Professional Distributor - 8

AFTERMARKET PROFILE 2020

MAINTENANCE & REPAIR
What types of repairs do shops offer?

48%

27%
Hybrid Service

88%

Fleet Maintenance
Services/Truck &
Trailer Repair

Electrical &
Diagnostics

77%

18%

Body Work

Underhood Service

58%
Import Cars

EUROPEAN

ASIAN

DOMESTIC

17%
Other

98%
71%

52%

Tire & Wheel
Service

87%

54%
Welding

73%
Under Car

35%
Tire Sales

Service

Brake

What types of vehicles are shops working on?

86%
61%
36% 33%
32%

60%
LIGHT DUTY

MEDIUM
DUTY

8 Professional Distributor I April 2020 I VehicleServicePros.com

HIGHPERFORMANCE

CUSTOM/
RESTORATION

HEAVY DUTY/
SEMI-TRUCK

21% 22% 16%
HEAVY
EQUIPMENT/
OFF-ROAD
EQUIPMENT

MUNICIPAL MOTORCYCLES
FLEETS


http://www.IVehicleServicePros.com

Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note: Customer relations in good times and bad
Aftermarket Profile: A statistical snapshot of purchasing plans and top revenue opportunities for shops in the coming year
Aftermarket Profile: Purchasing Information
Aftermarket Profile: Diagnostics
Aftermarket Profile: Training
Most Wanted
Sneak Peek
Go Sell Something: How to sell high-tech products to less technically-minded customers
In Focus Products
Driving Sales: Diagnostic Test Equipment
Tales from the Road: Mac Tools distributor Jeff Mitchell hosts customer apperciation events to thank his customers
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note: Customer relations in good times and bad
Professional Distributor - 5
Professional Distributor - Aftermarket Profile: A statistical snapshot of purchasing plans and top revenue opportunities for shops in the coming year
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - Aftermarket Profile: Purchasing Information
Professional Distributor - 11
Professional Distributor - 12
Professional Distributor - 13
Professional Distributor - Aftermarket Profile: Diagnostics
Professional Distributor - 15
Professional Distributor - 16
Professional Distributor - 17
Professional Distributor - 18
Professional Distributor - 19
Professional Distributor - Aftermarket Profile: Training
Professional Distributor - 21
Professional Distributor - 22
Professional Distributor - 23
Professional Distributor - 24
Professional Distributor - 25
Professional Distributor - Most Wanted
Professional Distributor - 27
Professional Distributor - Sneak Peek
Professional Distributor - 29
Professional Distributor - 30
Professional Distributor - 31
Professional Distributor - 32
Professional Distributor - 33
Professional Distributor - 34
Professional Distributor - 35
Professional Distributor - 36
Professional Distributor - 37
Professional Distributor - Go Sell Something: How to sell high-tech products to less technically-minded customers
Professional Distributor - 39
Professional Distributor - In Focus Products
Professional Distributor - 41
Professional Distributor - 42
Professional Distributor - 43
Professional Distributor - Driving Sales: Diagnostic Test Equipment
Professional Distributor - 45
Professional Distributor - 46
Professional Distributor - 47
Professional Distributor - 48
Professional Distributor - 49
Professional Distributor - Tales from the Road: Mac Tools distributor Jeff Mitchell hosts customer apperciation events to thank his customers
Professional Distributor - 51
Professional Distributor - 52
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https://www.nxtbook.com/endeavor/professionaldistributor/december2023
https://www.nxtbook.com/endeavor/professionaldistributor/october2023
https://www.nxtbook.com/endeavor/professionaldistributor/september2023
https://www.nxtbook.com/endeavor/professionaldistributor/august2023
https://www.nxtbook.com/endeavor/professionaldistributor/july2023
