Professional Distributor - 3

SEPTEMBER 2019 CONTENTS

12

6

COVER STORY

6

Tool sales coast to coast

Two independent distributors weigh in on their business approach and
customer care, from the shores of Maryland to the lumber yards of the
Pacific Northwest.
26

FEATURES
12 Show Me Your Truck

DEPARTMENTS

A lot of thought went into the custom design of this independent
tool dealer's 2020 Freightliner M2.

4 Editor's Note

Saying goodbye to summer

22 Product Training

Stay up to date with TPMS technology.

14 Most Wanted

The top requested products from technicians and shop
owners, based on inquiries from PTEN magazine.

26 In Focus Products
*
*
*
*

Dent Fix Equipment Shunting Pliers
Cal-Van Tools Wi-Fi Borescope
Encon Veratti 429 AFR
Mueller-Kueps Hydraulic Twin/Triple Leg Puller System

16 Sneak Peek

Details on brand new products from Chicago Pneumatic, Launch
Tech USA, Steck Manufacturing, Cal-Van Tools, and more.

24 Go Sell Something

34 Driving Sales

Be the new product source your customers count on.

Tool Storage

30 Diagnostic Discourse

Translating user manual information to the diagnostic tools
available today.

SIGN UP FOR THE

PROFESSIONAL DISTRIBUTOR E-NEWSLETTER

38 Tales from the Road

Stay up-to-date on industry news and events,
new product launches, and more.
VehicleServicePros.com/subscribe/email

FACEBOOK
facebook.com/
ProfessionalDistributor
OFFICIAL WEBSITE OF
PROFESSIONAL DISTRIBUTOR

TWITTER
@VehicleSrvcPros

LINKEDIN
linkedin.com/company/
ProfessionalDistributor

34

Head to
VehicleServicePros.com/
distributors for exclusive
information on how to make
your mobile tool business
better. We feature distributor
profiles on how others like
you handle business, sales
tips, an extensive online
product guide, and video
demonstrations.

Nigel Clarke, previously a professional shotgun competitor,
is now a family-driven tool dealer.

Ask the Expert

News

I notice in
the summer
months that
our technicians
really start
to slow down. Is it possible that the hot
conditions are affecting their performance?
To read more, visit:
VehicleServicePros.com/21090232

Milwaukee Tool has
expanded its M18 FUEL line
with the M18 FUEL 1/2" Extended
Anvil Controlled TorqueImpact
Wrench with ONE-KEY,
No. 2769-20. To read more, visit:
VehicleServicePros.com/
21092239

Video Tool Review
The OTC 7177 Extendable Indexing Pry Bar is designed for heavy duty uses
such as positioning/repositioning engines or equipment, or aligning heavy
steel plates and panels. To see the video tool review, visit:
VehicleServicePros.com/21088016

Professional Distributor I September 2019 I VehicleServicePros.com 3

http://www.VehicleServicePros.com/subscribe/email http://www.facebook.com/ProfessionalDistributor http://twitter.com/VehicleSrvcPros http://www.VehicleServicePros.com/21092239 http://www.VehicleServicePros.com/distributors http://www.VehicleServicePros.com/distributors http://www.VehicleServicePros.com/21090232 http://www.linkedin.com/company/ProfessionalDistributor http://www.VehicleServicePros.com/21088016 http://www.VehicleServicePros.com

Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor