august2023 - 36
SHOW ME YOUR TRUCK
Fresh off the
show floor
The workspace in this Mac Tools truck comes with a television
for showing off new products, a fridge, a microwave, and
a custom-wrapped desk featuring the Canadian flag.
By Emily Markham, Editor
I
t's common to see tool trucks on display at mobile tool
distributor shows throughout the year, and the Mac Tools
Fair back in February was no different. Of the trucks on
display, one of them belonged to the Mac Tools team,
FMT Sales.
The FMT Sales group is headed by Shaun Arcand - a
mobile tool distributor of six years. To create the team's new
addition, he worked with Tim Herr at Herr Display Vans to
build the perfect truck to fit their needs. When the Mac MD6
truck joined their fleet, it brought them up to four tool trucks
total, not to mention their storefront location.
CUSTOM CONFIGURATIONS
Since the truck was being displayed at the show, Arcand notes
that Herr pulled out all the stops. Keeping their diverse customer
base of heavy duty, small engine, mining, agriculture,
automotive, body, and truck and trailer shops in mind, the truck
is loaded with shelves to hold an abundance of tools. Additionally,
in a nod to this sales team's location in Fort McMurray,
Alberta, the sales counter is wrapped in the Canadian flag.
Pat Burns, the truck's driver, also notes the pocket doors
in the walls.
" It gives me much more visible space to show off new items
and have things kind of tucked away but be easily able to pull
out and display, " Burns says. " There's a bunch of nice little
features like that in this truck that I didn't have in my old truck. "
A few upgrades in this truck include a television connected
to the desk where Burns can run ads and display flyers
from the comfort of his service station as well as a fridge and
microwave tucked away underneath the desk.
That's just the inside of the truck - outside, Arcand notes
there's an under-glow lighting that comes down from the
roof to light up the side panels.
" If you pull into a shop at nighttime, " Arcand explains,
" you can click on the LEDs to light up the whole panel. It
looks nice for advertisement. "
36 Professional Distributor I August 2023 I VehicleServicePros.com
Shaun Arcand & Pat Burns
Fort McMurray, Alberta Canada
SMOOTH OPERATIONS
When it comes to organizing and displaying all the tools
and equipment, Burns not only groups them by category but
also tries to keep the stock separated by shop - heavy duty,
automotive, collision, etc. He notes that this way the customer
can see everything in one area, and he's able to easily find
the products too.
The truck's wide body also helps with organization, granting
Burns some extra space to configure his stock as well
as creating a more comfortable space all around for anyone
who climbs aboard.
However, what really keeps operations running smoothly,
not just for Burns, but the whole FMT Sales team is having
a home base. Arcand explains that the whole team meets up
every morning to check-in. With overlapping customer bases
and customers who move from shop to shop, the morning
meet-up allows all the sales reps to keep each other updated
and swap products if someone needs inventory that isn't on
their truck.
" [This] really works for us as a team, " Arcand says.
http://www.VehicleServicePros.com
august2023
Table of Contents for the Digital Edition of august2023
Editor's Note – Stock up!
Sneak Peek
Most Wanted
Exclusive – Innovation Awards
In Focus
Cover Story – Turning up the pressure
Diagnostic Tech – Leveraging shop management and service information systems
Show Me Your Truck – Fresh off the show floor
Go Sell Something – The dangers of prequalifying
Driving Sales – Shop Equipment and Tool Storage
Tales from the Road – How Leuschner saved Christmas
august2023 - 1
august2023 - 2
august2023 - 3
august2023 - Editor's Note – Stock up!
august2023 - 5
august2023 - Sneak Peek
august2023 - 7
august2023 - 8
august2023 - 9
august2023 - Most Wanted
august2023 - 11
august2023 - Exclusive – Innovation Awards
august2023 - 13
august2023 - 14
august2023 - 15
august2023 - 16
august2023 - 17
august2023 - 18
august2023 - 19
august2023 - 20
august2023 - 21
august2023 - In Focus
august2023 - 23
august2023 - Cover Story – Turning up the pressure
august2023 - 25
august2023 - 26
august2023 - 27
august2023 - 28
august2023 - 29
august2023 - 30
august2023 - 31
august2023 - Diagnostic Tech – Leveraging shop management and service information systems
august2023 - 33
august2023 - 34
august2023 - 35
august2023 - Show Me Your Truck – Fresh off the show floor
august2023 - 37
august2023 - Go Sell Something – The dangers of prequalifying
august2023 - 39
august2023 - Driving Sales – Shop Equipment and Tool Storage
august2023 - 41
august2023 - Tales from the Road – How Leuschner saved Christmas
august2023 - 43
august2023 - 44
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