https://www.nxtbook.com/endeavor/professionaldistributor/2023scantoolspecguide
https://www.nxtbook.com/endeavor/professionaldistributor/june2023
https://www.nxtbook.com/endeavor/professionaldistributor/may2023
https://www.nxtbook.com/endeavor/professionaldistributor/april2023
https://www.nxtbook.com/endeavor/professionaldistributor/march2023
https://www.nxtbook.com/endeavor/professionaldistributor/february2023
https://www.nxtbook.com/endeavor/professionaldistributor/december2022
https://www.nxtbook.com/endeavor/professionaldistributor/october2022
https://www.nxtbook.com/endeavor/professionaldistributor/september2022
https://www.nxtbook.com/endeavor/professionaldistributor/august2022
https://www.nxtbook.com/endeavor/professionaldistributor/july2022
https://www.nxtbook.com/endeavor/professionaldistributor/june2022
https://www.nxtbook.com/endeavor/professionaldistributor/may2022
https://www.nxtbook.com/endeavor/professionaldistributor/april2022
https://www.nxtbook.com/endeavor/professionaldistributor/march2022
https://www.nxtbook.com/endeavor/professionaldistributor/february2022
https://www.nxtbook.com/endeavor/professionaldistributor/december2021
https://www.nxtbook.com/endeavor/professionaldistributor/october2021
https://www.nxtbook.com/endeavor/professionaldistributor/september2021
https://www.nxtbook.com/endeavor/professionaldistributor/august2021
https://www.nxtbook.com/endeavor/professionaldistributor/professional-distributor-july-2021
https://www.nxtbook.com/endeavor/professionaldistributor/june2021
https://www.nxtbook.com/endeavor/professionaldistributor/may2021
https://www.nxtbook.com/endeavor/professionaldistributor/professional_distributor_april_2021
https://www.nxtbook.com/endeavor/professionaldistributor/march2021
https://www.nxtbook.com/endeavor/professionaldistributor/february2021
https://www.nxtbook.com/endeavor/professionaldistributor/Diagnostic_Process_December_2020
https://www.nxtbook.com/endeavor/professionaldistributor/Professional_Distributor_December_2020
https://www.nxtbook.com/endeavor/professionaldistributor/october2020
https://www.nxtbook.com/endeavor/professionaldistributor/september2020
https://www.nxtbook.com/endeavor/professionaldistributor/collisionrepairsupplement-0820
https://www.nxtbook.com/endeavor/professionaldistributor/august2020
https://www.nxtbook.com/endeavor/professionaldistributor/july2020
https://www.nxtbook.com/endeavor/professionaldistributor/scantoolsupplement
https://www.nxtbook.com/endeavor/professionaldistributor/june2020
https://www.nxtbook.com/endeavor/professionaldistributor/may2020
https://www.nxtbook.com/endeavor/professionaldistributor/april2020
https://www.nxtbook.com/endeavor/professionaldistributor/march2020
https://www.nxtbook.com/endeavor/professionaldistributor/Hand_Tool_Supplement_0220
https://www.nxtbook.com/endeavor/professionaldistributor/february2020
https://www.nxtbook.com/endeavor/professionaldistributor/december2019
https://www.nxtbook.com/endeavor/professionaldistributor/heavydutydiagnosticsstudy2019
https://www.nxtbook.com/endeavor/professionaldistributor/october2019
https://www.nxtbook.com/endeavor/professionaldistributor/september2019
https://www.nxtbook.com/endeavor/professionaldistributor/august2019
https://www.nxtbook.com/endeavor/professionaldistributor/july2019
https://www.nxtbook.com/endeavor/professionaldistributor/june2019
https://www.nxtbook.com/endeavor/professionaldistributor/scantoolspecguide-june2019
https://www.nxtbook.com/endeavor/professionaldistributor/may2019
https://www.nxtbook.com/endeavor/professionaldistributor/april2019
https://www.nxtbook.com/endeavor/professionaldistributor/march2019
https://www.nxtbook.com/endeavor/professionaldistributor/february2019
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