Table of Contents COVER STORY 18 Safety Management Systems 101 An SMS actively looks for safety issues in an FBO's operations and services offered, considers safety objectives and identifies safety concerns. FEATURES 24 The Appeal of Equipment Pooling A common-use GSE setup can offer benefits to airports, airlines and ground service providers. 28 Common Fueling Mistakes and How to Avoid Them Utilizing the tools and resources available, including clear communication, can prevent misfueling accidents from occurring. 32 Swissport's Concept for Cargo Handling Global cargo chair Dirk Goovaerts discusses his company's plans to address challenges and meet cargo demand. 34 Desert Jet's Newest Palm Springs Facility Sets the Bar High As Desert Jet worked to better prepare its building for clientele, the company created a touchless experience throughout the entire facility for customers. 36 Deicing from a Distance Remote Aircraft Deicing (RAD) technology from Global Ground Support allows ground personnel to perform deicing operations without being on the ramp. DEPARTMENTS 8 Business Buzz 38 Product Hangar 42 Celebrating 30 Years PERSPECTIVES 6 Editor's Note 16 Industry Expert Column COVER PHOTO 116634396 © IRINA V | DREAMSTIME.COM 34 SOCIAL MEDIA FACEBOOK Facebook.com/GroundSupportWW TWITTER @GroundSupportWW LINKEDIN linkedin.com/company/ground-support-worldwide INSTAGRAM groundsupportww 36 24 32 18 September 2022 || AviationPros.com || 3http://www.Facebook.com/GroundSupportWW http://www.twitter.com/GroundSupportWW http://www.linkedin.com/company/ground-support-worldwide http://www.instagram.com/groundsupportww http://www.AviationPros.com http://www.DREAMSTIME.COM http://www.AviationPros.com