March/April 2023 - 13

Doing more with less
A screenshot of
myAvail ETMS.
Avail Technologies, Inc.
The world recently marked the third year
of the COVID-19 pandemic, which has
had enormous impacts on the transit
industry. Perhaps one of the biggest
impacts is the decimated staffing levels
that 80 to 90 percent of transit agencies
are experiencing.
As conference season gets in full swing,
dealing with staffing shortages and recruitment
challenges is a common topic
of interest. During these conversations
and sessions, a common theme I hear is
how do I do more with less staff? How
can my agency become more efficient and
minimize downtime?
The answer to this question is to leverage
your technology solutions to not only
automate daily operations but to also
help make sense of the vast amount of
data now available. Transit service has
experienced an amazing transformation
in both the availability and adoption of
technology in a relatively short time span.
However, there is so much data available
that it's harder than ever to separate the
proverbial wheat from the chaff.
Are you comfortable in understanding
and making full use of the massive
data and information available
within the transit industry?
One definition of data management is the
practice of collecting, organizing, processing
and accessing data where it is then
utilized for strategic decision-making to
improve business outcomes. Sounds good,
but how do you get to that ideal situation?
Fortunately, there are agencies leading
the way in data-driven decision making,
staffed with individuals well suited to
navigate this new technology landscape.
The important takeaway here is that
a centralized approach to data management
will lead to better decision making,
increased productivity and identifying
industry trends. Simply stated, the goal
of the myAvail Enterprise Transit Management
System (ETMS) is to help you
make sense of the available data and to
leverage the information to best meet
your needs.
myAvail is an agile product that promotes
adaptive planning, collaborative
cross-departmental development and
continual improvement. As the illustration
shows, this system is a sophisticated
blend of our in-vehicle hardware
network coupled with the Planning &
Scheduling and Operations suites you
are most familiar with, our enterprise
resource planning (ERP) functionalities
(Payroll, HR, Finance, etc.) and
our enterprise asset management (EAM)
modules (Asset Inventory, Maintenance,
Parts/Work Orders, etc.).
Why is it important to take a
centralized approach to data?
Ask yourself these questions:
* What data does your agency depend
upon monthly or yearly?
* What does it take to process and compile
the data?
* What is the confidence level of the data?
* Lastly, if you had to pull a comprehensive
report on a moment's notice
and you needed ridership, revenue,
and employee information, could you
pull it off?
Many agencies live this nightmare on
a regular basis. Obtaining usable data
from multiple sources/systems can be
time-consuming and burdensome. Often,
disparate software systems or departments
working in silos make this a
very difficult task.
Instead, a centralized approach for
gathering usable information would give
many CEOs a higher level of confidence
and peace of mind.
How do we begin a transition
to enterprise thinking?
Now is the time to invest in technology.
Tech shouldn't be a patchwork of
solutions; rather, it should be a seamless,
robust asset that results in efficient
operations and better decision making.
Our combined feature-rich CAD/AVL
system with the transit-focused Enterprise
Resource Planning (ERP) system,
the only fully integrated system available
in the transit industry.
Stop thinking about it and ask us about
myAvail ETMS. You'll be glad you did!
About the author
David Mugica is director of
business development at Avail
MARCH/APRIL 2023 | 13

March/April 2023

Table of Contents for the Digital Edition of March/April 2023

Editor’s Notebook
People & Places
Why Zero-Emissions Fleet Transformation Starts at the Top
A Look at U.S. Bus Fleets
Have We Outgrown Paratransit?
Santa Cruz Metro Bounces Back from COVID-19 Pandemic
Ready for Rail: A Look at 2023’s Big Projects
March/April 2023 - 1
March/April 2023 - 2
March/April 2023 - 3
March/April 2023 - 4
March/April 2023 - 5
March/April 2023 - Editor’s Notebook
March/April 2023 - 7
March/April 2023 - People & Places
March/April 2023 - 9
March/April 2023 - 10
March/April 2023 - 11
March/April 2023 - 12
March/April 2023 - 13
March/April 2023 - 14
March/April 2023 - 15
March/April 2023 - Why Zero-Emissions Fleet Transformation Starts at the Top
March/April 2023 - 17
March/April 2023 - 18
March/April 2023 - 19
March/April 2023 - A Look at U.S. Bus Fleets
March/April 2023 - 21
March/April 2023 - 22
March/April 2023 - 23
March/April 2023 - 24
March/April 2023 - 25
March/April 2023 - Have We Outgrown Paratransit?
March/April 2023 - 27
March/April 2023 - 28
March/April 2023 - 29
March/April 2023 - Santa Cruz Metro Bounces Back from COVID-19 Pandemic
March/April 2023 - 31
March/April 2023 - 32
March/April 2023 - 33
March/April 2023 - 34
March/April 2023 - 35
March/April 2023 - Ready for Rail: A Look at 2023’s Big Projects
March/April 2023 - 37
March/April 2023 - 38
March/April 2023 - 39
March/April 2023 - Products
March/April 2023 - 41
March/April 2023 - 42
March/April 2023 - 43
March/April 2023 - 44