Professional Distributor - 4

EDITOR'S NOTE
Published by Endeavor Business Media, LLC

Recovery in terms of
'miles traveled'

How will COVID-19 affect the aftermarket
in the days and weeks to come?

T
BY SARA SCULLIN
EDITOR

920-568-8394
Sara@VehicleServicePros.com

ne last few weeks have
been tough for business.
One way we can gauge
the impact of this COVID-19 -
from an automotive lens - is to
look at how vehicle travel has
changed, thereby affecting
every rung of the aftermarket,
from the repair shop down to the
mobile tool dealer. Car counts
are down, and it's no mystery
why that is. Fewer people are
driving to jobs, recreation, and
errands. Fewer people are driving. Period. It's a challenge for
shops, to be sure. At the same
time, automotive repair businesses may find they will rebound -
and sooner - compared with
other industries.
A research piece published by
McKinsey & Company, a global
management consulting firm that
serves businesses, governments,
and non-governmental organizations, examined how COVID19 might impact the aftermarket,
and the projection wasn't all bad.
In 'Beyond Coronavirus: The road
ahead for the automotive aftermarket' researchers tracked the
sudden and steep drop in vehicle
miles traveled (VMT) and went
on to project when and how these
miles might rev up again.
The report argues the lightvehicle aftermarket has typically
been the most recession-resistant
part of the automotive industry.
Afterall, people may stop purchasing vehicles when times are
tough. They may even stop traveling to work for a time, but it is

4 Professional Distributor I June 2020 I VehicleServicePros.com

unlikely humans will stay put in
one place for very long.
"When economic pressure
causes drivers to delay purchasing new cars, repairs on their current (and older) vehicles become
even more vital," write the article's
collective authors from the Automotive & Assembly practice. "To
appreciate the aftermarket's resilience, consider the financial crisis
from 2007 to 2009. The United
States saw GDP drop about 4 percent and the economic repercussions hit automotive purchases
hard. Sales plunged 42 percent for
new cars and 20 percent for used
cars, but the aftermarket experienced only a 1 percent decline."
The collision industry echoed
this hopeful outlook. In a recent
webinar held by 3M, detailing
the impact of COVID-19 on the
collision industry, four industry
experts predicted that the need to
get out and away will drive business back to normal by summer.
It's worthwhile, too, to consider how the pandemic might
impact other means of transportation going forward. In the days
to follow, some travelers may be
less inclined to use public transportation, rideshares, and air
travel, instead opting for their
private, enclosed cars and trucks.
If your days have been slow,
they may not be slow much longer. Are your customers consistent, even through the pandemic?
Have you struggled with sales?
Let us know what's happening in your neck of the woods.

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Fort Atkinson, WI 53538
920-563-6388 * 800-547-7377

Printed in the U.S. Volume 28, Number 5; June 2020
EXECUTIVE VICE PRESIDENT - TRANSPORTATION

Larry M. Greenberger
LMG@VehicleServicePros.com

VP/GROUP PUBLISHER, ENDEAVOR COMMERCIAL VEHICLE GROUP

Kylie Hirko
630-253-4034 Kylie@VehicleServicePros.com
EDITOR Sara Scullin

920-568-8394 Sara@VehicleServicePros.com

ASSISTANT EDITOR Tyler Fussner

920-234-6232 Tyler@VehicleServicePros.com
ASSISTANT EDITOR Emily Markham
920-234-6359 Emily@VehicleServicePros.com
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920-563-1764 Kayla@VehicleServicePros.com
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Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note: How will COVID-19 affect the aftermarket in the days and weeks to come?
Catering to collision repair customers
2020 PTEN Innovation Awards Nominees, Part 2
In Focus Products
Driving Sales
Sneak Peek
Most Wanted
Go Sell Something: An unhappy customer should not be a lost customer
Diagnosic Tech: Diagnostic training and education comes in many forms and can transform a technician's skill set
Tales From the Road: North Carolina-based independent distributors Chris Stone and Mike Yarter prove success can come from outside the industry
Minimal Function Diagnostic Scan Tools
OBD-II Diagnostic Scan Tools
Heavy Duty Diagnostic Scan Tools
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note: How will COVID-19 affect the aftermarket in the days and weeks to come?
Professional Distributor - 5
Professional Distributor - Catering to collision repair customers
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - 10
Professional Distributor - 11
Professional Distributor - Sneak Peek
Professional Distributor - 13
Professional Distributor - 14
Professional Distributor - 15
Professional Distributor - 16
Professional Distributor - 17
Professional Distributor - Most Wanted
Professional Distributor - 19
Professional Distributor - 2020 PTEN Innovation Awards Nominees, Part 2
Professional Distributor - 21
Professional Distributor - 22
Professional Distributor - 23
Professional Distributor - 24
Professional Distributor - 25
Professional Distributor - 26
Professional Distributor - 27
Professional Distributor - Go Sell Something: An unhappy customer should not be a lost customer
Professional Distributor - 29
Professional Distributor - In Focus Products
Professional Distributor - 31
Professional Distributor - 32
Professional Distributor - 33
Professional Distributor - Diagnosic Tech: Diagnostic training and education comes in many forms and can transform a technician's skill set
Professional Distributor - 35
Professional Distributor - 36
Professional Distributor - 37
Professional Distributor - Driving Sales
Professional Distributor - 39
Professional Distributor - 40
Professional Distributor - 41
Professional Distributor - Tales From the Road: North Carolina-based independent distributors Chris Stone and Mike Yarter prove success can come from outside the industry
Professional Distributor - 43
Professional Distributor - 44
Professional Distributor - S1
Professional Distributor - S2
Professional Distributor - S3
Professional Distributor - S4
Professional Distributor - S5
Professional Distributor - Minimal Function Diagnostic Scan Tools
Professional Distributor - S7
Professional Distributor - S8
Professional Distributor - S9
Professional Distributor - S10
Professional Distributor - S11
Professional Distributor - S12
Professional Distributor - S13
Professional Distributor - OBD-II Diagnostic Scan Tools
Professional Distributor - S15
Professional Distributor - S16
Professional Distributor - S17
Professional Distributor - S18
Professional Distributor - S19
Professional Distributor - S20
Professional Distributor - S21
Professional Distributor - S22
Professional Distributor - S23
Professional Distributor - Heavy Duty Diagnostic Scan Tools
Professional Distributor - S25
Professional Distributor - S26
Professional Distributor - S27
Professional Distributor - S28
Professional Distributor - S29
Professional Distributor - S30
Professional Distributor - S31
Professional Distributor - S32
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