Professional Distributor - 3

OCTOBER 2019 CONTENTS

25

6

COVER STORY

6

Reliable Sales

Loyal customers, successful promotions, and a pioneering spirit
have helped Alabama-based independent Steve Johnston
succeed for the last two decades.

47

EXCLUSIVE

53

DEPARTMENTS

12 2019 PTEN People's Choice Award Winners
See which products caught readers' eyes for this year's
People's Choice Awards.

4 Editor's Note

Everyone loves a sale

26 Most Wanted

FEATURES

The top requested products from technicians and shop
owners, based on inquiries from PTEN magazine.

24 Show Me Your Truck

This husband and wife team each have their own truck and route to keep
up with their customer base.

28 Sneak Peek

Details on brand new products from CTA, Alert Stamping,
Power Port Products, Lisle, and more.

38 Product Training

Mobility, protection, and comfort are just a few of the features technicians
look for in apparel.

42 Go Sell Something

Learn why it's a bad idea to prequalify customers before you
even begin.

44 In Focus Products

48 Diagnostic Discourse

* Ingersoll Rand W5133 IQV20 Series 3/8" Compact Impact Wrench
* Legacy Manufacturing Flexzilla Pro 5-pc 3/8" NPT Heavy
Duty Safety Coupler and Plug Kit
* KNIPEX Precision Electronics Super Knips XL
* PREVOST Flexair Hybrid Compressed Air Hose

Don't discount the importance of software subscriptions and
updates in your programming process.

58 Tales from the Road

Out with the parts and in with the tools

52 Driving Sales

Power Tools & Air Tools

FACEBOOK
facebook.com/
ProfessionalDistributor
OFFICIAL WEBSITE OF
PROFESSIONAL DISTRIBUTOR

TWITTER
@VehicleSrvcPros

LINKEDIN
linkedin.com/company/
ProfessionalDistributor

Head to
VehicleServicePros.com/
distributors for exclusive
information on how to make
your mobile tool business
better. We feature distributor
profiles on how others like
you handle business, sales
tips, an extensive online
product guide, and video
demonstrations.

Ask the Expert

Tech Tip

Does your business
need a backup air
compressor? When
a shop depends on
compressed air can they
really be without? Having
a second compressor can come in handy to
keep your business up and running.
To read more, visit:
VehicleServicePros.com/21105578

As vehicle complexity rises, the
industry experiences positive
side effects, as well as some
challenges. Many of those
challenges occur within the
diagnosis process. A simple
checklist is all that is needed.
To read more, visit:
VehicleServicePros.com/21105878

Video Tool Review
The Clore Automotive SOLAR Pro-Logix 12V 100A Flashing Power Supply and
60/40/10A Battery Charger, No. PL6100, is designed to provide stable power to a
vehicle electrical system to support module reprogramming. To see the video
tool review, visit: VehicleServicePros.com/21095275

Professional Distributor I October 2019 I VehicleServicePros.com 3


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Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note
Reliable Sales
2019 PTEN People's Choice Award Winners
Show Me Your Truck
Most Wanted
Sneak Peek
Product Training
Go Sell Something
In Focus Products
Diagnostic Discourse
Driving Sales
Tales From the Road
Heavy Duty Diagnostics Supplement: Welcome
Heavy Duty Diagnostics Supplement: Diagnostic Tool Usage
Heavy Duty Diagnostics Supplement: Diagnostic Tool Functionality
Heavy Duty Diagnostics Supplement: Participant Details
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note
Professional Distributor - 5
Professional Distributor - Reliable Sales
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - 10
Professional Distributor - A1
Professional Distributor - A2
Professional Distributor - 11
Professional Distributor - 2019 PTEN People's Choice Award Winners
Professional Distributor - 13
Professional Distributor - 14
Professional Distributor - 15
Professional Distributor - 16
Professional Distributor - 17
Professional Distributor - 18
Professional Distributor - 19
Professional Distributor - 20
Professional Distributor - 21
Professional Distributor - 22
Professional Distributor - 23
Professional Distributor - Show Me Your Truck
Professional Distributor - 25
Professional Distributor - Most Wanted
Professional Distributor - 27
Professional Distributor - Sneak Peek
Professional Distributor - 29
Professional Distributor - 30
Professional Distributor - 31
Professional Distributor - 32
Professional Distributor - 33
Professional Distributor - 34
Professional Distributor - 35
Professional Distributor - 36
Professional Distributor - 37
Professional Distributor - Product Training
Professional Distributor - 39
Professional Distributor - 40
Professional Distributor - 41
Professional Distributor - Go Sell Something
Professional Distributor - 43
Professional Distributor - In Focus Products
Professional Distributor - 45
Professional Distributor - 46
Professional Distributor - 47
Professional Distributor - Diagnostic Discourse
Professional Distributor - 49
Professional Distributor - 50
Professional Distributor - 51
Professional Distributor - Driving Sales
Professional Distributor - 53
Professional Distributor - 54
Professional Distributor - 55
Professional Distributor - 56
Professional Distributor - 57
Professional Distributor - Tales From the Road
Professional Distributor - 59
Professional Distributor - 60
Professional Distributor - S1
Professional Distributor - S2
Professional Distributor - S3
Professional Distributor - Heavy Duty Diagnostics Supplement: Welcome
Professional Distributor - S5
Professional Distributor - Heavy Duty Diagnostics Supplement: Diagnostic Tool Usage
Professional Distributor - S7
Professional Distributor - S8
Professional Distributor - S9
Professional Distributor - Heavy Duty Diagnostics Supplement: Diagnostic Tool Functionality
Professional Distributor - S11
Professional Distributor - S12
Professional Distributor - S13
Professional Distributor - S14
Professional Distributor - S15
Professional Distributor - S16
Professional Distributor - S17
Professional Distributor - Heavy Duty Diagnostics Supplement: Participant Details
Professional Distributor - S19
Professional Distributor - S20
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