April-May_2022 - 14
CapMetro's values-and the resources it puts into those
values-are guiding how it evolves as an organization,
a transit provider and a community asset.
By Mischa Wanek-Libman, executive editor
iscussions surrounding mobility in Austin, Texas,
often center around answering a series of
questions steeped in 'how.' How can the fastest
growing metropolitan city in the U.S.1
continue
to absorb, on average, 184 new residents per
day? How can the city and its transit provider enhance
and improve mobility in a region whose residents lost
an average of 32 hours in 2021 due to congestion2
?
How can a regional transit system grow by serving
the people who rely on it most and limit the risk of
these communities getting pushed to the margins?
CapMetro, the Austin region's public transportation
authority, is answering these questions by being
involved in nearly every hot topic within the transit
industry. Its flexible on-demand service, Pickup, is
operating in 11 neighborhoods; the authority recently
integrated a micromobility bike share option; it
awarded one of the largest single contracts for electric
buses in the U.S.; a newly branded smart fare card
and payment system is being polished for a launch
this fall; the agency is pursuing a new approach to
public safety; it has re-invented community engagement
and then there is Project Connect - an estimated
$7.1-billion expansion program, funded through
14 | Mass Transit | MassTransitmag.com | APRIL/MAY 2022
a voter-approved property tax, that will transform
the mobility landscape in the Austin region.
" I think that this has been a cultural experience
here for Austin, " said CapMetro President and CEO
Randy Clarke. " We're changing not just transit in
Austin, but we've also changed the culture of a region. "
Clarke was hired by the CapMetro Board of Directors
in 2018 and tasked with a complex list of
directives, including developing the authority's longterm
strategic vision; enhancing community engagement;
forging partnerships along multiple fronts and
ensuring the authority's financial viability.
Now in his fifth year leading the agency, Clarke
and the team he has developed have made great
progress on the initial directives. But the answer
to 'how' this has been accomplished goes deeper
than programs and projects and can be found in the
authority's five values: safety, equity, sustainability,
innovation and transparency
" These values are the lens of how we do everything, "
explained Clarke. " Values effectuate change,
not projects, and we're grounded in this. "
Brian Carter, executive vice president, chief experience
and engagement officer, adds that communicating
Photos by CapMetro
http://www.MassTransitmag.com
April-May_2022
Table of Contents for the Digital Edition of April-May_2022
Editor’s Notebook
People & Places
How Values Drive Transit’s Path Forward at CapMetro
Breaking Down Transit Barriers in the Heart of Iowa
U.S. Bus Fleets Report
Unlock New Possibilities with IP-Based Video Surveillance Systems
Updates from Light-Rail Vehicle Suppliers
Products
Video Security
April-May_2022 - 1
April-May_2022 - 2
April-May_2022 - 3
April-May_2022 - 4
April-May_2022 - 5
April-May_2022 - Editor’s Notebook
April-May_2022 - 7
April-May_2022 - People & Places
April-May_2022 - 9
April-May_2022 - 10
April-May_2022 - 11
April-May_2022 - 12
April-May_2022 - 13
April-May_2022 - How Values Drive Transit’s Path Forward at CapMetro
April-May_2022 - 15
April-May_2022 - 16
April-May_2022 - 17
April-May_2022 - 18
April-May_2022 - 19
April-May_2022 - Breaking Down Transit Barriers in the Heart of Iowa
April-May_2022 - 21
April-May_2022 - 22
April-May_2022 - 23
April-May_2022 - U.S. Bus Fleets Report
April-May_2022 - 25
April-May_2022 - 26
April-May_2022 - 27
April-May_2022 - 28
April-May_2022 - 29
April-May_2022 - Unlock New Possibilities with IP-Based Video Surveillance Systems
April-May_2022 - 31
April-May_2022 - 32
April-May_2022 - 33
April-May_2022 - Updates from Light-Rail Vehicle Suppliers
April-May_2022 - 35
April-May_2022 - 36
April-May_2022 - 37
April-May_2022 - Products
April-May_2022 - 39
April-May_2022 - 40
April-May_2022 - 41
April-May_2022 - Video Security
April-May_2022 - 43
April-May_2022 - 44
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