September-October_2021 - 6

Sponsored by
The Importance of Enterprise
Transit Management Software to
Take a Centralized Approach
to Data Management
Where do you feel the North
American transit industry is as far
as understanding the information
found within its data? Do you
think this understanding will
grow in the short-term?
Our industry has seen an amazing transformation
in both the availability and
adoption of technology in really a short
time span compared to other industries.
The negative impact has been that there
is so much data available that it's harder
than ever to separate the signal from
the noise. Fortunately, there are agencies
leading the way in data-driven decision
making and they are being staffed with
individuals well suited to navigate this
new landscape. At the same time, technology
vendors are getting better at presenting
answers about how an agency is
performing as compared to hundreds of
thousands individual pieces of data.
I do believe the understanding is
growing rapidly and it will continue to
grow. The most important takeaway is
that all this data doesn't change the important
metrics, it just makes measurement
of them so much more accurate.
Why is it important to take a
centralized approach to data?
I think the best way to answer this question
is with asking yourself these questions:
* What reports does your agency depend
on per month/yearly?
* What does it take/process and compile
the data?
* What is confidence level of the data
you're compiling and reporting?
* Lastly, if you had to pull a comprehensive
report for the board in a moment's
notice and you needed ridership, revenue
and employee information could
you pull it off?
Many agencies live this nightmare on a
regular basis. Data coming from multiple
154741952 | Pop Nukoonrat | Dreamstime
systems and the pain staking effort it takes
to compile. Because of disparate software
systems, departments working in silos and
not having exposure to the complete picture
makes this a difficult task.
Having a centralized approach for collecting
data would give many CEO's a higher
level of confidence and peace of mind.
How can teams begin their shift
to enterprise thinking?
Easy, stop thinking about it and ask us
about myAvail Enterprise Transit Management
This essentially means we have combined
our feature rich CAD/AVL system
with the industries only transit focused
Enterprise Resource Planning (ERP)
system, to offer the only fully integrated
system available in the industry.
The industry has been rapidly adopting
the MaaS model, so passengers
can see how the entire transportation
network works together to solve the
problem of how to navigate their environment.
myAvail ETMS is solving the
same problem for the Transit Industry's
back-office systems.
6 | Mass Transit | | SEPTEMBER/OCTOBER 2021
Imagine if an agency is having difficulty
meeting schedule commitments
and is forced to cancel trips. The transportation
department may report what
service has been missed, the customer
service department can report on the
impacts to customers, maintenance can
report on equipment availability and
human resources can report on staff
availability. Enterprise thinking teaches
us to look at the total ecosystem not at
these individual parts, so all efforts can
be focused on the agency's goals not the
departments objectives.
With myAvail ETMS in place, you'll
be able to see things like payroll and inventory,
and driver start times and bus
maintenance side-by-side in one system,
rather than having to make multiple requests,
then spend time figuring out how
to reconcile the data.
David Mugica, Director of
Business Development,
Avail Technologies, Inc.


Table of Contents for the Digital Edition of September-October_2021

Editor's Notebook
People & Places
Make Digitalization Part of Your Rail and Transit Strategy
LYNX: Primed for Post-Pandemic Acceleration
How LIDAR is Making Roads Safer for Pedestrians and Cyclists
Get Ready for APTA's Big Event
A 21st Century Approach to Fare Collection
Best Practices
The Scheduling Conundrum
September-October_2021 - 1
September-October_2021 - 2
September-October_2021 - 3
September-October_2021 - 4
September-October_2021 - Editor's Notebook
September-October_2021 - 6
September-October_2021 - 7
September-October_2021 - People & Places
September-October_2021 - 9
September-October_2021 - 10
September-October_2021 - 11
September-October_2021 - Make Digitalization Part of Your Rail and Transit Strategy
September-October_2021 - 13
September-October_2021 - 14
September-October_2021 - 15
September-October_2021 - LYNX: Primed for Post-Pandemic Acceleration
September-October_2021 - 17
September-October_2021 - 18
September-October_2021 - 19
September-October_2021 - 20
September-October_2021 - 21
September-October_2021 - 22
September-October_2021 - 23
September-October_2021 - How LIDAR is Making Roads Safer for Pedestrians and Cyclists
September-October_2021 - 25
September-October_2021 - 26
September-October_2021 - 27
September-October_2021 - 28
September-October_2021 - 29
September-October_2021 - Get Ready for APTA's Big Event
September-October_2021 - 31
September-October_2021 - 32
September-October_2021 - 33
September-October_2021 - 34
September-October_2021 - 35
September-October_2021 - 36
September-October_2021 - 37
September-October_2021 - 38
September-October_2021 - 39
September-October_2021 - A 21st Century Approach to Fare Collection
September-October_2021 - 41
September-October_2021 - 42
September-October_2021 - 43
September-October_2021 - 44
September-October_2021 - 45
September-October_2021 - Best Practices
September-October_2021 - 47
September-October_2021 - Products
September-October_2021 - 49
September-October_2021 - The Scheduling Conundrum
September-October_2021 - 51
September-October_2021 - 52