Professional Distributor - 3

JUNE 2020 CONTENTS

22

6

COVER STORY

6

38

30

Catering to collision repair customers
Determine and provide solutions, so body shop
customers can take their business to the next level.

DEPARTMENTS
4 Editor's Note

How will COVID-19 affect the aftermarket
in the days and weeks to come?

EXCLUSIVE
20 2020 PTEN Innovation Awards Nominees, Part 2
The Innovation Awards return this year with close to
150 new products introduced last year.

The top requested products from technicians and shop
owners based on inquiries from PTEN magazine.

30 In Focus Products

* H&S Autoshot Nitro-Weld Plastic Welding System
* Mayhew Tools Titanium-coated, Low Profile,
Dual Drive 11-pc Torx Bit Set
* Automotive Test Solutions Intelligent Vibration Analyzer (iVA)

38 Driving Sales

facebook.com/
ProfessionalDistributor
OFFICIAL WEBSITE OF
PROFESSIONAL DISTRIBUTOR

LINKEDIN

An unhappy customer should not be a lost customer.

34 Diagnostic Tech

Diagnostic training and education comes in many forms
and can transform a technician's skill set.
North Carolina-based independent distributors
Chris Stone and Mike Yarter prove success can
come from outside the industry.

FACEBOOK

linkedin.com/company/
ProfessionalDistributor

28 Go Sell Something

42 Tales from the Road

Specialty Tools

@VehicleSrvcPros

Details on brand new products from Wurth USA,
OEMTOOLS, Radians, Makita, and more.

18 Most Wanted

FEATURES

TWITTER

12 Sneak Peek

Head to
VehicleServicePros.com/
distributors for exclusive
information on how to make
your mobile tool business
better. We feature distributor
profiles on how others like
you handle business, sales
tips, an extensive online
product guide, and video
demonstrations.

News

Ask the Expert

While some industries
continue to decline in
light of the COVID-19
pandemic, collision
industry insiders are predicting that the need
to get out and away will drive business back
to normal by summer. To read more,
visit: VehicleServicePros.com/21137414

Internal tire balancing
products roll freely within
the tire, repositioning as
the wheel assembly turns,
neutralizing any imbalance, and eliminating
vibration through centrifugal force. To read more,
visit: VehicleServicePros.com/21134890

Video
In this video, Ullman Devices provides an overview of the
Camera Assisted Retrieval Tool (CART). To view this video, visit:
VehicleServicePros.com/21137469

Professional Distributor I June 2020 I VehicleServicePros.com 3


http://www.facebook.com/ProfessionalDistributor http://twitter.com/VehicleSrvcPros http://www.VehicleServicePros.com/21134890 http://www.VehicleServicePros.com/distributors http://www.VehicleServicePros.com/21137414 http://VehicleServicePros.com/distributors http://www.linkedin.com/company/ProfessionalDistributor http://www.VehicleServicePros.com/21137469 http://www.IVehicleServicePros.com

Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note: How will COVID-19 affect the aftermarket in the days and weeks to come?
Catering to collision repair customers
2020 PTEN Innovation Awards Nominees, Part 2
In Focus Products
Driving Sales
Sneak Peek
Most Wanted
Go Sell Something: An unhappy customer should not be a lost customer
Diagnosic Tech: Diagnostic training and education comes in many forms and can transform a technician's skill set
Tales From the Road: North Carolina-based independent distributors Chris Stone and Mike Yarter prove success can come from outside the industry
Minimal Function Diagnostic Scan Tools
OBD-II Diagnostic Scan Tools
Heavy Duty Diagnostic Scan Tools
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note: How will COVID-19 affect the aftermarket in the days and weeks to come?
Professional Distributor - 5
Professional Distributor - Catering to collision repair customers
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - 10
Professional Distributor - 11
Professional Distributor - Sneak Peek
Professional Distributor - 13
Professional Distributor - 14
Professional Distributor - 15
Professional Distributor - 16
Professional Distributor - 17
Professional Distributor - Most Wanted
Professional Distributor - 19
Professional Distributor - 2020 PTEN Innovation Awards Nominees, Part 2
Professional Distributor - 21
Professional Distributor - 22
Professional Distributor - 23
Professional Distributor - 24
Professional Distributor - 25
Professional Distributor - 26
Professional Distributor - 27
Professional Distributor - Go Sell Something: An unhappy customer should not be a lost customer
Professional Distributor - 29
Professional Distributor - In Focus Products
Professional Distributor - 31
Professional Distributor - 32
Professional Distributor - 33
Professional Distributor - Diagnosic Tech: Diagnostic training and education comes in many forms and can transform a technician's skill set
Professional Distributor - 35
Professional Distributor - 36
Professional Distributor - 37
Professional Distributor - Driving Sales
Professional Distributor - 39
Professional Distributor - 40
Professional Distributor - 41
Professional Distributor - Tales From the Road: North Carolina-based independent distributors Chris Stone and Mike Yarter prove success can come from outside the industry
Professional Distributor - 43
Professional Distributor - 44
Professional Distributor - S1
Professional Distributor - S2
Professional Distributor - S3
Professional Distributor - S4
Professional Distributor - S5
Professional Distributor - Minimal Function Diagnostic Scan Tools
Professional Distributor - S7
Professional Distributor - S8
Professional Distributor - S9
Professional Distributor - S10
Professional Distributor - S11
Professional Distributor - S12
Professional Distributor - S13
Professional Distributor - OBD-II Diagnostic Scan Tools
Professional Distributor - S15
Professional Distributor - S16
Professional Distributor - S17
Professional Distributor - S18
Professional Distributor - S19
Professional Distributor - S20
Professional Distributor - S21
Professional Distributor - S22
Professional Distributor - S23
Professional Distributor - Heavy Duty Diagnostic Scan Tools
Professional Distributor - S25
Professional Distributor - S26
Professional Distributor - S27
Professional Distributor - S28
Professional Distributor - S29
Professional Distributor - S30
Professional Distributor - S31
Professional Distributor - S32
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