February 2023 - 14

2023
I
Mobility Outlook
This annual survey provides a glimpse of budgets,
technology adoption, as well as vehicle and equipment
procurement expectations for the year ahead.
BY MA SS TR ANS I T STA F F
n the fourth iteration of Mass Transit's annual Mobility Outlook survey,
the industry remains in a state of transformation. Lingering impacts from
the pandemic, such as reduced ridership remain, but survey respondents
from transit agencies report ample opportunities for services to expand
and shift to better serve their respective communities.
The majority of agency respondents reported increased budgets in
2023 but slightly less than half, 46 percent, anticipate budget shortfalls
within the next two years. On the private side of the industry, suppliers,
manufacturers, consultants and other non-agency entities also report
budgets that are up or significantly up in 2023.
Top challenges citied among transit agency respondents include recruitment,
supply chain and inflation issues while the private side of
the industry's top concerns (in order) were inflation, recession
concerns and staff retention issues.
With challenges also comes opportunities.
Transit agency respondents reported their
top opportunities of the next year will be
improving the rider experience with
new technologies, improving mobility
option integration and investing
in new technology for
internal efficiencies. Private
companies are looking to
harness opportunities
to improve customer
experience, find
and develop new
collaborations and
invest in technology
upgrades.
How was this
information
gathered?
Mass Transit queried transit
agency subscribers, as well
as representatives from
private companies during a
two-week period in January
2023. The survey received
157 responses, with 115 from
transit professionals and
43 from non-transit agency
professionals. The survey
included intelligence with
separate questions being
asked of the two groups.
For example, the survey
only asked transit providers
if they planned to
purchase vehicles in 2023.
An ideal world would allow
the survey to be answered
by every transit provider in
North America, but this is not
practical. We do believe the
data found within this survey
offers valuable insight
as the industry continues
to emerge from under the
umbrella of the pandemic.
The following pages are a
sample of the full report,
which can be viewed
at MassTransitmag.
com/21294425.
14 Mass Transit | FEBRUARY 2023

http://www.masstransitmag.com/21294425

February 2023

Table of Contents for the Digital Edition of February 2023

Editor’s Notebook
People & Places
Nashville Public Transit Attracts Riders through Tourism Partnerships
2023 Mobility Outlook
Oklahoma Pilot Program Providing Reliable Door-to-Door Public Transit Service
The Coming Transition from Traditional Hardware Displays to Electronic Screens for Train Control
Fare Collection: How we pay for public transit is critical to securing its future
Unifying security systems for Mass Transit
Products
February 2023 - 1
February 2023 - 2
February 2023 - 3
February 2023 - 4
February 2023 - 5
February 2023 - Editor’s Notebook
February 2023 - 7
February 2023 - People & Places
February 2023 - 9
February 2023 - 10
February 2023 - 11
February 2023 - Nashville Public Transit Attracts Riders through Tourism Partnerships
February 2023 - 13
February 2023 - 2023 Mobility Outlook
February 2023 - 15
February 2023 - 16
February 2023 - 17
February 2023 - Oklahoma Pilot Program Providing Reliable Door-to-Door Public Transit Service
February 2023 - 19
February 2023 - 20
February 2023 - 21
February 2023 - The Coming Transition from Traditional Hardware Displays to Electronic Screens for Train Control
February 2023 - 23
February 2023 - 24
February 2023 - 25
February 2023 - Fare Collection: How we pay for public transit is critical to securing its future
February 2023 - 27
February 2023 - 28
February 2023 - 29
February 2023 - Unifying security systems for Mass Transit
February 2023 - 31
February 2023 - 32
February 2023 - Products
February 2023 - 34
February 2023 - 35
February 2023 - 36
https://www.nxtbook.com/endeavor/masstransit/march-april-2024
https://www.nxtbook.com/endeavor/masstransit/january-february-2024
https://www.nxtbook.com/endeavor/masstransit/november-december-2023
https://www.nxtbook.com/endeavor/masstransit/mass-transit-at-the-show-2023
https://www.nxtbook.com/endeavor/masstransit/september-october-2023
https://www.nxtbook.com/endeavor/masstransit/july-august-2023
https://www.nxtbook.com/endeavor/masstransit/may-june-2023
https://www.nxtbook.com/endeavor/masstransit/march-april-2023
https://www.nxtbook.com/endeavor/masstransit/february-2023
https://www.nxtbook.com/endeavor/masstransit/december-2022-january-2023
https://www.nxtbook.com/endeavor/masstransit/november-2022
https://www.nxtbook.com/endeavor/masstransit/september-october-2022
https://www.nxtbook.com/endeavor/masstransit/july-august-2022
https://www.nxtbook.com/endeavor/masstransit/june_2022
https://www.nxtbook.com/endeavor/masstransit/april-may_2022
https://www.nxtbook.com/endeavor/masstransit/march_2022
https://www.nxtbook.com/endeavor/masstransit/february_2022
https://www.nxtbook.com/endeavor/masstransit/at-the-show-2021
https://www.nxtbook.com/endeavor/masstransit/december-2021-january-2022
https://www.nxtbook.com/endeavor/masstransit/november-2021
https://www.nxtbook.com/endeavor/masstransit/september-october_2021
https://www.nxtbook.com/endeavor/masstransit/july-august_2021
https://www.nxtbook.com/endeavor/masstransit/mass_transit_june_2021
https://www.nxtbook.com/endeavor/masstransit/aprilmay2021
https://www.nxtbook.com/endeavor/masstransit/december2020january2021
https://www.nxtbook.com/endeavor/masstransit/november2020
https://www.nxtbook.com/endeavor/masstransit/septemberoctober2020
https://www.nxtbook.com/endeavor/masstransit/julyaugust2020
https://www.nxtbook.com/endeavor/masstransit/june2020
https://www.nxtbook.com/endeavor/masstransit/aprilmay2020
https://www.nxtbook.com/endeavor/masstransit/Mass_Transit_March_2020
https://www.nxtbook.com/endeavor/masstransit/february2020
https://www.nxtbook.com/endeavor/masstransit/december2019january2020
https://www.nxtbook.com/endeavor/masstransit/november2019
https://www.nxtbook.com/endeavor/masstransit/Mass_Transit_September_2019
https://www.nxtbook.com/endeavor/masstransit/julyaugust2019
https://www.nxtbook.com/endeavor/masstransit/2019railproductguide
https://www.nxtbook.com/endeavor/masstransit/june2019
https://www.nxtbook.com/endeavor/masstransit/2019busandparatransitproductguide
https://www.nxtbook.com/endeavor/masstransit/aprilmay2019
https://www.nxtbook.com/endeavor/masstransit/march2019
https://www.nxtbook.com/endeavor/masstransit/february2019
https://www.nxtbookmedia.com