Professional Distributor - 16

AFTERMARKET PROFILE 2020

BATTERY SERVICE

We asked shop owners and technicians:

What type of battery service equipment do you own?

WHEELED
BATTERY
CHARGER

BATTERY
TESTER

PORTABLE
BATTERY
CHARGER

BATTERY
MAINTAINER

MEMORY
SAVER

REPROGRAMMING
POWER
SUPPLY

90% 72% 72% 50% 49% 24%

Do you have a smart battery charger?

10%

36%

55%

No

Yes

months
No butin theplannextto 12purchase

How often do you see auto
start/stop technology?
2020

2019

2018

What percent of vehicles
do you service that have
an AGM battery?
0-25%

70%

DAILY

12%

2-3 TIMES A WEEK

15%

14%

12%

ONCE A WEEK

12%

10%

11%

ONCE A MONTH
RETAIL STORES

10%

16%

13%

ONCE EVERY FEW MONTHS

22%

22%

26%

NEVER

29%

38%

38%

16 Professional Distributor I April 2020 I VehicleServicePros.com

26-50%

21%
51-75%

6%

76-100%

3%


http://www.IVehicleServicePros.com

Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note: Customer relations in good times and bad
Aftermarket Profile: A statistical snapshot of purchasing plans and top revenue opportunities for shops in the coming year
Aftermarket Profile: Purchasing Information
Aftermarket Profile: Diagnostics
Aftermarket Profile: Training
Most Wanted
Sneak Peek
Go Sell Something: How to sell high-tech products to less technically-minded customers
In Focus Products
Driving Sales: Diagnostic Test Equipment
Tales from the Road: Mac Tools distributor Jeff Mitchell hosts customer apperciation events to thank his customers
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note: Customer relations in good times and bad
Professional Distributor - 5
Professional Distributor - Aftermarket Profile: A statistical snapshot of purchasing plans and top revenue opportunities for shops in the coming year
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - Aftermarket Profile: Purchasing Information
Professional Distributor - 11
Professional Distributor - 12
Professional Distributor - 13
Professional Distributor - Aftermarket Profile: Diagnostics
Professional Distributor - 15
Professional Distributor - 16
Professional Distributor - 17
Professional Distributor - 18
Professional Distributor - 19
Professional Distributor - Aftermarket Profile: Training
Professional Distributor - 21
Professional Distributor - 22
Professional Distributor - 23
Professional Distributor - 24
Professional Distributor - 25
Professional Distributor - Most Wanted
Professional Distributor - 27
Professional Distributor - Sneak Peek
Professional Distributor - 29
Professional Distributor - 30
Professional Distributor - 31
Professional Distributor - 32
Professional Distributor - 33
Professional Distributor - 34
Professional Distributor - 35
Professional Distributor - 36
Professional Distributor - 37
Professional Distributor - Go Sell Something: How to sell high-tech products to less technically-minded customers
Professional Distributor - 39
Professional Distributor - In Focus Products
Professional Distributor - 41
Professional Distributor - 42
Professional Distributor - 43
Professional Distributor - Driving Sales: Diagnostic Test Equipment
Professional Distributor - 45
Professional Distributor - 46
Professional Distributor - 47
Professional Distributor - 48
Professional Distributor - 49
Professional Distributor - Tales from the Road: Mac Tools distributor Jeff Mitchell hosts customer apperciation events to thank his customers
Professional Distributor - 51
Professional Distributor - 52
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