrook, IL 60065-3257. Canada Post PM40612608.
Return undeliverable Canadian addresses to: Ground Support
Worldwide PO Box 25542, London, ON N6C 6B2.

34

A Steady Supply of Comfort

Subscriptions: Individual print and digital subscriptions are
available without charge to qualified subscribers worldwide.
Please visit www.aviationpros.com and click on "Subscribe".
Publisher reserves the right to reject non-qualified
subscriptions. Subscription prices: U.S. $47 per year, $91 two
year; Canada/Mexico $69 per year, $128 two year; All other
countries $101 per year, $191 two year. All subscriptions
payable in U.S. funds, drawn on U.S. bank. Canadian
GST#842773848. Back issue $10 prepaid, if available. Printed
in the USA. Copyright 2019 Endeavor Business Media, LLC.
All rights reserved. No part of this publication may be
reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopy, recordings
or any information storage or retrieval system, without
permission from the publisher.
Endeavor Business Media, LLC does not assume and
hereby disclaims any liability to any person or company for
any loss or damage caused by errors or omissions in the
material herein, regardless of whether such errors result
from negligence, accident or any other cause whatsoever.
The views and opinions in the articles herein are not to be
taken as official expressions of the publishers, unless so
stated. The publishers do not warrant, either expressly or by
implication, the factual accuracy of the articles herein, nor do
they so warrant any views or opinions offered by the authors
of said articles.

34

Whether crews are looking for wire-supported hoses or lay flat
options, AmCraft Manufacturing has been perfecting PCA hose
options for nearly two decades.

04
36

36
SOCIAL MEDIA &
ONLINE CONTENT

Airports from Portland to Memphis find ways to tackle the environmental challenges of deicing operations.

12
42

u DEPARTMENTS

Business Buzz
Product Hangar
u COLUMNS

Industry Expert Column - DATA/IT
Editor's Note
FACEBOOK

Print | Digital | Online | Live Events

AviationPros.com

facebook.com/
AviationPros

TWITTER

@aviation_pros

MAY 2019

YOUTUBE

youtube.com/c/
AviationPros

AviationPros.com

3


http://www.endeavorbusinessmedia.com http://www.aviationpros.com https://twitter.com/aviation_pros http://www.facebook.com/AviationPros http://www.AviationPros.com http://www.youtube.com/c/AviationPros http://www.AviationPros.com

Ground Support Worldwide

Table of Contents for the Digital Edition of Ground Support Worldwide

Business Buzz
Industry Expert Column - DATA/IT
Dewey Kulzer: LIfetime Achievement
Air Canada Looks to Modernize GSE with Construction of New Facility
The Pitfalls and Potential of Ground Handling in Africa
The Do's and Don'ts of Deicing
A Steady Supply of Comfort
Product Hangar
Editor's Note
Ground Support Worldwide - 1
Ground Support Worldwide - 2
Ground Support Worldwide - 3
Ground Support Worldwide - Business Buzz
Ground Support Worldwide - 5
Ground Support Worldwide - 6
Ground Support Worldwide - 7
Ground Support Worldwide - 8
Ground Support Worldwide - 9
Ground Support Worldwide - 10
Ground Support Worldwide - 11
Ground Support Worldwide - Industry Expert Column - DATA/IT
Ground Support Worldwide - 13
Ground Support Worldwide - Dewey Kulzer: LIfetime Achievement
Ground Support Worldwide - 15
Ground Support Worldwide - 16
Ground Support Worldwide - 17
Ground Support Worldwide - 18
Ground Support Worldwide - 19
Ground Support Worldwide - Air Canada Looks to Modernize GSE with Construction of New Facility
Ground Support Worldwide - 21
Ground Support Worldwide - 22
Ground Support Worldwide - 23
Ground Support Worldwide - The Pitfalls and Potential of Ground Handling in Africa
Ground Support Worldwide - 25
Ground Support Worldwide - 26
Ground Support Worldwide - 27
Ground Support Worldwide - The Do's and Don'ts of Deicing
Ground Support Worldwide - 29
Ground Support Worldwide - 30
Ground Support Worldwide - 31
Ground Support Worldwide - 32
Ground Support Worldwide - 33
Ground Support Worldwide - A Steady Supply of Comfort
Ground Support Worldwide - 35
Ground Support Worldwide - Product Hangar
Ground Support Worldwide - 37
Ground Support Worldwide - 38
Ground Support Worldwide - 39
Ground Support Worldwide - 40
Ground Support Worldwide - 41
Ground Support Worldwide - Editor's Note
Ground Support Worldwide - 43
Ground Support Worldwide - 44
https://www.nxtbook.com/endeavor/groundsupportworldwide/augustseptember-2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/januaryfebruary2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2022january2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/october-2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2021january2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/june-july_2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/may_2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM1220-0121
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_October_2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/September2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/August2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/Ground_Support_Worldwide_December_2019-January_2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSEExpoProspectus
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_0919
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/2019aviationfuelingdirectory
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_0319
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_0219
https://www.nxtbookmedia.com