Mass Transit - 8

EDITOR'S NOTEBOOK

Showing in addition to telling

Knowledge has a better chance of sticking around if it's earned through experience.

I

had the pleasure of visiting New Flyer's Vehicle Innovation Center (VIC) in
Alabama recently and it was a truly informative event. Attendees were given
an all-encompassing experience that included non-salesy lectures, hands-on
demonstrations and a stint in an electric bus simulator, among other elements.
As you know, I come from the rail world and while buses are becoming more
familiar territory for me, they still feel a bit foreign. Visiting the VIC, riding in
an electric bus, seeing how battery cells are eventually linked into battery strings -all of it was eye opening and my efforts to self-educate during the past few months
paled in comparison to a single day of experiencing.

This kind of learning experience is called kinesthetic learning or tactile learning. If you've
ever asked someone to show you how to do something instead of telling you, then you have
used kinesthetic learning and it's a pretty darn effective. The lessons I've only needed to learn
once, were borne on experience, not lectures.
Those who attended APTA's Marketing & Communication's Workshop held in New Orleans this past February were treated to a keynote address by Scott Crabtree, who helps company's boost happiness among their team members. Before you roll your eyes, know that he uses
science to back up his techniques. He not only had the crowd stand up, but had them actively
participate in his keynote. Why? We learn better when we engage more of our senses.
Do you allow your transit operators into the cab or driver's seat of your vehicles following
a good lecture? Of course not, most training for skilled labor positions is not lecture heavy,
but task heavy. Why can't this same principle be applied to procurements? Where it would
be situationally appropriate, of course. But this can be a
helpful step as it pertains to the purchase of a new bus or
The lessons the leap of committing to an entire new fleet.
I've only needed to
Providing a hands-on approach isn't limited to electric
buses.
Stark Area Regional Transit Authority (SARTA)
learn once, were
announced an innovative Borrow-A-Bus Program in
borne on experience,
October 2018 that will allow any fellow transit provider the
not lectures. opportunity to get their own hands-on experience with a
hydrogen fuel cell (HFC) bus. SARTA CEO and Executive
Director Kirt Conrad provides an outline of the authority's
HFC fleet adoption process in this issue's "Best Practices"
section. He also includes a story that illustrates how he
"quenched" elected officials' curiosity about HFC buses. I
don't want to spoil the ending, but give his "Best Practices"
column a read. It's another example where showing was a
more effective tool than telling.

Mischa Wanek-Libman, Editor
 mwanek@masstransitmag.com  224-324-8532  linkedin.com/in/mischawaneklibman

8|

Mass Transit | MassTransitmag.com | APRIL/MAY 2019

Editorial
Advisory Board
Andrew Johnson
Chief Executive Officer
The Rapid
Gary Thomas
President/
Executive Director
Dallas Area Rapid Transit
Keith Jones, P.E.
General Manager
DC Streetcar
Kristen Joyner
Executive Director
South West Transit
Association
Matthew Tucker
Executive Director
North County
Transit District


http://www.linkedin.com/in/mischawaneklibman http://www.MassTransitmag.com

Mass Transit

Table of Contents for the Digital Edition of Mass Transit

Ad Index
Editor's Notebook - Showing, as Well as Telling
People and Places
Transit as a Community Affair
U.S. Bus Fleets Report
Forming Paratransit Partnerships Through Alternative Methods
Rail Systems Get Powered Up
Operating a Self Driving City
Best Practices - Deployment of Hydrogen Fuel Cell Buses
Products - In Focus: Buses and Components
Classifieds
Social Hubs - Transit Post Highlights From Around the Web
Mass Transit - 1
Mass Transit - 2
Mass Transit - 3
Mass Transit - 4
Mass Transit - 5
Mass Transit - Ad Index
Mass Transit - 7
Mass Transit - Editor's Notebook - Showing, as Well as Telling
Mass Transit - 9
Mass Transit - People and Places
Mass Transit - 11
Mass Transit - Transit as a Community Affair
Mass Transit - 13
Mass Transit - 14
Mass Transit - 15
Mass Transit - 16
Mass Transit - 17
Mass Transit - 18
Mass Transit - 19
Mass Transit - 20
Mass Transit - 21
Mass Transit - U.S. Bus Fleets Report
Mass Transit - 23
Mass Transit - 24
Mass Transit - 25
Mass Transit - 26
Mass Transit - 27
Mass Transit - 28
Mass Transit - 29
Mass Transit - Forming Paratransit Partnerships Through Alternative Methods
Mass Transit - 31
Mass Transit - 32
Mass Transit - 33
Mass Transit - Rail Systems Get Powered Up
Mass Transit - 35
Mass Transit - 36
Mass Transit - 37
Mass Transit - 38
Mass Transit - 39
Mass Transit - 40
Mass Transit - 41
Mass Transit - 42
Mass Transit - Operating a Self Driving City
Mass Transit - 44
Mass Transit - 45
Mass Transit - 46
Mass Transit - Best Practices - Deployment of Hydrogen Fuel Cell Buses
Mass Transit - Classifieds
Mass Transit - 49
Mass Transit - Social Hubs - Transit Post Highlights From Around the Web
Mass Transit - 51
Mass Transit - 52
Mass Transit - A1
Mass Transit - A2
Mass Transit - A3
Mass Transit - A4
Mass Transit - A5
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