Ground Support Worldwide - 42
EDITOR'S NOTE
When a Plan Doesn't Go
As Planned
A little first hand experience provides plenty of
appreciation for the job done by ground support staff.
S
erving as editor of an aviation magazine comes with its fair
share of air travel. And, as John Grant noted in this month's
Industry Expert Column, a lot of resources are required to get
ground support equipment where it's needed so airlines can pushback on time and airports can keep passenger traffic flowing.
Editor - Josh Smith
jsmith@aviationpros.com
920-563-1644
But sometimes, things don't go as planned.
That's the situation I found myself in last month
as I prepared to visit our Lifetime Achievement
award winner Dewey Kulzer outside of Dallas.
When you're based in Wisconsin, you'll occasionally find yourself blanketed in snow - even in
April. When our latest snowstorm blew into the
area, suddenly my direct flight from Milwaukee to
Dallas was cancelled.
So instead of flying out the next morning, I
quickly got rebooked and left for the airport immediately. The weather was affecting our departure,
but an air start helped get the plane humming, we
pushed back and deicers cleared the wings to send
us on our way.
However, I didn't make it far as much of the
Midwest was impacted by the same weather system. So, the rebooking process began again, but
this time in the terminal at Cleveland Hopkins
International Airport (CLE) with frantic, stressed
passengers around me.
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42 GROUND SUPPORT WORLDWIDE
But when you cover aviation - and ground support, in particular - you get a different appreciation
for the process. Airline agents worked with passengers to get rebooked on alternate flights and used
radios to call down to baggage handlers to ensure
luggage was being pulled from planes and routed
to new connections or inside to the carousel.
The weather was out of our control, but the
people working to remedy the situation were in
top-notch form.
So, while my travel itinerary didn't go as planned,
I was thankful to get to Texas the next day and meet
with Dewey Kulzer, as planned. His story was one
worth hearing, and I hope you enjoyed reading it.
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Ground Support Worldwide
Table of Contents for the Digital Edition of Ground Support Worldwide
Business Buzz
Industry Expert Column - DATA/IT
Dewey Kulzer: LIfetime Achievement
Air Canada Looks to Modernize GSE with Construction of New Facility
The Pitfalls and Potential of Ground Handling in Africa
The Do's and Don'ts of Deicing
A Steady Supply of Comfort
Product Hangar
Editor's Note
Ground Support Worldwide - 1
Ground Support Worldwide - 2
Ground Support Worldwide - 3
Ground Support Worldwide - Business Buzz
Ground Support Worldwide - 5
Ground Support Worldwide - 6
Ground Support Worldwide - 7
Ground Support Worldwide - 8
Ground Support Worldwide - 9
Ground Support Worldwide - 10
Ground Support Worldwide - 11
Ground Support Worldwide - Industry Expert Column - DATA/IT
Ground Support Worldwide - 13
Ground Support Worldwide - Dewey Kulzer: LIfetime Achievement
Ground Support Worldwide - 15
Ground Support Worldwide - 16
Ground Support Worldwide - 17
Ground Support Worldwide - 18
Ground Support Worldwide - 19
Ground Support Worldwide - Air Canada Looks to Modernize GSE with Construction of New Facility
Ground Support Worldwide - 21
Ground Support Worldwide - 22
Ground Support Worldwide - 23
Ground Support Worldwide - The Pitfalls and Potential of Ground Handling in Africa
Ground Support Worldwide - 25
Ground Support Worldwide - 26
Ground Support Worldwide - 27
Ground Support Worldwide - The Do's and Don'ts of Deicing
Ground Support Worldwide - 29
Ground Support Worldwide - 30
Ground Support Worldwide - 31
Ground Support Worldwide - 32
Ground Support Worldwide - 33
Ground Support Worldwide - A Steady Supply of Comfort
Ground Support Worldwide - 35
Ground Support Worldwide - Product Hangar
Ground Support Worldwide - 37
Ground Support Worldwide - 38
Ground Support Worldwide - 39
Ground Support Worldwide - 40
Ground Support Worldwide - 41
Ground Support Worldwide - Editor's Note
Ground Support Worldwide - 43
Ground Support Worldwide - 44
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