July-August 2022 - 37

Gary R. Scott, Jr., is a senior project manager
for paratransit services at Pace Suburban
Bus where he specializes in managing paratransit
contracts. The author of his nomination
commended Scott for working to meet
agency goals with multiple departments on
common projects with planning and operations.
He further works to integrate planning
and operations through his involvement with
the Congress for the New Urbanism (CNU).
Scott started with Pace in its Quality Assurance
area for the Paratransit division, where he
worked to maintain customer satisfaction. In
his current role, he utilizes hard work, problem
solving and partnerships to make positive
change. Scott manages the contracts and
performance for paratransit operations in three
suburban counties and the North Mobility
Management Call Center. This includes three
coordinated countywide projects, two of
which, MCRide and Ride Lake County, he
has helped transition from traditional dial-arides
to countywide coordinated services.
Scott is credited with a passion for paratransit
service that elevates it as an example of transit
performance and function. Scott is part of
an innovation team that focuses on projects,
such as incorporating TNCs to improve access
to mobility and operations regionwide. He is
Public transportation is a system,
there are constant moving
parts that act like a puzzle, so
always keep learning about
each aspect and how you can be
more efficient and effective.
also a part of a cross-departmental team that
is developing a MaaS pilot for the agency.
Scott's ability to forge connections extends
beyond his job. Scott was the youngest chapter
representative elected to the CNU Board;
he served CNU Illinois for three years as
Chairperson and co-led a merger with CNU
Midwest to create a CNU Chicago subchapter.
Scott has also attended Transportation Camp,
an organization that uses new formats and
technology to attract entry level professionals
into the transportation industry and continues
his relationship with DePaul University and the
Chaddick Insitute by returning to critique master's
level capstone projects. Additionally, he is
a co-founder of the Emerging New Urbanists
and now serves as an advisor to the group.
Fast Fact: Scott is an Eagle Scout, as well as
the go-to genealogist in his family.
MassTransitmag.com/21276484
Gary R. Scott, Jr., MPA
Senior Project Manager,
Paratransit Services
Pace Suburban Bus (Pace)
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JULY/AUGUST 2022 | MassTransitmag.com | Mass Transit | 37
7/25/22 2:22 PM
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July-August 2022

Table of Contents for the Digital Edition of July-August 2022
