Mass Transit - 22
Donald J. Palmer,
Donald J.
Palmer, MBA
Vice President,
Operations
Coast Mountain
Bus Company
(Operating subsidiary of TransLink)
"On my last day as a student bus operator at the Port
MBA, is the vice president of
operations at Coast Mountain
Bus Company (CMBC),
the operating company
responsible for bus operations
as part of TransLink.
Authority of Allegheny County, the CEO and COO
Palmer began his career in
transportation as a sergeant
with the United States Marine
Corps, where he was first
introduced to the industry by
serving as a motor transport
operator and line mechanic.
This experience sparked his
interest in pursuing a career in
public transportation, and led
him to the Port Authority of
Allegheny County in Pittsburgh,
Pa., in 2003 where he began
as a bus and rail operator.
way up the ranks are invaluable to the organization
There, he worked his way
through the ranks to the
position of director of road
operations. He was handson and responded to several
serious road incidents. He
also led the management
team of road ops on all special
events and handled labor
relations. He was responsible
came to address the graduating class. I recall the CEO
explaining that the COO started as a mechanic and
praised him for the time he invested in learning the
industry. He went on to say that people who work their
and himself. Those words resonated with me."
for the daily service with a
peak vehicle demand of 800
buses and 55 light-rail cars.
He then went on to become
the COO for the Capital
Area Transit System in Baton
Rouge, La. While there, the city
experienced the worst flooding
in 100 years, and Palmer was
tasked with managing the
transit system's response to the
disaster, including the rescue
of more than 9,000 citizens.
current position in 2017.
In 2018, CMBC achieved its
highest on-time performance
in its history. This success
was due to key operational
adjustments made under
Palmer's leadership.
Shortly thereafter, on-time
performance was one of
the key elements that paved
the way for TransLink to be
recognized as APTA's 2019
Transit System of the Year.
Palmer was appointed to his
Fact: Palmer successfully performed CPR on a passenger
suffering a heart attack while he was part of the road
operations team.
MassTransitmag.com/21149976
CO N G R AT U L AT I O N S
Donald Palmer
Coast Mountain Bus Company
congratulates Donald J. Palmer,
Vice President of Operations, on
being selected for Mass Transit's
2020 Top 40 under 40. Thank you
for your hard work, dedication and
service to the transit industry and
to public transportation.
For more information, visit www.MassTransitmag.com/21148270
22 |
Mass Transit | MassTransitmag.com | JULY/AUGUST 2020
http://www.MassTransitmag.com/21149976
https://www.translink.ca/About-Us/Corporate-Overview/Operating-Companies/CMBC.aspx
http://www.MassTransitmag.com/21148270
http://www.MassTransitmag.com
Mass Transit
Table of Contents for the Digital Edition of Mass Transit
Ad Index
Editor's Notebook: Congratulations to the 2020 40 Under 40 Honorees
People & Places
NRC Chairman's Column: Transit, Passenger Rail Make up a Growing Piece of NRC Members' Pie
40 Under 40: The Next Generation of Transit Professionals
Q&A with U.S. Secretary of Transportation Elaine Chao
Air Treatment Solutions Integrated with On-board Surveillance Technology can Increase Ridership and Safety Amid Pandemic
The New Passenger Experience: In a COVD-19 World, Communicating about Cleanliness is Key
Mass Transit - 1
Mass Transit - 2
Mass Transit - 3
Mass Transit - 4
Mass Transit - 5
Mass Transit - Ad Index
Mass Transit - 7
Mass Transit - Editor's Notebook: Congratulations to the 2020 40 Under 40 Honorees
Mass Transit - 9
Mass Transit - People & Places
Mass Transit - 11
Mass Transit - 12
Mass Transit - NRC Chairman's Column: Transit, Passenger Rail Make up a Growing Piece of NRC Members' Pie
Mass Transit - 40 Under 40: The Next Generation of Transit Professionals
Mass Transit - 15
Mass Transit - 16
Mass Transit - 17
Mass Transit - 18
Mass Transit - 19
Mass Transit - 20
Mass Transit - 21
Mass Transit - 22
Mass Transit - 23
Mass Transit - 24
Mass Transit - 25
Mass Transit - 26
Mass Transit - 27
Mass Transit - 28
Mass Transit - 29
Mass Transit - 30
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Mass Transit - 34
Mass Transit - 35
Mass Transit - 36
Mass Transit - 37
Mass Transit - 38
Mass Transit - 39
Mass Transit - 40
Mass Transit - 41
Mass Transit - 42
Mass Transit - 43
Mass Transit - Q&A with U.S. Secretary of Transportation Elaine Chao
Mass Transit - 45
Mass Transit - 46
Mass Transit - 47
Mass Transit - Air Treatment Solutions Integrated with On-board Surveillance Technology can Increase Ridership and Safety Amid Pandemic
Mass Transit - 49
Mass Transit - The New Passenger Experience: In a COVD-19 World, Communicating about Cleanliness is Key
Mass Transit - 51
Mass Transit - 52
Mass Transit - 53
Mass Transit - 54
Mass Transit - 55
Mass Transit - 56
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