Professional Distributor - 50

DIAGNOSTIC DISCOURSE
Photo courtesy of Getty Images

swap was this: Never underestimate
your hardware needs or your software
limitations when performing a relearn
or reflash procedure, even though
you've done countless reflashes in the
past. In a nutshell, the real issue is that
what you did the last time may not be
the same the next time.

LISTENING AND LEARNING
How can you avoid some of these pitfalls and 'uh-oh moments' when you're
getting ready to reflash or reprogram a
vehicle? To start out, consider that you
might think you've got something all
figured out, but there's a good chance
you may need to a bit more instructions, or at least a step back to follow
up on every detail of the procedure,
before blindly diving head-first into
the repair.

INFORMATION ACCESS

Two of the websites
you should have
close at hand are
oem1stop.com
and nastf.org.

There's no shame in saying you need
to do more research or attend another
refresher course, because change in
this field is a never-ending issue each
and every technician has to deal with. I
try to read and follow all the information I can obtain before beginning any
of these procedures.

50 Professional Distributor I October 2019 I VehicleServicePros.com

All the information you need is merely
a mouse click away. Two of the websites you should have close at hand
are oem1stop.com and nastf.org. Both
online locations list all of the individual vehicle manufacturer's websites.
For example, the National Automotive
Service Task Force (NASTF) page has
a list of costs for the various manufacturer's websites. It also lists the length
and duration of days, month, and the
full year pricing, along with a description of what is covered for the various
pricing levels.
Each page of NASTF has not only
the information you'll need to properly
gain access to the OEM websites, but
also some very informative videos on
key coding and an overview of the latest scan tools and testing equipment,
including PC requirements.



http://www.oem1stop.com http://www.nastf.org http://www.oem1stop.com http://www.nastf.org http://www.VehicleServicePros.com

Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note
Reliable Sales
2019 PTEN People's Choice Award Winners
Show Me Your Truck
Most Wanted
Sneak Peek
Product Training
Go Sell Something
In Focus Products
Diagnostic Discourse
Driving Sales
Tales From the Road
Heavy Duty Diagnostics Supplement: Welcome
Heavy Duty Diagnostics Supplement: Diagnostic Tool Usage
Heavy Duty Diagnostics Supplement: Diagnostic Tool Functionality
Heavy Duty Diagnostics Supplement: Participant Details
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